Posted 14 October 2011 - 09:07 AM
Hello, Friends! We have CA's Internet Security Suite on our desktop and laptop. We have had a nagging problem with our wireless printing. Simply put, my desktop works fine (WinXP Pro SP3) but my wife's laptop (Windows7) won't print wirelessly. We've determined that the CA suite is the culprit. And CA can't seem to get around it, they've tried. The CA Suite has been provided free thanks to our ISP, Time Warner Communications (RoadRunner). The CA suite sure does have a good antivirus and spamware capability, but it's a pain for Mom to have to hook up with a USB cable to print anything.
Our printer is a Kodak 9250 all-in-one. Before that, we had a Lexmark AIO and it behaved the same. I thought that perhaps the wireless protocol that Kodak used might be newer or more robust than the 3-year-old Lexmark. No dice.
So, we're going to bite the bullet and purchase a security suite that WILL work. I had Norton for years (before wireless printing) and wonder if anyone on the Forum has had any difficulty with wireless printing under Norton Internet Security?
Hope that someone might have good information for us. Thanks for your help!