Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

SHarpro Trojan


  • Please log in to reply
5 replies to this topic

#1 gregmc76

gregmc76

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:01:07 AM

Posted 14 October 2011 - 03:18 PM

I have contracted this infection and I see that boopme was helping daveobrien332 on October 8 2011 for the same problem. My internet searches are redirected, when I try to shut the computer down I get "unable to end rundll32.exe" and when I click on "end now" it will restart the same process. It will shut the computer down after I've clicked "end now" twice. The computer won't go to standby. I have Microsoft Security Essentials which is updated daily. Under History on MSE says it found and removed TrojanDownloader:Win/32/Tracur.aa. I have scanned with Spybot and Malwarebytes. I've also run the MiniToolBox and ESET Online Scan.

The MiniToolBox results are:


MiniToolBox by Farbar
Ran by Greg McCullough (administrator) on 14-10-2011 at 13:53:31
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : iris-29ef8123ae

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : gateway.2wire.net



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . : gateway.2wire.net

Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card

Physical Address. . . . . . . . . : 00-1D-D9-3E-D0-1E

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.102

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.254

DHCP Server . . . . . . . . . . . : 192.168.1.254

DNS Servers . . . . . . . . . . . : 192.168.1.254

Lease Obtained. . . . . . . . . . : Friday, October 14, 2011 1:43:38 PM

Lease Expires . . . . . . . . . . : Saturday, October 15, 2011 1:43:38 PM

Server: home
Address: 192.168.1.254

Name: google.com
Addresses: 74.125.65.103, 74.125.65.104, 74.125.65.99, 74.125.65.147
74.125.65.105, 74.125.65.106



Pinging google.com [74.125.65.106] with 32 bytes of data:



Reply from 74.125.65.106: bytes=32 time=26ms TTL=49

Reply from 74.125.65.106: bytes=32 time=25ms TTL=49



Ping statistics for 74.125.65.106:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 25ms, Maximum = 26ms, Average = 25ms

Server: home
Address: 192.168.1.254

Name: yahoo.com
Addresses: 209.191.122.70, 67.195.160.76, 72.30.2.43, 98.137.149.56
98.139.180.149



Pinging yahoo.com [98.139.180.149] with 32 bytes of data:



Reply from 98.139.180.149: bytes=32 time=57ms TTL=43

Reply from 98.139.180.149: bytes=32 time=136ms TTL=43



Ping statistics for 98.139.180.149:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 57ms, Maximum = 136ms, Average = 96ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 1d d9 3e d0 1e ...... Dell Wireless 1390 WLAN Mini-Card - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.102 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.102 192.168.1.102 25
192.168.1.102 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.102 192.168.1.102 25
224.0.0.0 240.0.0.0 192.168.1.102 192.168.1.102 25
255.255.255.255 255.255.255.255 192.168.1.102 192.168.1.102 1
Default Gateway: 192.168.1.254
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/14/2011 01:38:20 PM) (Source: Wave TCG Client Services) (User: )
Description: The NTRU TSS is not running, Wave Software is unable to communicate to TPM

Error: (10/14/2011 01:38:20 PM) (Source: Wave TCG Client Services) (User: )
Description: The NTRU TSS is not running, Wave Software is unable to communicate to TPM

Error: (10/14/2011 01:18:10 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (10/14/2011 09:04:12 AM) (Source: Application Hang) (User: )
Description: Hanging application WiseFixer.exe, version 1.0.0.1, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (10/14/2011 08:59:47 AM) (Source: Application Hang) (User: )
Description: Hanging application WiseFixer.exe, version 1.0.0.1, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (10/14/2011 08:46:33 AM) (Source: Wave TCG Client Services) (User: )
Description: The NTRU TSS is not running, Wave Software is unable to communicate to TPM

Error: (10/14/2011 08:46:31 AM) (Source: Wave TCG Client Services) (User: )
Description: The NTRU TSS is not running, Wave Software is unable to communicate to TPM

Error: (10/13/2011 02:56:15 PM) (Source: Wave TCG Client Services) (User: )
Description: The NTRU TSS is not running, Wave Software is unable to communicate to TPM

Error: (10/13/2011 02:56:12 PM) (Source: Wave TCG Client Services) (User: )
Description: The NTRU TSS is not running, Wave Software is unable to communicate to TPM

Error: (10/13/2011 02:13:42 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.


System errors:
=============
Error: (10/14/2011 01:37:21 PM) (Source: Service Control Manager) (User: )
Description: The Parallel port driver service failed to start due to the following error:
%%1058

Error: (10/14/2011 01:34:40 PM) (Source: Service Control Manager) (User: )
Description: The Parallel port driver service failed to start due to the following error:
%%1058

Error: (10/14/2011 01:18:09 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.113.1594.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (10/14/2011 01:07:57 PM) (Source: Service Control Manager) (User: )
Description: The Parallel port driver service failed to start due to the following error:
%%1058

Error: (10/14/2011 01:06:37 PM) (Source: PlugPlayManager) (User: )
Description: The device 'Printer Port Logical Interface' (LPTENUM\MicrosoftRawPort\5&1825d551&0&LPT1) disappeared from the system without first being prepared for removal.

Error: (10/14/2011 01:06:37 PM) (Source: PlugPlayManager) (User: )
Description: The device 'ECP Printer Port (LPT1)' (ACPI\PNP0401\4&2f94427b&0) disappeared from the system without first being prepared for removal.

Error: (10/14/2011 01:06:32 PM) (Source: PlugPlayManager) (User: )
Description: The device 'Docking Station' (ACPI\DockDevice\_SB_.PCI0.PCIE.GDCK) disappeared from the system without first being prepared for removal.

Error: (10/13/2011 01:46:06 PM) (Source: Service Control Manager) (User: )
Description: The TdmService service terminated unexpectedly. It has done this 1 time(s).

Error: (10/13/2011 01:46:06 PM) (Source: Service Control Manager) (User: )
Description: The SigmaTel Audio Service service terminated unexpectedly. It has done this 1 time(s).

Error: (10/13/2011 01:46:06 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (10/14/2011 01:38:20 PM) (Source: Wave TCG Client Services)(User: )
Description: The NTRU TSS is not running, Wave Software is unable to communicate to TPM

Error: (10/14/2011 01:38:20 PM) (Source: Wave TCG Client Services)(User: )
Description: The NTRU TSS is not running, Wave Software is unable to communicate to TPM

Error: (10/14/2011 01:18:10 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (10/14/2011 09:04:12 AM) (Source: Application Hang)(User: )
Description: WiseFixer.exe1.0.0.1hungapp0.0.0.000000000

Error: (10/14/2011 08:59:47 AM) (Source: Application Hang)(User: )
Description: WiseFixer.exe1.0.0.1hungapp0.0.0.000000000

Error: (10/14/2011 08:46:33 AM) (Source: Wave TCG Client Services)(User: )
Description: The NTRU TSS is not running, Wave Software is unable to communicate to TPM

Error: (10/14/2011 08:46:31 AM) (Source: Wave TCG Client Services)(User: )
Description: The NTRU TSS is not running, Wave Software is unable to communicate to TPM

Error: (10/13/2011 02:56:15 PM) (Source: Wave TCG Client Services)(User: )
Description: The NTRU TSS is not running, Wave Software is unable to communicate to TPM

Error: (10/13/2011 02:56:12 PM) (Source: Wave TCG Client Services)(User: )
Description: The NTRU TSS is not running, Wave Software is unable to communicate to TPM

Error: (10/13/2011 02:13:42 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.


=========================== Installed Programs ============================

32 Bit HP CIO Components Installer (Version: 4.1.1)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 2.7.1.19610)
Adobe Flash Player 11 ActiveX (Version: 11.0.1.152)
Adobe Reader X (10.1.1) (Version: 10.1.1)
AuthenTec Fingerprint Sensor Minimum Install (Version: 7.9.0.0)
Auto Care
biolsp patch (Version: 01.00.02.0005)
BPDSoftware_Ini_CCR_Vista (Version: 1.00.0000)
Broadcom ASF Management Applications (Version: 10.13.02)
Broadcom Gigabit Integrated Controller (Version: 10.15.08)
Broadcom Management Programs (Version: 10.15.01)
Broadcom TPM Driver Installer (Version: 8.04.04)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
Conexant HDA D330 MDC V.92 Modem
Corel Applications
CuteFTP 6 Professional (Version: 6.00.0000)
CutePDF Writer 2.6
Dell Embassy Trust Suite by Wave Systems (Version: 03.03.00.026)
Dell Resource CD (Version: 1.00.0000)
Dell Touchpad (Version: Version 7.1.101.6)
Digital Line Detect (Version: 1.21)
Document Manager Lite (Version: 06.09.00.082)
DPCM-USB Reader Ver 1.01
DW WLAN Card Utility (Version: 5.60.18.9)
EMBASSY Security Center (Version: 03.09.00.054)
EMBASSY Security Setup (Version: 03.09.00.062)
EMBASSY Trust Suite by Wave Systems (Version: 03.03.00.26)
ESC Home Page Plugin (Version: 03.04.00.022)
ETS Upgrade (Version: 02.00.00.012)
Gemalto (Version: 01.01.00.0000)
Google Earth (Version: 6.0.3.2197)
Google Update Helper (Version: 1.3.21.69)
High Definition Audio Driver Package - KB888111 (Version: 20040219.000000)
HP Color LaserJet 3500 (Version: 3.5.10.003)
HP Color LaserJet CP4520-CP4020 Series Screen Fonts (Version: 2.0.0.0)
HP Color LaserJet CP4520-CP4020 Series User Guide (Version: 1.0.0.0)
HP Color LaserJet CP4520 Series PCL6,HP Color LaserJet CP4020 Series PCL6 (Version: 06/18/2009 61.091.12.102)
HP LaserJet 6P/6MP
HP Officejet Pro K5300/5400 Series (Version: 1.0)
HP Update (Version: 5.002.001.004)
J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)
Java Auto Updater (Version: 2.0.2.1)
Java™ 6 Update 20 (Version: 6.0.200)
Java™ 6 Update 7 (Version: 1.6.0.70)
Junk Mail filter update (Version: 14.0.8117.416)
Karen's Directory Printer (Version: 5.3.0.1)
Lotus 1-2-3
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
MapLinx Professional
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 SR-1 Disc 2 (Version: 9.00.3821)
Microsoft Office 2000 SR-1 Small Business (Version: 9.00.3821)
Microsoft PowerPoint Viewer (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Modem Diagnostic Tool (Version: 1.0.20.0)
MPM (Version: 1.00.0000)
MSN
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6.0 Parser (Version: 6.00.3883.8)
NetWaiting (Version: 2.5.44)
NTRU TCG Software Stack (Version: 2.1.29)
NVIDIA Drivers
O2Micro USB Smart Card Reader (Version: 1.00.0000)
OZ776 SCR Driver V1.1.4.202 (Version: 1.1.4.202)
P-touch Editor 3.2
Peachtree Premium Accounting 2005 (Version: 12.00.00)
PhotoWorks
Preboot Manager (Version: 02.09.00.022)
Private Information Manager (Version: 06.04.00.042)
QuickSet (Version: 8.3.17)
R:BASE 2000 (ver 6.5) for Windows
Renamer 1.1
Secure Update (Version: 05.07.00.014)
Security Wizards (Version: 01.07.00.014)
Segoe UI (Version: 14.0.4327.805)
SigmaTel Audio (Version: 5.10.4820.0)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Spybot - Search & Destroy (Version: 1.6.2)
Start Menu Cleanup (Version: 01.01.00.003)
TopStyle Lite (Version 2)
Trusted Drive Manager (Version: 2.6.1.56)
tsp patch (Version: 01.00.00.0000)
Tweak UI
upekmsi (Version: 03.00.00.0000)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
Wave Infrastructure Installer (Version: 06.01.52.0025)
Wave Support Software (Version: 05.10.00.030)
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 82.0.173.000)
Windows Driver Package - Dell Inc. PBADRV System (01/07/2008 1.0.1.5) (Version: 01/07/2008 1.0.1.5)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0 (Version: 04.00.6001.503)
Windows XP Service Pack 3 (Version: 20080414.031525)
XML Paper Specification Shared Components Pack 1.0

========================= Memory info: ===================================

Percentage of memory in use: 74%
Total physical RAM: 1021.89 MB
Available physical RAM: 262.96 MB
Total Pagefile: 2460.43 MB
Available Pagefile: 1724.49 MB
Total Virtual: 2047.88 MB
Available Virtual: 1995.29 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:74.45 GB) (Free:30.87 GB) NTFS

========================= Users: ========================================

User accounts for \\IRIS-29EF8123AE

Administrator Greg McCullough Guest
HelpAssistant SUPPORT_388945a0

========================= Minidump Files ==================================

C:\WINDOWS\Minidump\Mini022711-01.dmp
C:\WINDOWS\Minidump\Mini040211-01.dmp
C:\WINDOWS\Minidump\Mini041411-01.dmp
C:\WINDOWS\Minidump\Mini042211-01.dmp
C:\WINDOWS\Minidump\Mini042211-02.dmp
C:\WINDOWS\Minidump\Mini051311-01.dmp
C:\WINDOWS\Minidump\Mini051911-01.dmp
C:\WINDOWS\Minidump\Mini061411-01.dmp
C:\WINDOWS\Minidump\Mini071010-01.dmp
C:\WINDOWS\Minidump\Mini080410-01.dmp
C:\WINDOWS\Minidump\Mini080411-01.dmp
C:\WINDOWS\Minidump\Mini081810-01.dmp
C:\WINDOWS\Minidump\Mini092211-01.dmp
C:\WINDOWS\Minidump\Mini092411-01.dmp
C:\WINDOWS\Minidump\Mini100911-01.dmp

**** End of log ****



The first MalwareBytes log is:
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7939

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

10/13/11 12:38:07 PM
mbam-log-2011-10-13 (12-38-07).txt

Scan type: Full scan (C:\|)
Objects scanned: 225283
Time elapsed: 41 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 5
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\documents and settings\greg mccullough\local settings\application data\securitywow64.dll (Trojan.SHarpro) -> Delete on reboot.
c:\documents and settings\greg mccullough\local settings\application data\Mozilla\mozillaupdate\mozillaupdt32.dll (Trojan.SHarpro.PGen) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{0FD34CDA-1A5D-4401-9591-970DA002A12e} (Trojan.SHarpro) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0FD34CDA-1A5D-4401-9591-970DA002A12E} (Trojan.SHarpro) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{0FD34CDA-1A5D-4401-9591-970DA002A12E} (Trojan.SHarpro) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{0FD34CDA-1A5D-4401-9591-970DA002A12E} (Trojan.SHarpro) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\.fsharproj (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Local Update (Trojan.SHarpro.PGen) -> Value: Local Update -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\greg mccullough\local settings\application data\securitywow64.dll (Trojan.SHarpro) -> Delete on reboot.
c:\documents and settings\greg mccullough\local settings\application data\Mozilla\mozillaupdate\mozillaupdt32.dll (Trojan.SHarpro.PGen) -> Delete on reboot.


The current Malware Bytes log is:

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7945

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

10/14/11 9:39:12 AM
mbam-log-2011-10-14 (09-39-12).txt

Scan type: Full scan (C:\|)
Objects scanned: 223861
Time elapsed: 33 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



The ESET list of found threats is:

C:\Documents and Settings\All Users\Application Data\DisplayManagerTray.dll a variant of Win32/Kryptik.TWK trojan cleaned by deleting (after the next restart) - quarantined
C:\Documents and Settings\Greg McCullough\Application Data\Mozilla\Firefox\Profiles\w9l7n9qt.default\extensions\{d7a4cd91-c231-47a9-b3f8-05c61a629ad2}\chrome.manifest Win32/TrojanDownloader.Tracur.F trojan cleaned by deleting - quarantined
C:\Documents and Settings\Greg McCullough\Local Settings\Application Data\Google\Chrome\User Data\Default\Default\nkfampjlljapijfenkpgohcmcnpcfkfl\contentscript.js Win32/TrojanDownloader.Tracur.F trojan cleaned by deleting - quarantined
C:\Documents and Settings\Greg McCullough\Local Settings\Temp\NOD45F8.tmp a variant of Win32/Kryptik.TWK trojan cleaned by deleting (after the next restart) - quarantined


Greg

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:07 AM

Posted 14 October 2011 - 03:45 PM

Hi, this was a good clean... Running better now?

Reboot the machine.

Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.



Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.



Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 gregmc76

gregmc76
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:01:07 AM

Posted 14 October 2011 - 05:48 PM

OK, uninstalled all the Java and installed the new one. Loaded the SuperAntiSpyware and ran it...I got a lot of Adware tracking cookies. Ran the Malwarebytes quick scan which found no malicious items.

I don't seem to be redirected any longer but when I reboot the computer I get a box that has RUNDLL at the top and this message:

Error loading c:\documents and settings\all users\application data\displaymanagertray.dll. The specified module could not be found."

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:07 AM

Posted 15 October 2011 - 05:45 PM

Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.
Credit to quietman7
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 gregmc76

gregmc76
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:01:07 AM

Posted 16 October 2011 - 11:31 AM

Worked perfectly, thanks very much for the help. You folks provide a really valuable service...

#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:07 AM

Posted 16 October 2011 - 03:03 PM

You're most welcone and your words are appteciated.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users