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explorer.exe keeps crashing


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#1 Goodintentions88

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Posted 14 October 2011 - 05:03 PM

Hi, i purchased a Asus n53s laptop a couple of days ago and since today when i downloaded some stuff every time i open up my downloads folder or c drive in my computer the explorer.exe crashes and restarts. I cant get into these folders which is very frustrating and even more so that ive barely had the laptop 2 days and its already got problems! (Knew i should of gone with mac ). Ive tried right clicking on Cdrive and selecting properties to check the drive but the explorer.exe just restarts everytime i do too. I running windows 7.

Anyways here is the event log and if anyone could help me it would be much appreciated, many thanks!

Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c8f9
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0xe78
Faulting application start time: 0x01cc8ab999ffc177
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 77dbf2b5-f6ad-11e0-8205-74f06df211e5

(Ive attached a BSOD to this post)

Attached Files

  • Attached File  PCHF.zip   183.97KB   0 downloads

Edited by Goodintentions88, 14 October 2011 - 05:29 PM.


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#2 Allan

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Posted 14 October 2011 - 05:08 PM

What type of "stuff" are you downloading?

#3 Goodintentions88

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Posted 14 October 2011 - 05:17 PM

I transferred some movies and music from my external hardrive and ive downloaded a couple of films. Ive ran i virus scan which hasnt picked anything up




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