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HijackThis Log: Please Help


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2 replies to this topic

#1 psyczrm

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Posted 17 October 2011 - 02:59 PM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:49:03 PM, on 10/17/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Unable to get Internet Explorer version!
Boot mode: Safe mode with network support
Windows folder: C:\Windows
System folder: C:\Windows\system32
Hosts file: C:\Windows\System32\drivers\etc\hosts

Running processes:
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Users\Mike\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/CQNOT/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/CQNOT/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/CQNOT/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll (filesize 2930632 bytes, MD5 8103BF9708F7A0A3203C4D010E004D20)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (filesize 41760 bytes, MD5 385BD69743EA92E76CDF07B3345A25D5)
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun (filesize 98304 bytes, MD5 7D4E51421FE39B98F21ED28EF900BBB1)
O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE\avp.exe" (filesize 348760 bytes, MD5 A2B790F9A751F24F17967F9A5574186D)
O4 - HKLM\..\Run: [iolo Startup] "C:\Program Files (x86)\iolo\Common\Lib\ioloLManager.exe" (filesize 606392 bytes, MD5 DDC1E0A9EAB6D5688A0A83A63D2AA13B)
O4 - HKLM\..\Run: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe" (filesize 3578272 bytes, MD5 FFF09789D68DF86F73A19A1ECA31E18F)
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray (filesize 449608 bytes, MD5 026423673B8563E9975BDA97ED6273C7)
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (filesize 1475072 bytes, MD5 8FC6C4EE0A2D3EBAA70FA38F99141BCE)
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O9 - Extra button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE\klwtbbho.dll (filesize 268888 bytes, MD5 290F158843734D00425DFB773B7788D6)
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE\klwtbbho.dll (filesize 268888 bytes, MD5 290F158843734D00425DFB773B7788D6)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll (filesize 2930632 bytes, MD5 8103BF9708F7A0A3203C4D010E004D20)
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll (filesize 2930632 bytes, MD5 8103BF9708F7A0A3203C4D010E004D20)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O20 - AppInit_DLLs: C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd3.dll, C:\PROGRA~2\KASPER~1\KASPER~1\sbhook.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exeC:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exeC:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeC:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Kaspersky PURE (AVP) - Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE\avp.exeC:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE\avp.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exeC:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: CryptoStorage control service (CSObjectsSrv) - Infowatch - C:\Program Files (x86)\Common Files\InfoWatch\CryptoStorage\ProtectedObjectsSrv.exeC:\Program Files (x86)\Common Files\InfoWatch\CryptoStorage\ProtectedObjectsSrv.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: HP Health Check Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exeC:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: HP Wireless Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exeC:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exeC:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exeC:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HPWMISVC - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exeC:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
O23 - Service: iolo System Service (ioloSystemService) - iolo technologies, LLC - C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exeC:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeC:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @mqutil.dll,-6102 (MSMQ) - Unknown owner - C:\Windows\system32\mqsvc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: RtVOsdService Installer (RtVOsdService) - Realtek Semiconductor Corp. - C:\Program Files\Realtek\RtVOsd\RtVOsdService.exeC:\Program Files\Realtek\RtVOsd\RtVOsdService.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Spybot S&D 2 Live Protection Service (SDHookService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHookSvc.exeC:\Program Files (x86)\Spybot - Search & Destroy 2\SDHookSvc.exe
O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exeC:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exeC:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
O23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exeC:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 10889 bytes

Edited by Budapest, 17 October 2011 - 05:39 PM.
Moved from AII ~Budapest


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#2 myrti

myrti

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Posted 22 October 2011 - 02:21 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]
If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.


Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    hlp.dat
    /md5stop
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 myrti

myrti

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Posted 10 November 2011 - 02:21 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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