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Google redirects and painfully slow browser speed


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10 replies to this topic

#1 Bazil Woodroffe

Bazil Woodroffe

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  • Local time:04:29 AM

Posted 20 October 2011 - 02:38 AM

Hello!

I run XP SP3 and IE8. For some time now, my browser performance has been terrible. It starts slow and just gets worse and worse. Now I am also getting random redirects when I click on Google search results. It doesn't happen every time, just some times. If I go back to Google and select a search result a second time it never happens. Some days it happens all the time - some days it doesn't

I also run McAfee - which always seems to be finding and fixing issues - but never actually fixing the problem.

I would be incredibly grateful for any assistance to fix this - as it's driving me nuts!

I was directed to post to this forum in my previous post:

http://www.bleepingcomputer.com/forums/topic423384.html/page__pid__2441291#entry2441291

To follow and attached - the logs I was instructed to create:

DDS Log
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Bazil Woodroffe at 22:46:46 on 2011-10-19
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1535.907 [GMT 1:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Microsoft Forefront UAG\Endpoint Components\3.1.0\uagqecsvc.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uSearchMigratedDefaultURL = hxxp://search.msn.co.uk/previewx.aspx?q={searchTerms}&FORM=CBPW&first=1&noredir=1
uStart Page = hxxp://www.google.co.uk/
uInternet Connection Wizard,ShellNext = iexplore
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
mURLSearchHooks: H - No File
BHO: 1 (0x1): {02478d38-c3f9-4efb-9b51-7695eca05670} - &Yahoo! Toolbar Helper
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
{47811e82-2eb6-45c5-a53a-cae1357f383e}
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110515174510.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: CNisExtBho Class: {9ecb9560-04f9-4bbc-943d-298ddf1699e1} - c:\program files\common files\symantec shared\adblocking\NISShExt.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Web assistant: {0b53eac3-8d69-4b9e-9b19-a37c9a5676a7} - c:\program files\common files\symantec shared\adblocking\NISShExt.dll
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [mfcMobilePath] rundll32.exe "c:\documents and settings\bazil woodroffe\local settings\application data\i18witask\mfcMobilePath.dll",eventNetxx olenetHelper
mRun: [ezShieldProtector for Px] c:\windows\system32\ezSP_Px.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [Mouse Suite 98 Daemon] ICO.EXE
mRun: [BootWarn] c:\program files\norton internet security\norton antivirus\BootWarn.exe /a
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [ALUAlert] c:\program files\symantec\liveupdate\ALUNotify.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2AB1C516-6654-4D3A-B3D6-2185BBCEB409} - hxxps://vpn.cartesian.com/+CSCOL+/csvrloader32.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1244788350937
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1244788326078
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} - hxxps://mail.bskyb.com/InternalSite/WhlCompMgr.cab
DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-31-0.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{D151128B-2D38-4891-8ABF-C69779A7D515} : DhcpNameServer = 192.168.2.1
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-9-5 387480]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-9-5 84200]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2010-4-13 94880]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-9-5 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-9-5 271480]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-9-5 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-9-5 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-9-5 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-9-5 141792]
R2 uagqecsvc;Microsoft Forefront UAG Quarantine Enforcement Client;c:\program files\microsoft forefront uag\endpoint components\3.1.0\uagqecsvc.exe [2011-10-19 150928]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-9-5 56064]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-9-5 153280]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-9-5 52320]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-9-5 314088]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-9-5 88736]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-10-17 136176]
S2 nServer;nServer; [x]
S2 NtmlSvc;NtmlSvc;c:\windows\system32\svchost.exe -k netsvcs [2003-12-1 14336]
S2 SAVRTPEL;SAVRTPEL;\??\c:\program files\norton internet security\norton antivirus\savrtpel.sys --> c:\program files\norton internet security\norton antivirus\SAVRTPEL.SYS [?]
S3 DCamUSBLTN;M318B Digital Video Camera;c:\windows\system32\drivers\vq318vid.sys [2002-4-22 113632]
S3 DMService;Microsoft Forefront UAG Endpoint Component Manager;c:\windows\downlo~1\DMService.exe [2011-10-19 487312]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-10-17 136176]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-9-5 88736]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-9-5 84488]
S3 S6U12BScanner;MUSTEK 1200 UB Still Image Device Service;c:\windows\system32\drivers\usbscan.sys [2004-6-7 15104]
S4 Abcpnsmep;Abcpnsmep;c:\windows\system32\drivers\nikedrv.sys [2001-8-17 12032]
S4 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-4-8 92008]
.
=============== Created Last 30 ================
.
2011-10-19 08:41:51 -------- d-----w- c:\program files\Microsoft Forefront UAG
.
==================== Find3M ====================
.
2011-10-14 20:33:01 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-26 10:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 10:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 10:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-20 22:36:55 1856 ----a-w- c:\windows\fonts\fonts\AdobeFnt07.lst
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20:51 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-22 23:48:55 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48:54 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48:54 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56:39 385024 ----a-w- c:\windows\system32\html.iec
2011-08-17 13:49:54 138496 ----a-w- c:\windows\system32\drivers\afd.sys
.
============= FINISH: 22:48:17.78 ===============

Many thanks in advince to whoever can help!

Bazil

Attached Files



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#2 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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Posted 22 October 2011 - 11:28 AM

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 Bazil Woodroffe

Bazil Woodroffe
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Posted 22 October 2011 - 12:08 PM

Hi Catbyte - Thanks for the reply.

I have download and run Combofix - please find attached the log.

Many thanks.

Bazil

Attached Files



#4 CatByte

CatByte

    bleepin' tiger


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Posted 22 October 2011 - 12:15 PM

Hi,

Please do the following:

Please download Malwarebytes' Anti-Malware
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 Bazil Woodroffe

Bazil Woodroffe
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Posted 22 October 2011 - 02:33 PM

Hi Catbytes,

Have done both of those - log contents to follow:

------------------

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8000

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

22/10/2011 19:03:23
mbam-log-2011-10-22 (19-03-23).txt

Scan type: Quick scan
Objects scanned: 155880
Time elapsed: 5 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

------------------

C:\Documents and Settings\Bazil Woodroffe\My Documents\Rebuild\Applications\Kazaa\FSP_klite272.exe Win32/Adware.Altnet application
C:\Qoobox\Quarantine\C\Documents and Settings\Bazil Woodroffe\Local Settings\Application Data\i18WITask\mfcMobilePath.dll.vir a variant of Win32/Sefnit.BN trojan
C:\System Volume Information\_restore{42F4BE45-A421-41A4-A8AD-021E2378AEEC}\RP1\A0000036.dll a variant of Win32/Sefnit.BN trojan
D:\22 March Backup\Rebuild\Applications\Kazaa\FSP_klite272.exe Win32/Adware.Altnet application

------------------

Kind regards,

Bazil

#6 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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Posted 22 October 2011 - 03:01 PM

Hi,

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

File::
C:\Documents and Settings\Bazil Woodroffe\My Documents\Rebuild\Applications\Kazaa\FSP_klite272.exe 
D:\22 March Backup\Rebuild\Applications\Kazaa\FSP_klite272.exe 

ClearJavaCache::

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix may request an update; please allow it.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT


Visit ADOBE and download the latest version of Acrobat Reader (version X)
Having the latest updates ensures there are no security vulnerabilities in your system.

Posted Image Your Java is out of date.
Java™ 6 Update 26 can be updated from the Java control panel Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now.
An update should begin; > follow the prompts.


Clear Java cache

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup) If you do not see the icon, look to your left and click 'Switch to Classic View'.
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT

Please advise how the computer is running now and if there are any outstanding issues

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#7 Bazil Woodroffe

Bazil Woodroffe
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Posted 22 October 2011 - 04:46 PM

Hi Catbyte,

OK - have done all that - log as follows:

---------------------------

ComboFix 11-10-21.06 - Bazil Woodroffe 22/10/2011 21:36:09.2.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1535.878 [GMT 1:00]
Running from: c:\documents and settings\Bazil Woodroffe\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Bazil Woodroffe\Desktop\CFScript.txt
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.
FILE ::
"c:\documents and settings\Bazil Woodroffe\My Documents\Rebuild\Applications\Kazaa\FSP_klite272.exe"
"d:\22 march backup\Rebuild\Applications\Kazaa\FSP_klite272.exe"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Bazil Woodroffe\My Documents\Rebuild\Applications\Kazaa\FSP_klite272.exe
d:\22 march backup\Rebuild\Applications\Kazaa\FSP_klite272.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-09-22 to 2011-10-22 )))))))))))))))))))))))))))))))
.
.
2011-10-22 18:11 . 2011-10-22 18:11 -------- d-----w- c:\program files\ESET
2011-10-22 17:55 . 2011-10-22 17:56 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-10-22 17:55 . 2011-08-31 16:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-10-20 22:46 . 2011-10-20 22:46 -------- d-----w- c:\program files\Common Files\Java
2011-10-19 08:41 . 2011-10-19 08:41 -------- d-----w- c:\program files\Microsoft Forefront UAG
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-14 20:33 . 2011-07-17 09:48 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-03 04:06 . 2010-05-15 17:09 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-10-03 01:37 . 2010-05-15 17:09 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-09-26 10:41 . 2008-07-29 18:59 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 10:41 . 2003-12-01 15:29 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 10:41 . 2003-12-01 15:29 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-20 22:36 . 2011-09-20 22:36 1856 ----a-w- c:\windows\Fonts\Fonts\AdobeFnt07.lst
2011-09-09 09:12 . 2003-12-02 09:18 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20 . 2003-12-01 15:30 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-22 23:48 . 2004-01-21 15:16 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48 . 2003-12-01 15:29 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48 . 2003-12-01 15:29 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56 . 2004-08-04 05:59 385024 ----a-w- c:\windows\system32\html.iec
2011-08-17 13:49 . 2003-12-01 15:29 138496 ----a-w- c:\windows\system32\drivers\afd.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ezShieldProtector for Px"="c:\windows\System32\ezSP_Px.exe" [2002-08-20 40960]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-11-15 335872]
"AGRSMMSG"="AGRSMMSG.exe" [2003-05-23 88363]
"Mouse Suite 98 Daemon"="ICO.EXE" [2001-08-23 45056]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-05-20 282624]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2011-06-28 1195408]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-07-06 1848648]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2008-12-11 722256]
"googletalk"="c:\program files\Google\Google Talk\googletalk.exe" [2007-01-01 3739648]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-08-31 449608]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\System32\CTFMON.EXE" [2008-04-14 15360]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Acrobat Assistant.lnk - c:\program files\Adobe\Acrobat 6.0\Distillr\acrotray.exe [2003-7-30 217195]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DACSMiniApp]
2007-07-24 12:20 197888 -c--a-w- c:\program files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Drag'n Drop CD+DVD]
2003-08-08 18:54 1175552 -c--a-w- c:\program files\drag'n drop cd+dvd\BinFiles\DragDrop.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\InCD]
2004-09-13 11:51 1450096 -c----w- c:\program files\Ahead\InCD\InCD.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Messenger (Yahoo!)]
2010-04-29 15:59 5248312 ----a-w- c:\program files\Yahoo!\Messenger\YahooMessenger.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
2001-07-09 11:50 155648 -c--a-w- c:\windows\system32\NeroCheck.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2006-05-20 22:21 282624 ----a-w- c:\program files\QuickTime\qttask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TomTomHOME.exe]
2009-04-08 10:38 251240 -c--a-w- c:\program files\TomTom HOME 2\TomTomHOMERunner.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
2010-04-29 15:59 5248312 ----a-w- c:\program files\Yahoo!\Messenger\YahooMessenger.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"VAIOMediaPlatform-PhotoServer-UPnP"=3 (0x3)
"VAIOMediaPlatform-PhotoServer-HTTP"=3 (0x3)
"VAIOMediaPlatform-PhotoServer-AppServer"=3 (0x3)
"VAIOMediaPlatform-MusicServer-UPnP"=3 (0x3)
"VAIOMediaPlatform-MusicServer-HTTP"=3 (0x3)
"VAIOMediaPlatform-MusicServer-AppServer"=3 (0x3)
"UleadBurningHelper"=2 (0x2)
"TomTomHOMEService"=2 (0x2)
"YahooAUService"=2 (0x2)
"SPTISRV"=3 (0x3)
"Macromedia Licensing Service"=3 (0x3)
"InCDsrv"=2 (0x2)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\MobTime Cell Phone Manager\\MobFldSvr.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Common Files\\McAfee\\McSvcHost\\McSvHost.exe"=
"c:\\Program Files\\Google\\Google Talk\\googletalk.exe"=
.
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [05/09/2010 18:30 84200]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [13/04/2010 00:16 94880]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [05/09/2010 18:30 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [05/09/2010 18:30 271480]
R2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\mfefire.exe [05/09/2010 18:30 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\Common Files\McAfee\SystemCore\mfevtps.exe [05/09/2010 18:30 141792]
R2 uagqecsvc;Microsoft Forefront UAG Quarantine Enforcement Client;c:\program files\Microsoft Forefront UAG\Endpoint Components\3.1.0\uagqecsvc.exe [19/10/2011 09:42 150928]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [05/09/2010 18:30 56064]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [05/09/2010 18:30 314088]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [05/09/2010 18:30 88736]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [17/10/2010 15:58 136176]
S2 nServer;nServer; [x]
S3 DCamUSBLTN;M318B Digital Video Camera;c:\windows\system32\drivers\vq318vid.sys [22/04/2002 09:28 113632]
S3 DMService;Microsoft Forefront UAG Endpoint Component Manager;c:\windows\DOWNLO~1\DMService.exe [19/10/2011 09:41 487312]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [17/10/2010 15:58 136176]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [05/09/2010 18:30 88736]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [05/09/2010 18:30 84488]
S3 S6U12BScanner;MUSTEK 1200 UB Still Image Device Service;c:\windows\system32\drivers\usbscan.sys [07/06/2004 19:17 15104]
S4 Abcpnsmep;Abcpnsmep;c:\windows\system32\drivers\nikedrv.sys [17/08/2001 14:24 12032]
S4 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [08/04/2009 11:38 92008]
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
*Deregistered* - uphcleanhlp
.
Contents of the 'Scheduled Tasks' folder
.
2011-10-22 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-10-17 14:57]
.
2011-10-22 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-10-17 14:57]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://search.msn.co.uk/previewx.aspx?q={searchTerms}&FORM=CBPW&first=1&noredir=1
uStart Page = hxxp://www.google.co.uk/
uInternet Connection Wizard,ShellNext = iexplore
TCP: DhcpNameServer = 192.168.2.1
DPF: {2AB1C516-6654-4D3A-B3D6-2185BBCEB409} - hxxps://vpn.cartesian.com/+CSCOL+/csvrloader32.cab
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-10-22 21:44
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2011-10-22 21:46:26
ComboFix-quarantined-files.txt 2011-10-22 20:46
.
Pre-Run: 2,797,846,528 bytes free
Post-Run: 2,840,117,248 bytes free
.
- - End Of File - - A165EE8B5F0C6052D667AE49655C9294

---------------------------

I have to admit that the browsing performance has certainly improved.

It's difficult to say whether the redirecting has stopped - as I said in my original post "Some days it happens all the time - some days it doesn't" - but I'll know if it's not happened at all in the next couple of days.

Is there anything else I need to do?

It goes without saying that I am incredibly grateful for your help.

Many thanks and kind regards,

Bazil

Edited by Bazil Woodroffe, 22 October 2011 - 04:46 PM.


#8 CatByte

CatByte

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Posted 22 October 2011 - 04:55 PM

Hi,

Your log appears to be clean, so you should be fine now. We just have some housekeeping to do now, please do the following:


You can delete the DDS and GMER logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
    PC Safety and Security--What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#9 Bazil Woodroffe

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Posted 22 October 2011 - 05:15 PM

Many thanks Catbyte - I'll work my way through that list.

Please accept my thanks for your assistance.

Bazil

#10 CatByte

CatByte

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Posted 22 October 2011 - 06:13 PM

you are welcome

stay safe :hello:

~CB

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#11 CatByte

CatByte

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Posted 22 October 2011 - 06:13 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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