Posted 15 October 2011 - 08:01 AM
my brother has been having some issues with his computer lately, and we're at a standstill on what to do.
He was recently infected by a rootkit, so he couldn't acess his PC without disabling driver signature enforcement in F8, surely this would be no problem as you'd be able to connect to the internet in this state and download TDSSkiller to terminate the infection. The problem however lies in that when he tried to do that, he got BSOD within 1 minute or so. So we took his HDD and connected it through my PC, as an external drive, and we used TDSSkiller and got rid of the rootkit. This surely should had solved the problem, however it did not, every time he now tries to start his PC, he gets to the state of the PC asking if he wants to repair his PC, or start normally, if we try to start normally it just gives us BSOD. We have tried to repair, with no luck so far, trying most of the tools, nothing working, not even system restore.
The Technical information on the BSOD is as following:
0x0000007B (0xFFFFF880009A9928, 0xFFFFFFFFC000000D, 0x0000000000000000, 0x0000000000000000)
We suspect that it might be a faulty MBR that is causing the problem, but we are not quite sure.
Motherboard: MSI P55-CD53, MS-7586
RAM: Kingston ValueR. DDR3 1333MHZ 4GB (2x2GB) + Corsair 8GB DDR3 XMS3 Intel i5/i7 PC12800 1600MHZ (2x4GB)
HDD: Hitachi Deskstar# P7K1000.C 500GB, 7200RPM, 16MB Chache, SATA
GFX: XFX Radeon HD 5770 1GB GDDR5
Audio Card: ASUS XONAR D1 7.1 CHANNEL AUDIO CARD PCI LP
On a sidenote we have acess to both burnable CD's, 16GB USB flash drive, and my PC to help my brothers PC get running again.
I hope that this information will be of help, and I really hope that this issue can be solved, I lay my brothers and my full trust in your hands.