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Computer Monitor Won't Come On


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#1 deb65

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Posted 26 January 2006 - 09:39 AM

My friend has a computer that was put together by another person. All of a sudden, the monitor either won't come on at all or it goes through a looped cycle of the start up screen, off, a couple of clicks, start up screen, etc. it won't let you go to any other screen as far as I can tell. At the same time that the screen is doing all this, the lights on the keyboard flash.

Any ideas out there???

The guy who built it won't answer the phone.

Oh and it seems to be getting power - the fan runs the entire time and a light flashes on the front.

Thanks!

Debbie

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#2 rigel

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Posted 26 January 2006 - 11:04 AM

Hi deb65,

Welcome to bleepingcomputer!

When your computer boots, do you hear any beeps - what your are listening for are beep codes that may follow a pattern - ex. long beep... long beep... short beep. Are you seeing anyerrors displayed during the time the display comes up. Also check the keyboard lights. It is normal for them to flash once when the keyboard intializes. Are they flashing in a pattern?

Last question... How old is the computer? If you will face an issue where you want work done under warranty, I wouldn't advise you opening the case... especially if the guy is going to be hard to deal with. He may try to refuse to do work becuase someone went inside.

If that won't be an issue, try reseating the memory and make sure everything is plugged in and snug. Be safe... unplug the computer first, and touch the bare case to make sure you discharge static before touching a component.

Let us know what you found...

Good luck,

rigel

Edited by rigel, 26 January 2006 - 11:05 AM.

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