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Touchpad isn't working


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#1 HenryAfrika

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Posted 15 October 2011 - 11:54 AM

Hello,

I have a Dell Vostro 1510 running Windows XP. When I start my computer I get as far as the logon screen, but of course I can't click on a username to get to the desktop because the cursor won't move using the touchpad. I've never had a mouse attached to the computer so I'm guessing that buying a USB mouse and plugging it in won't solve my problem since I can't load the software? How do I get past the logon screen without having the ability to move the cursor? Everything I've read about bypassing the logon screen or using the keyboard to manipulate the cursor assumes I have the ability to get to "Start" -> "Run" or "Start -> "Settings" -> "Control Panel", which I don't.

Any help would be appreciated.

Thanks.

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#2 Queen-Evie

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Posted 15 October 2011 - 12:20 PM

If you buy a basic USB mouse, you won't need any software.

It's worth a try if you want to go that route.

Have you tried booting into safe mode?

#3 HenryAfrika

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Posted 15 October 2011 - 02:41 PM

Yeah, I thought going into safe mode would be the answer but you still have to get past the logon screen...so that didn't work. I'll try the basic USB mouse route. I wasn't sure if I needed software with every USB mouse or not, so that's the answer I was looking for. Thanks.




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