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XP pro restart problem..


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#1 Falconx67

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Posted 18 October 2011 - 08:16 AM

Hi..I m confusing with my XP pro due to restart, in diffrent time intervals..My board is Asus P5ld2 SE and grafix Geforce 7300 LE ..All my drivers are up to date..I m using StopZilla 5.0 and it catchs the above trojan.win32.Mal!gen and removes (i.e. it says ) ..but while rescanning it founds the same malware..how can I solve the problem..thanks..the error code is given below..

BCCode : 1000008e BCP1 : C0000005 BCP2 : BF812673 BCP3 : B149D620
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

Edited by Orange Blossom, 18 October 2011 - 10:30 AM.
Moved to AII from XP. ~ OB


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#2 Broni

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Posted 18 October 2011 - 10:52 AM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 Falconx67

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Posted 19 October 2011 - 12:33 AM

Broni..Thank u for ur help..here is the results..

GMER couldnt finish scanning..sometimes locked the computer sometimes computer restarted itself while scanning..results of other programs is given in zip file..(how can I add it ..i couldnt find :) ...)

#4 Falconx67

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Posted 19 October 2011 - 09:52 AM

Broni below is the result of Combofix scan of my PC..I ve runned the Kaspersky TDSS killer after scan of Combofix and it found no infection..

The file is Log.text but how can I put here ..I dont know..

#5 Broni

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Posted 19 October 2011 - 10:05 AM

I didn't ask for Combofix as it's not allowed in this forum.
Please post other logs.

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