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Safely Transfering Files From Infected Comp


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#1 Averus

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Posted 15 October 2011 - 12:31 AM

I had an old (3-4 years ) computer running windows XP. It was infected with some type of malware I couldn't figure out to remove. I replaced the computer, but there are some files ( pictures, wordpad documents, and a few programs ) that I would like to save before I toss the old comp. I'd like to save transfer these files without infecting my new computer, which runs Windows 7.

On the old computer, currently, after running malware bytes in safe mode and removing what was found, malware bytes finds nothing ( even in safe mode ), but whenever I run AVG the computer crashes/reboots ( in the same spot in the registry, somewhere around hklm/software/microsoft/windows/update, even in safe mode ).

Anyway, I would like advice on how to either remove the files safely, or remove the infection so I can safely remove the files risk free. They are of significant sentimental value and I am not willing to abandon them. Any help is greatly appreciated.

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#2 .X.

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Posted 15 October 2011 - 10:29 AM

You're going to throw away the computer because it has a virus? :blink:

Why don't you reinstall Windows? It will be as good as the day you got it.

And why don't you do backups if you have files on there of importance?

Edited by .X., 15 October 2011 - 10:32 AM.


#3 Broni

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Posted 15 October 2011 - 10:59 AM

If you still want to keep that old computer running....

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 





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