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Shockwave Flash regularly crashes Chrome?


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4 replies to this topic

#1 The Wren

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Posted 15 October 2011 - 10:53 AM

I have a laptop (Lenovo W520 i7-2720QM, 8GB, Win7-Pro64-sp1), on which I have installed Microsoft Security Essentials and ZoneAlarm.
In the past few weeks, I have been having a problem with Shockwave Flash, which regularly crashes after a period of use (sometimes 5 mins, sometimes after over an hour of internet use), causing Google Chrome (14.0.835.202 m) to freeze up. When this occurs, I usually cannot resume Chrome and have to perform a reboot to fix things (the task manager lists 2 processes of Chrome for which I can't "End Process").
Looking around for advice on this issue caused me to suspect a rootkit infection, so I installed Malware bytes (v1.51.1118) and performed a full system scan, which was unable to detect anything (nor could MSE). Would someone please help me assess whether I might have a rootkit or other infection that MBAM cannot detect?

Also attempted uninstalling flash (http://www.bleepingcomputer.com/forums/topic394257.html/page__p__2225166__hl__chrome__fromsearch__1#entry2225166) which I was unable to do, and I also deleted my browser cache, but nothing has helped so far.

Thanks,
-- The Wren

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#2 boopme

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Posted 18 October 2011 - 03:28 PM

Hello, let's see what these show.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 The Wren

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Posted 18 October 2011 - 10:24 PM

MiniToolBox by Farbar
Ran by David (administrator) on 18-10-2011 at 21:49:45
Windows 7 Professional Service Pack 1 (X64)

***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set subinterface interface=?2 subinterface=ethernet_6 mtu=1477


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : WorkLaptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Hrencecin

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Hrencecin
Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6205
Physical Address. . . . . . . . . : A0-88-B4-92-BF-08
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::455a:393a:aaf:1afb%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, October 18, 2011 8:38:13 PM
Lease Expires . . . . . . . . . . : Wednesday, October 19, 2011 12:49:21 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 396396724
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-B8-E9-F0-F0-DE-F1-76-76-AB
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® 82579LM Gigabit Network Connection
Physical Address. . . . . . . . . : F0-DE-F1-76-76-AB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.Hrencecin:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Hrencecin
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{2EE57933-5E9C-4D2A-A5C0-B050C69C020F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:425:1221:9d02:5af5(Preferred)
Link-local IPv6 Address . . . . . : fe80::425:1221:9d02:5af5%16(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: UnKnown
Address: 192.168.0.1

Name: google.com.Hrencecin
Address: 207.223.0.140


Pinging google.com [74.125.225.80] with 32 bytes of data:
Reply from 74.125.225.80: bytes=32 time=110ms TTL=54
Reply from 74.125.225.80: bytes=32 time=20ms TTL=54

Ping statistics for 74.125.225.80:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 110ms, Average = 65ms
Server: UnKnown
Address: 192.168.0.1

Name: yahoo.com.Hrencecin
Address: 207.223.0.140


Pinging yahoo.com [67.195.160.76] with 32 bytes of data:
Reply from 67.195.160.76: bytes=32 time=47ms TTL=49
Reply from 67.195.160.76: bytes=32 time=42ms TTL=49

Ping statistics for 67.195.160.76:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 47ms, Average = 44ms

Pinging 127.0.0.1 with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),
===========================================================================
Interface List
15...a0 88 b4 92 bf 08 ......Intel® Centrino® Advanced-N 6205
13...f0 de f1 76 76 ab ......Intel® 82579LM Gigabit Network Connection
1...........................Software Loopback Interface 1
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
14...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.100 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.100 281
192.168.0.100 255.255.255.255 On-link 192.168.0.100 281
192.168.0.255 255.255.255.255 On-link 192.168.0.100 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.100 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.100 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
16 58 ::/0 On-link
1 306 ::1/128 On-link
16 58 2001::/32 On-link
16 306 2001:0:4137:9e76:425:1221:9d02:5af5/128
On-link
15 281 fe80::/64 On-link
16 306 fe80::/64 On-link
16 306 fe80::425:1221:9d02:5af5/128
On-link
15 281 fe80::455a:393a:aaf:1afb/128
On-link
1 306 ff00::/8 On-link
16 306 ff00::/8 On-link
15 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/18/2011 09:44:12 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (10/18/2011 03:00:59 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/16/2011 10:45:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/16/2011 09:29:46 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (10/16/2011 01:26:11 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/15/2011 02:13:43 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/15/2011 09:36:02 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "imaging1".Error in manifest or policy file "imaging2" on line imaging3.
The element imaging appears as a child of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by this version of Windows.

Error: (10/14/2011 11:15:33 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/13/2011 01:42:29 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/13/2011 01:31:36 AM) (Source: Application Hang) (User: )
Description: The program chrome.exe version 14.0.835.202 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1ad0

Start Time: 01cc897144f280ba

Termination Time: 8

Application Path: C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe

Report Id: cb2f7a41-f564-11e0-b065-f0def17676ab


System errors:
=============
Error: (10/18/2011 03:00:42 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (10/16/2011 10:44:45 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (10/16/2011 01:25:56 AM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (10/15/2011 02:43:49 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{7C3795F4-D3F5-4E1A-AC40-5ECDCCFE67F4}.
The backup browser is stopping.

Error: (10/15/2011 02:13:54 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (10/14/2011 11:15:17 AM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (10/13/2011 01:42:41 AM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (10/12/2011 09:29:06 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer BEDROOM
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{7C3795F4-D3F5-4E1A-AC40-5ECDCCFE67F4}.
The master browser is stopping or an election is being forced.

Error: (10/12/2011 01:27:25 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: SYSTEM)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.113.1508.0).

Error: (10/12/2011 01:27:20 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.113.1445.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608


Microsoft Office Sessions:
=========================
Error: (10/18/2011 09:44:12 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\David\Downloads\esetsmartinstaller_enu.exe

Error: (10/18/2011 03:00:59 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/16/2011 10:45:02 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/16/2011 09:29:46 AM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (10/16/2011 01:26:11 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/15/2011 02:13:43 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/15/2011 09:36:02 AM) (Source: SideBySide)(User: )
Description: imagingurn:schemas-microsoft-com:asm.v1^assemblyc:\program files\microsoft security client\MSESysprep.dllc:\program files\microsoft security client\MSESysprep.dll10

Error: (10/14/2011 11:15:33 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/13/2011 01:42:29 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/13/2011 01:31:36 AM) (Source: Application Hang)(User: )
Description: chrome.exe14.0.835.2021ad001cc897144f280ba8C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.execb2f7a41-f564-11e0-b065-f0def17676ab


=========================== Installed Programs ============================

Adobe AIR (Version: 2.7.1.19610)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.0.1.152)
Adobe Reader X (10.1.1) (Version: 10.1.1)
AnswerWorks 5.0 English Runtime (Version: 5.0.7)
Broadcom InConcert Maestro (Version: 1.0.1.1500)
Burn.Now 4.5 (Version: 4.5.0)
Call of Atlantis
Conexant 20672 SmartAudio HD (Version: 8.32.23.0)
Corel Burn.Now Lenovo Edition (Version: 4.5.0)
Corel DVD MovieFactory 7 (Version: 7.0.0)
Corel DVD MovieFactory Lenovo Edition (Version: 7.0.0)
Corel WinDVD (Version: 10.0.5.828)
Create Recovery Media (Version: 1.20.0.00)
D3DX10 (Version: 15.4.2368.0902)
Direct DiscRecorder (Version: 1.00.0000)
Disable AMT Profile Synchronization Pop-up for Windows XP/Vista/7 (Version: 1.00)
Fishdom H2O - Hidden Odyssey
GPL Ghostscript (Version: 9.04)
GSview 4.9
Integrated Camera Driver Installer Package Ver.1.1.0.1147 (Version: 1.1.0.1147)
Integrated Camera TWAIN (Version: 1.0.11.1223)
Intel PROSet Wireless
Intel® Control Center (Version: 1.2.1.1007)
Intel® Identity Protection Technology 1.1.2.0 (Version: 1.1.2.0)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2321)
Intel® PROSet/Wireless WiFi Software (Version: 14.00.1000)
IntelliJ IDEA Community Edition 10.0.2 (Version: 103.72)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
Java™ 7 (64-bit) (Version: 7.0.0)
Java™ SE Development Kit 7 (64-bit) (Version: 1.7.0.0)
Junk Mail filter update (Version: 15.4.3502.0922)
Lenovo Auto Scroll Utility (Version: 1.00)
Lenovo Registration (Version: 1.0.2)
Lenovo System Interface Driver (Version: 1.05)
Lenovo ThinkVantage Toolbox (Version: 6.0.5849.23)
Lenovo User Guide (Version: 1.0.0008.00)
Lenovo Warranty Information (Version: 1.0.0005.00)
Lenovo Welcome (Version: 2.02.003.0)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Mathematica Extras 8.0 (2063897) (Version: 8.0.1)
McAfee Security Scan Plus (Version: 2.0.181.2)
Mesh Runtime (Version: 15.4.5722.2)
Message Center Plus (Version: 2.0.0012.00)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.5131.5000)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 7.0.1 (x86 en-US) (Version: 7.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NVIDIA 3D Vision Driver 268.71 (Version: 268.71)
NVIDIA Control Panel 268.71 (Version: 268.71)
NVIDIA Graphics Driver 268.71 (Version: 268.71)
NVIDIA HD Audio Driver 1.2.23.3 (Version: 1.2.23.3)
NVIDIA Install Application (Version: 2.265.41.0)
NVIDIA Optimus 1.0.21 (Version: 1.0.21)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.6871)
NVIDIA Update Components (Version: 1.0.21)
On Screen Display (Version: 6.22.00)
Picasa 3 (Version: 3.8)
Quicken 2009 (Version: 18.1.1.29)
RapidBoot (Version: 1.00)
Registry Patch to Enable Maximum Power Saving on WiFi Adapters for Windows 7 (Version: 1.00)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.32.0)
RICOH_Media_Driver_v2.13.18.02 (Version: 2.13.18.02)
System Update (Version: 4.00.0042)
ThinkPad Bluetooth with Enhanced Data Rate Software (Version: 6.4.0.1500)
ThinkPad FullScreen Magnifier (Version: 2.22)
ThinkPad Power Management Driver (Version: 1.61.00.11)
ThinkPad Power Manager (Version: 3.48)
ThinkPad UltraNav Driver (Version: 15.2.19.0)
ThinkPad UltraNav Utility (Version: 2.13.0)
ThinkVantage Active Protection System (Version: 1.73)
ThinkVantage AutoLock (Version: 1.01)
ThinkVantage Communications Utility (Version: 2.06)
ThinkVantage Fingerprint Software (Version: 5.9.4.6882)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
VIPAccess (Version: 2.0.1.91)
VLC media player 1.1.11 (Version: 1.1.11)
Windows Driver Package - Intel (e1cexpress) Net (12/21/2010 11.8.84.0) (Version: 12/21/2010 11.8.84.0)
Windows Driver Package - Intel (MEIx64) System (10/19/2010 7.0.0.1144) (Version: 10/19/2010 7.0.0.1144)
Windows Driver Package - Intel System (09/10/2010 9.2.0.1011) (Version: 09/10/2010 9.2.0.1011)
Windows Driver Package - Intel System (10/04/2010 9.2.0.1015) (Version: 10/04/2010 9.2.0.1015)
Windows Driver Package - Intel USB (09/16/2010 9.2.0.1013) (Version: 09/16/2010 9.2.0.1013)
Windows Driver Package - Lenovo 1.61.00.11 (11/11/2010 1.61.00.11) (Version: 11/11/2010 1.61.00.11)
Windows Driver Package - Synaptics (SynTP) Mouse (03/24/2011 15.2.19.0) (Version: 03/24/2011 15.2.19.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinZip (Version: 11.0 (7313))
Wolfram Mathematica 8 (M-WIN-L 8.0.1 2063990) (Version: 8.0.1)
ZoneAlarm (Version: 9.2.106.000)
Zuma Deluxe 1.0 (Version: 1.0)

========================= Memory info: ===================================

Percentage of memory in use: 22%
Total physical RAM: 8079.23 MB
Available physical RAM: 6240.63 MB
Total Pagefile: 16156.66 MB
Available Pagefile: 14037.18 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.09 MB

========================= Partitions: =====================================

1 Drive c: (Windows7_OS) (Fixed) (Total:281.29 GB) (Free:186.8 GB) NTFS
3 Drive q: (Lenovo_Recovery) (Fixed) (Total:15.62 GB) (Free:5.94 GB) NTFS

========================= Users: ========================================

User accounts for \\WORKLAPTOP

Administrator David Guest
UpdatusUser

========================= Minidump Files ==================================

No minidump file found

**** End of log ****


GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-10-18 22:17:03
Windows 6.1.7601 Service Pack 1
Running: smrez3wk.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\ccaf78ed94bf
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\ccaf78ed94bf (not active ControlSet)

---- EOF - GMER 1.0.15 ----

#4 boopme

boopme

    To Insanity and Beyond


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Posted 18 October 2011 - 10:47 PM

OK, I don'y see a rootkit but a suspect a hidden malware as something is stopping your Microsoft Antimalware.

We should get a deeper look and be sure.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Include a link back to this topic.

Let me know if that went well.
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#5 Orange Blossom

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Posted 19 October 2011 - 09:03 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic424101.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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