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windows firewall stopping sporadically, ie running in background

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#1 fosgate3


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Posted 17 October 2011 - 08:04 AM

OS is XP Pro 32bit
This started off with all the icons on the desktop disappearing. I got that back. Everything seems to be working right except for windows firewall shutting off on its own and iexplore running periodically in the background. Also getting a MS window telling me it needs to shut down IE (in spite of IE being used), followed by the MS error reporting message, asking me to Send or Don't Send. Finally, upon startup I get a message telling me that SOCKETX.OCX is not registered.

Things done so far, both in safe mode and regular mode:
Avira Virus scan

I'm using Chrome to input this information. Just now, I got an MS error message telling me that IE has encountered a problem and needs to close. The technical information is available if needed. Thanks ahead of time!

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#2 Broni


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Posted 17 October 2011 - 04:58 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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