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Adobe AIR won't uninstall

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2 replies to this topic

#1 Sploog321


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Posted 14 October 2011 - 10:16 PM

How do I uninstall it.
I want to install V3 but when I try to update it I get this message:
"An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."

And when I try to uninstall it via Control Panel I get this message:
"An error occurred while uninstalling Adobe AIR. Uninstallation may not be allowed by your administrator. Please contact your administrator."

Wat do?

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#2 HIPPO1023


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Posted 15 October 2011 - 09:13 AM

Try following solution.


#3 Union_Thug


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Posted 15 October 2011 - 05:57 PM

Troubleshoot AIR installation http://kb2.adobe.com/cps/403/kb403150.html
Common installation problems http://kb2.adobe.com/cps/403/kb403150.html#main_probs-windows

See if this may apply:

Installing an Adobe AIR application displays the error message: "Sorry an error has occurred. The application could not be installed. Try installing it again. If the problem persists, contact the application author." (Windows Vista / Windows 7)

This error can occur during installation if a standard or restricted user has turned off User Account Control (UAC) in Windows 7 or Window Vista. From Control Panel, Open UAC and enable it. A restart could be required. Once complete, retry the installation.

Hope this helps.

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