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Infected with Cloud Protection


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4 replies to this topic

#1 jmartin52401

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Posted 15 October 2011 - 02:52 PM

The Cloud Protection malware has the computer so locked up I had to use clean boot to start the machine just to navigate around, so these files were collected after the clean boot start. I tried using TDSSkiller to no avail. I also tried to restore to an earlier restore point but I gave up after five or so unsuccessful attempts. I kept getting an error message that the restoration was not complete.

Attached below as instructed is the text file from DDS, and the "Attach" file is attached along with the ark.txt file.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Run by Ruth at 13:19:10 on 2011-10-15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.766.447 [GMT -4:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.rr.com/
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearch Bar = hxxp://bfc.myway.com/search/de_srchlft.html
uWindow Title = Road Runner High Speed Online
uInternet Connection Wizard,ShellNext = hxxp://my.netzero.net/s/sp?r=al&cf=sp&mem=ruthntoni&key=06231aa78dcc1d5cd5bc5628eedb07dd&ts=420f61d3&A=411486810000019&B=1088492400000&C=1088492400000&D=1064991600000&I=7.NHA&N=PL&O=I
uInternet Settings,ProxyOverride = localhost
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: X1IEHook Class: {52706ef7-d7a2-49ad-a615-e903858cf284} - c:\program files\netzero\qsacc\x1IEBHO.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: ZeroBar: {f0f8ecbe-d460-4b34-b007-56a92e8f84a7} - c:\program files\netzero\Toolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {F5735C15-1FB2-41FE-BA12-242757E69DDE} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: &Research: {ff059e31-cc5a-4e2e-bf3b-96e929d65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ModemOnHold] c:\program files\netwaiting\NetWaiting.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [AIM] c:\program files\aim\aim.exe -cnetwait.odl
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: mswsock.dll
DPF: {01111F00-3E00-11D2-8470-0060089874ED} - hxxp://supportsoft.adelphia.net/sdccommon/download/tgctlins.cab
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {20AD521D-3A3E-11D4-BC32-0050040D952B} - hxxp://www.picturebuzz.com/common/programs/swicdad.cab
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://go.divx.com/plugin/DivXBrowserPlugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{39E93FB1-E1A1-426A-B414-D5284F42AB62} : DhcpNameServer = 192.168.1.1
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\ruth\application data\mozilla\firefox\profiles\376eyy3d.dfs\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - plugin: c:\documents and settings\ruth\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\ruth\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\documents and settings\ruth\application data\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R2 NAVAPEL;NAVAPEL;c:\program files\symantec_client_security\symantec antivirus\Navapel.sys [2003-5-2 30208]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2008-9-14 38528]
S3 NAVAP;NAVAP;c:\progra~1\symant~1\symant~1\NAVAP.sys [2003-5-2 224256]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20101018.002\NAVENG.sys [2010-10-22 86064]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20101018.002\NAVEX15.sys [2010-10-22 1371184]
S4 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-8 135664]
S4 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-8 135664]
S4 Norton AntiVirus Server;Symantec AntiVirus Client;c:\progra~1\symant~1\symant~1\Rtvscan.exe [2003-5-21 610304]
S4 sprtsvc_medicsp2;SupportSoft Sprocket Service (medicsp2);c:\program files\twc\medicsp2\bin\sprtsvc.exe [2007-9-12 202280]
.
=============== File Associations ===============
.
regfile=regedit.exe "%1" %*
.
=============== Created Last 30 ================
.
2011-10-15 16:50:42 -------- d-----w- c:\documents and settings\ruth\application data\NzNx0v2b3m5Q6E8
2011-10-15 16:50:42 -------- d-----w- c:\documents and settings\ruth\application data\cwUeOt0c1
2011-10-15 16:24:24 -------- d-----w- c:\documents and settings\ruth\application data\oEgZhXkVlBx0c1b
2011-10-15 16:24:22 -------- d-----w- c:\documents and settings\ruth\application data\e4m5W7E8TqYwIr
2011-10-15 14:54:46 -------- d-----w- c:\documents and settings\ruth\application data\iXjClBzNc1v2n
2011-10-15 14:54:46 -------- d-----w- c:\documents and settings\ruth\application data\IBPc1b3n4
2011-10-15 14:32:37 -------- d-----w- c:\documents and settings\ruth\application data\ZJdLRqCkVOtPciD
2011-10-15 14:32:37 -------- d-----w- c:\documents and settings\ruth\application data\JHdKfLhXj
2011-10-15 14:24:09 -------- d-----w- c:\documents and settings\ruth\application data\Prxv2b4GsJdKgZh
2011-10-15 14:24:08 -------- d-----w- c:\documents and settings\ruth\application data\vBz0cv3nmW7Eg
2011-10-15 13:55:01 -------- d-----w- c:\documents and settings\ruth\application data\qyAiDoFHJfLTjCk
2011-10-15 13:55:01 -------- d-----w- c:\documents and settings\ruth\application data\OSi3n5Q6W8RhXjC
2011-10-15 12:58:29 -------- d-----w- c:\documents and settings\ruth\application data\cVlNxu2Dn
2011-10-15 12:58:29 -------- d-----w- c:\documents and settings\ruth\application data\CUIPxvbp5dg
2011-10-15 11:12:25 -------- d-----w- c:\documents and settings\ruth\application data\LrrzzONtxA0uS2b
2011-10-15 11:12:25 -------- d-----w- c:\documents and settings\ruth\application data\b33ppmGG5QJ6dKf
2011-10-15 11:12:08 104448 ----a-w- c:\documents and settings\ruth\application data\svhostu.exe
2011-10-15 11:12:08 -------- d-----w- c:\documents and settings\ruth\application data\VtxxP00uc
2011-10-15 11:12:07 1696256 ----a-w- c:\windows\system32\QBBttxP0ycS1bDo.exe
2011-10-15 11:12:07 -------- d-----w- c:\documents and settings\ruth\application data\C8ggRZZ9hYXkUel
2011-10-03 20:28:18 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-10-03 20:28:17 719832 ----a-w- c:\program files\mozilla firefox\mozcpp19.dll
2011-09-26 15:41:20 220160 ------w- c:\windows\system32\dllcache\oleacc.dll
2011-09-26 15:41:14 20480 ------w- c:\windows\system32\dllcache\oleaccrc.dll
.
==================== Find3M ====================
.
2011-10-15 16:47:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-09-26 15:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 15:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20:51 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-22 23:48:55 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48:54 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48:54 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56:39 385024 ----a-w- c:\windows\system32\html.iec
2011-08-17 13:49:54 138496 ----a-w- c:\windows\system32\drivers\afd.sys
2005-06-12 14:15:14 4391224 ----a-w- c:\program files\Spyware Doctor.exe
.
============= FINISH: 13:20:46.89 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 18 October 2011 - 10:06 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 21 October 2011 - 01:46 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 jmartin52401

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Posted 21 October 2011 - 08:50 AM

Thanks for the reply and follow-up. Sorry for the delayed response.

Currently traveling, and won't be at that computer for a number of days. Rather than keeping this hanging, I'll start a new post if I need help when I get back to it.

Thanks again.

#5 gringo_pr

gringo_pr

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Posted 21 October 2011 - 12:35 PM

how about I close this for now and you give me a pm when you are ready? So you don't have to wait in line again.


gringo

Edited by gringo_pr, 21 October 2011 - 12:36 PM.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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