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Can't access the Internet after removing viruses

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#1 TechnoBoob


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Posted 16 October 2011 - 06:58 PM

Hi there! Was hoping someone could help me out getting back on the Internet after removing some nasty and malicious viruses. Bleepin Comp helped me out before, and after posting the logs I've been given a clean bill of health. Although, when I try to connect to the Internet the wireless device always stops at the point of "Acquiring network address."

Also, when I try to change the Firewall settings, it says the service isn't running. After clicking yes to start the service I get the message: "Windows cannot start the Windows Firewall/Internet Connection Sharing (ICS) service." Any help would be greatly appreciated :)

Edited by hamluis, 18 October 2011 - 03:53 PM.
Moved from Web Browsing/Email to Networking.

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#2 hamluis



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Posted 18 October 2011 - 03:52 PM

From MRL topic, you previously posted:

Posted 06 September 2011 - 09:08 PM

I don't know if this would help, but when I go to see a list of wireless connections it says:

"windows cannot configure this wireless connection. If you have enabled another program to manage this wireless connection, use that software. If you want Windows to configure this wireless connection, start the Wireless Zero Configuration (WZC) service."

Moving this topic to Networking.


#3 TechnoBoob

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Posted 19 October 2011 - 03:48 AM

Thanks Louis. Is there anything I need to do right now?

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