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Google redirect virus/Open Cloud AV/Windows Firewall Disabled

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#1 BBB45


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Posted 19 October 2011 - 05:26 PM


I am having multiple problems with my windows 7 computer. Every time I get on google chrome/firefox/IE and click on a link in a google search it always redirects me to some other random site. Also, my windows firwall has been disabled (without me disabling it) and I can't turn my firewall on. It comes up with an error message says "Windows Firewall can't change some of your settings. Error code 0x8007042c. I also did just notice today that every so often when I'm on google chrome/firefox or whatever browser, all my windows (browsers) close expectantly, even my windows folders. I have AVG on my computer and it comes up with a pop up every 10 mins or so saying threat blocked.

My problems all started about a couple of weeks ago with Open Cloud AV. I rebooted my system in safe mode and ran rkill then mbam. Mbam found multiple threats and was able to delete all of them. Evidently that wasn't enough because when I rebooted my computer the firewall error code popped up for the first time and my google searches were redirecting. I have ran mbam multiple times and found a few threats each time, but I don't know what to do next.
Any help is appreciated.


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#2 Broni


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Posted 19 October 2011 - 07:03 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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