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No Internet


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#1 Computer Paramedics

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Posted 19 October 2011 - 09:10 PM

open internet explorer page cant be displayed
at a command prompt did ping yahoo.com
get ping request could not find host yahoo.com

any ideas?
please help
perry
thanks

Edited by Computer Paramedics, 19 October 2011 - 09:10 PM.


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#2 Eyesee

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Posted 19 October 2011 - 09:54 PM

Could be anything.
Not much to go on other than the Internet doesnt work.

More details are necessary including a background to the problem and the make/model of the system.
In the beginning there was the command line.

#3 Computer Paramedics

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Posted 19 October 2011 - 09:56 PM

HP A1646X THATS ABout it, had a virus got rid of it all good computer boots up no issues, all programs work except for the internet part.
thanks

#4 Eyesee

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Posted 19 October 2011 - 10:07 PM

How does device manager report the network controllers?
Is there a proxy enabled?

Edit: Just because your computer boots up it doesn't mean that there are no issues.
Please provide more background information.

Edited by Eyesee, 19 October 2011 - 10:10 PM.

In the beginning there was the command line.

#5 a_cup

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Posted 19 October 2011 - 10:10 PM

Hi Computer Paramedics..

Open IE and click on tools>>click internet options>>select the 'connections' tab...Under the 'Local Area Network' section click 'LAN settings' when the new box opens look Under the 'Proxy Server' section..uncheck the 'Use a proxy server for your LAN...click okay and close.



Post back let us know !

Pauline

#6 Eyesee

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Posted 19 October 2011 - 10:16 PM

Thank you a_cup

That will work provided that device manager reports the network card as happy with the drivers.
In the beginning there was the command line.

#7 Computer Paramedics

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Posted 19 October 2011 - 10:24 PM

drivers are fine, one of the first things i did check was the proxy and it wasnt checked

#8 Eyesee

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Posted 19 October 2011 - 10:36 PM

Make/model of system please
Bad NIC card maybe?
You reseated all cables yet or is it wifi?

Connection info might be helpful.

Edit: So would background information of how the problem occured

Edited by Eyesee, 19 October 2011 - 10:37 PM.

In the beginning there was the command line.

#9 Computer Paramedics

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Posted 20 October 2011 - 08:35 AM

ethernet cable will try and change nic HP A1646X
background info please explain
perry

#10 Computer Paramedics

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Posted 20 October 2011 - 08:52 AM

here's what it looks like.
thanks
perry

Attached Files



#11 nitekram

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Posted 20 October 2011 - 09:51 AM

Try pinging 4.2.2.2 and see what happens

If you get a reply run the command IPCONFIG /flushdns and then IPCONFIG /registerdns

#12 Computer Paramedics

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Posted 20 October 2011 - 10:00 AM

ok was able to ping 4.2.2.2 !!

did both ipconfig's says wait 15min

thanks
perry

#13 Computer Paramedics

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Posted 20 October 2011 - 10:29 AM

Got it!!!!
had to download this utility!!!
download the WinsockFix Utility from the following link:
Winsock utility

awesome!!




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