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Question about these antivirus programs


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#1 wayne937

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Posted 16 October 2011 - 11:06 AM

This is probably a dumb question, if there is such a thing as a dumb question, but I'll ask it anyway. I need for some one to answer this question for me. The site says if you have certain named viruses on youe computer to do this, and do that, to get rid of it. When we get these viruses on our computer, how are we supposed to know the names of these viruses? I am certain that each virus you get does not give its real name of the virus that is on your computer. I guess if we can figure out the name of the viruse we have then we just follow what the tutorils tells us what to do to get rid of it. Will antivirus software identify all the names of these viruses we get? Thanks.

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#2 heavydude

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Posted 16 October 2011 - 07:22 PM

Hopefully, your anti virus software will protect your computer from getting viruses, malware, etc.

But if one gets through you won't know you have it until your computer starts exhibiting symptoms that it didn't have before.

Then, depending on what the symptoms are, there are various software tools that you can use to hunt for, identify, and remove the intruder and get your computer back to normal.

#3 Budapest

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Posted 16 October 2011 - 07:30 PM

A lot of viruses/infections disguise themselves as an anti-virus scanner and try and trick you into spending money on a license. In these cases it is clear what the infection is called.

For example, see this: http://www.bleepingcomputer.com/virus-removal/remove-cloud-protection
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#4 wayne937

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Posted 16 October 2011 - 10:13 PM

Budapest, basically what you are saying is that you once you get the virus then you have to go by the name of what the virus tells you its name is. OK, I understand that. I do not have a virus. I tried to installed Norton 360 but my DVD disappeared from the computer so I installed Microsoft Security Essentials. I have my DVD working again and now I can't make up my mind whether to uninstall MSE and then install Norton 360 that I paid $60.00 for. I guess I will have to think about it for a few days before making up my mind. I understand that MSE is a fairly good program. Thanks for your advice.

#5 wayne937

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Posted 16 October 2011 - 10:21 PM

HeavyDude, I hope MSE (Microsoft Security Essentials) can protect my computer. I have used Norton 360 for the last two years. I bought Norton 360. When I tried to install it my DVD was not working so I ended up with the freebie, MSE that I downloaded fro the internet. I have my DVD working again, so I am comtemplating whether to uninstll MSE, and install Norton 360 that I paid $60.00, or just keep MSE installed. Any idea which one is the best?

#6 chromebuster

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Posted 17 October 2011 - 12:35 AM

another thing to remember is that different antivirus programs will call threats by different names (none of them correspond usually to what the author wanted to call the threat, but they are usually named after something they do, such as 0 access, also known as Win32/Sirifef or Trojan.Win32.hcl, which blocks access to things and redirects web searches, or for an older and now hopefully dead virus family the Win32/W97M/Heathen family, a nasty and buggy virus that was only slated to run on Windows 95, which was both a word document macro infector as well as an executable file infector, the reason for it's bugginess and the reasoning for it's multi-platform name. Other companies base the name on the code of the virus such as the macro infector W97M/Marker, because the code was started in the infection routine proceeded by the word Marker. It's more of a criterion thing that causes a name to be different depending on the antivirus vender.

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#7 wayne937

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Posted 17 October 2011 - 06:37 AM

Chromebuster, thanks for the information. It is getting to be a full time job of keeping your computer safe from viruses that infects various websites. The last two viruses I had came from infected websites. I never visit porn sites either. I had the commercial AVG 9.0 on my computer at the time of the last infection. AVG was supposed to stop my computer from getting viruses off the websites, but it sure did not help. In fact within the last year, I got hit twice with viruses off of various websites. Like I said in my previous post, I was going to install Norton 360 and my DVD was no showing up under my computer so I downloaded and installed Micosoft Security Essentials instead. I finally got the DVD problem fixed. Now I am debating on whether to uninstall MSE and install my Norton 360 instead. Is there a consensus on which one of these two programs are the best? Thanks.

#8 chromebuster

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Posted 17 October 2011 - 08:49 AM

not a problem at all. You shouldn't have relied on AVG to protect you in the first place, comercial version or not. That program stinks and the company is losing their reputation. look it up and you'll find lots of references. As for norton, I again wouldn't recommend you use it since it is a resource hog, it's difficult to use, and it's just a pain. Use MSE for Vipre antivirus instead if you want to ggo comercial.

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#9 wayne937

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Posted 17 October 2011 - 09:30 AM

chromebuster,I'll stick with the free MSE for a while and see how it works. I just paid $60.00 for Norton about two weeks ago. Thanks again.

#10 heavydude

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Posted 18 October 2011 - 11:38 AM

I am still undecided about installing MSE or free AVAST. They are running about neck and neck in the reviews.

Since you already have MSE, I would suggest sticking with it for a while and see how it works.

But I also suggest installing Malwarebytes and Spybot-Search and Destroy and run both every couple of weeks. I've had good performance out of both.

#11 wayne937

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Posted 18 October 2011 - 11:52 AM

OK, thanks heavydude. I appreciate the information.

#12 quietman7

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Posted 18 October 2011 - 02:08 PM

Common sense, safe computing and safe surfing habits is essential to protecting yourself from malware infection. No amount of security software is going to defend against today's sophisticated malware writers for those who do not practice these principles and stay informed. Knowledge and the ability to use it is the best defensive tool anyone could have. This includes educating yourself as to the most common ways malware is contracted and spread as well as prevention.



FYI: mvps.org is no longer recommending Spybot S&D or Ad-Aware due to poor testing results. See here - (scroll down and read under Freeware Antispyware Products). Further, most people don't understand how to use Spybot's TeaTimer and that feature can cause more problems than it's worth. TeaTimer monitors changes to certain critical keys in Windows registry but does not indicate if the change is normal or a modification made by a malware infection. The user must have an understanding of the registry and how TeaTimer works in order to make informed decisions to allow or deny the detected changes. If you don't have understanding how a particular security tool works, then you probably should not be using it. Additionally, TeaTimer may conflict with other security tools which do a much better job of protecting your computer and in some cases it will even prevent disinfection of malware by those tools.
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#13 wayne937

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Posted 18 October 2011 - 03:43 PM

Thank you for the information, Quietman7. I am retired and do a lot of reading on things such as this on this website, as well as others. I still have a hard time of keeping up with what it going on in the world of viruses, and spyware. The last two viruses I received was through, what I thougt would be safe websites. I never go into any porn sites. I use the internet as tool for finding information. I believe the last virus I received I was on a math website and the other one was from the Toronto Sun Website which is a large Canadian newspaper. I would never have thought I would get a virus from either of these to websites. I even had the paid AVG version 9.0 which was supposed to protect me from malicious websites, but it certainly did not. I help other retired people on their computers that do not have the knowledge I have. Question: In your opinion, what are the best antivirus software, and what is the best program that would help protect a person while on the internet while searching for items? Of course if you read my previous post I am now using MSE on this computer. This is my first time of using it. Does it protect you from viruses which could be downloaded from the internet?

#14 chromebuster

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Posted 18 October 2011 - 04:13 PM

I can give you an example of my support duties to my family that happen all the time. Yes, I'm often the network configurator and I constantly reconnect disconnected computers to the network when my family disconnects by accident, but more commonly, I'm always looking after both my mother and father with their computers since they always complain of slowness and sluggishness. My mother was dealing with popups for a week when her flash plugin disappeared for some reason (with her it is hard to tell because I can't readily access her computer since her keystrokes are disabled, and sometimes things are just set up differently in general since she has a media-centric laptop from Dell). She went and downloaded what she thought was the true flash plugin installer (for IE since she doesn't like Firefox), and instead of going directly to Adobe.com, she has a tendency to search for whatever she wants instead of going directly to the vender's site. She must have downloaded a fake something or other since instead she kept having to dodge popups and ads while trying to do her math homework for a class she's taking. I had her run MBAM, and after running it twice because the person reading me the dialog deleted the results the first time, it found 189 infections. I still have to look at her log when I go home for the weekend and get her an actual antivirus (she had nothing since her subscription to McAfee was expired for who knows how long), and check to ensure I don't need to do anything such as call on you folks for instance. I say that because MBAM couldn't remove everything it found. I'm going to try GFI's Vipre on her and see how it fairs then. And I hope that eventually I can get all of my family running the same AV across all computers. dealing with twenty different configurations for the three of us is driving me nuts. And then I need to find a way to explain these things in terms of safe computing to my family since they don't like computers very much and they often prefer not to know except what they absolutely have to.

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#15 wayne937

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Posted 18 October 2011 - 05:35 PM

Thanks, chromebuster. Yes! I know a lot of people like that. They don't want to know anything about computers as long as they are working well. It is like some women, they put gas in the car and tney think that is the only thing they need to do until it breaks down by lack of maintenance. I do study a lot on computers, but there is so much to these machines it hard to keep everything straight. Believe me, I Google a lot to find a lot of my problems. It was like when my DVD disappeared, I found the problem by Googleing. I could never had found it on my own. I also found that Microsoft has a fix for it. I feel that is is almost impossible to keep viruses from downloading to your computer regardless of what website you visit. It is too bad that there is not a good program that will prevent this from happening. If I knew of a good program that wokuld keep this from happening I would buy that program just to be on the safe side.




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