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eset unable to delete trojan files


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#1 GNM9143

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Posted 17 October 2011 - 11:44 AM

Hello! Let me thank you in advance for your assistance and let you know I will be making a donation as well. I have checked out several forums and bleeping computer definitely has the best guidance that I have found.

My PC is running Windows XP Pro. It is infected with a redirect virus and some other malicious ones that rewrite code. Using eset online scanner identified 14 files of which only 12 could be deleted. Here is the text file of the scan results. Please advise on next steps to fully rid my system of these trojans / viruses. Thank you! (My intent is to clean out the system and then upgrade to Windows 7.)

C:\WINDOWS\2267151082:352706168.exe Win32/Sirefef.CT trojan cleaned by deleting - quarantined
C:\WINDOWS\KMSEmulator.exe a variant of Win32/HackKMS.A application cleaned by deleting - quarantined
C:\WINDOWS\assembly\GAC_MSIL\Desktop(2).ini a variant of Win32/Sirefef.CH trojan cleaned by deleting - quarantined
C:\WINDOWS\system32\c_10660.nl_ a variant of Win32/Sirefef.CR trojan cleaned by deleting - quarantined
C:\WINDOWS\system32\drivers\cdrom.sys Win32/Sirefef.CV trojan unable to clean
C:\WINDOWS\system32\drivers\netbt.sys Win32/Sirefef.CV trojan unable to clean
C:\WINDOWS\system32\ReinstallBackups\0022\DriverFiles\Camdrl.sys Win32/Rootkit.Agent.NUT trojan cleaned by deleting - quarantined
G:\Downloaded Program Updates\pconpoint-full.exe a variant of Win32/Adware.ErrorClean application deleted - quarantined
G:\Downloads\ACT2008.rar probably a variant of Win32/Agent.COVIDA trojan deleted - quarantined
G:\GLENN-LAPTOP\Backup Set 2011-06-19 160859\Backup Files 2011-06-19 160859\Backup files 105.zip Win32/Induc virus deleted - quarantined
G:\GLENN-LAPTOP\Backup Set 2011-06-19 160859\Backup Files 2011-06-19 160859\Backup files 37.zip probably a variant of Java/TrojanDownloader.Agent.AB trojan deleted - quarantined
G:\GLENN-LAPTOP\Backup Set 2011-06-19 160859\Backup Files 2011-06-19 160859\Backup files 38.zip multiple threats deleted - quarantined
G:\GLENN-LAPTOP\Backup Set 2011-06-19 160859\Backup Files 2011-06-19 160859\Backup files 47.zip Win32/Induc virus deleted - quarantined
G:\GLENN-LAPTOP\Backup Set 2011-06-19 160859\Backup Files 2011-06-19 160859\Backup files 75.zip probably a variant of Java/TrojanDownloader.Agent.AB trojan deleted - quarantined
G:\GLENN-LAPTOP\Backup Set 2011-06-19 160859\Backup Files 2011-06-19 160859\Backup files 77.zip a variant of Win32/Adware.ErrorClean application deleted - quarantined
G:\GLENN-LAPTOP\Backup Set 2011-06-19 160859\Backup Files 2011-06-19 160859\Backup files 87.zip Win32/Induc virus deleted - quarantined

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#2 Broni

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Posted 17 October 2011 - 04:56 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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#3 Orange Blossom

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Posted 18 October 2011 - 10:42 PM

Hello,

I found your new topic here: http://www.bleepingcomputer.com/forums/topic424089.html but I see you missed part of Broni's instructions. So, to restate in a different way:

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to your NEW topic, not here, by using the Add Reply button in that topic.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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