Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Google links are being redirected - by malware?

  • This topic is locked This topic is locked
2 replies to this topic

#1 confusedclare


  • Members
  • 8 posts
  • Local time:02:10 AM

Posted 17 October 2011 - 12:09 PM

Apologies for probably the zillioneth one of these threads, seems like a common problem, yet a difficult one to fix!

A few months ago my firefox started redirecting whenever I tried to click a google link. (I believe it was a gumblar?) I tried tons of different removals, to little avail, and just started to ignore the problem and after a couple of weeks went away (hooray!)

Unfortunately last week I had something called tidserv? I managed to download a tool from symantec which removed that successfully, but now the original problem is back with avengence!!! Now, even when I just hit search it redirects me to a microsoft site telling me I have malware.

I am utterly foreign to the art of computer, and desperate for help, any threads I've seen seem to have all sorts of logs that I don't understand. Any help would be appreciated, I need my laptop for work and I doubt they'll be happy if I infect the whole system!!!

I use Windows XP and its a HP laptop (if that matters?) and I use both firefox and IE.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

BC AdBot (Login to Remove)


#2 zep516


  • Security Colleague
  • 18 posts
  • Gender:Male
  • Location:Pittsburgh, Pa
  • Local time:10:10 PM

Posted 17 October 2011 - 12:40 PM

Hello confusdclare,

Sorry to hear about you virus issue, please see link below and posting instructions for this type of problem,


#3 Budapest


    Bleepin' Cynic

  • Moderator
  • 23,579 posts
  • Gender:Male
  • Local time:12:10 PM

Posted 18 October 2011 - 04:29 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic424041.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users