Posted 26 January 2006 - 06:20 PM
I have Dell Dimension 4700 with 1GB RAM module installed. This system uses DDR2-400 (3200) RAM modules, up to 4GB, according to Kingston.com. I bought 2GB RAM, made by Gigaram, 256MX72 PC2-3200 DDR2 ECC REG, 128MX4, 2 Ranks. This module perfectly matches the Dell module I've already got under the hood. Both dual-sided, both same pin configuration.
When I put in the 2GB RAM module, either in combination with the old one, or by itself, the computer would not boot up, and starts beeping. One long, three shorter, then pause, then two more, sort of long. I am thinking, the RAM module I bought is defective. I've tried inserting it by pressing on one end, then another. Tried shifting it. You name it - I've tried it.
Should I return this for a replacement, or should I just request refund, lose the 20% restocking fee, and ask Dell for the same module?
Thanks ahead of time.