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windows 7 x86 constantly freezes


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#1 benjola2

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Posted 17 October 2011 - 12:36 AM

hi i'm having a non-virus (i'm pretty sure i've run MBAM,Avast!, and Super anti-spyware all pro version with nothing being picked up) related problem, about a week ago my hdd started freezing constantly (after MSW auto updates,i tryed sys-restore to no avial), this is a relatively old drive (about 5 years), and then suddenly a few days ago it refused to boot the OS and then i took it to the local IT guy and he got it to boot the OS but now i've noticed that my main admin account(i'm using my spare right now) will freeze when ever i try to open a program,it is still responsive to some key commands like alt-tab, and sometimes ctrl+shift+esc, after this happens explorer.exe becomes un-responsive and i have to hard boot the machine. any ideas or help is(are?) much appreciated

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#2 Broni

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Posted 17 October 2011 - 05:02 PM

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/index.php?showtopic=28744&hl=hard+drive+diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), to make the CD bootable.
For Toshiba hard drives, see here: http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnostic

Note : If you do not know how to set your computer to boot from CD follow the steps HERE

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