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Win 7 Issues - Help


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2 replies to this topic

#1 orprepus

orprepus

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Posted 13 October 2011 - 07:19 PM

Hi

Have Win 7 running on sons computer he had installed an mmorpg and ran out of disk space. Uninstalled the game and now the system is all screwy. It is connect to comcast via router to modem, but icon in win 7 tool bar show it is not hooked up. Also system lost sound. Windows update shows updates but cannot install. Windows installer does not work. Tried to restore - but does not work. Seems like the registry got messed up, but not sure. Ran hijack and had an error about not locating hosts file. Here is the file

ogfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:18:47 PM, on 10/13/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.Exe
C:\Program Files\Windows Searchqu Toolbar\Datamngr\datamngrUI.exe
C:\Program Files\HP\HP Laser Gaming Mouse\gGMTSK.exe
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe
C:\Program Files\MagicTune Premium\GammaTray.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\explorer.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCHelper.exe
C:\PROGRA~1\Uniblue\POWERS~1\powersuite.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Administrator\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - (no file)
O3 - Toolbar: Facicons - {7124C800-B6B8-4A2E-BEC0-8B9ECCEA2149} - C:\Program Files\Facicons\tbcore3.dll
O3 - Toolbar: Searchqu Toolbar - {7FF99715-3016-4381-84CE-E4E4C9673020} - C:\PROGRA~1\WIA6EB~1\ToolBar\SEARCH~1.DLL
O3 - Toolbar: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files\Search Toolbar\SearchToolbar.dll
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MagicTuneEngine] C:\Program Files\MagicTune Premium\MagicTuneEngine.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~1\WIA6EB~1\Datamngr\DATAMN~1.EXE
O4 - HKLM\..\Run: [gGMTSK] C:\PROGRA~1\HP\HPLASE~1\gGMTSK.exe
O4 - HKLM\..\Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE -startup
O4 - HKCU\..\Run: [SpywareTerminatorUpdate] "C:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe"
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "C:\Program Files\CleanMyPC\Registry Cleaner\RCHelper.exe" /startup
O4 - HKCU\..\Run: [PowerSuite] "C:\PROGRA~1\Uniblue\POWERS~1\launcher.exe" delay 20000 -m
O4 - HKCU\..\Run: [RegistryBooster] "C:\Program Files\Uniblue\RegistryBooster\launcher.exe" delay 20000
O4 - HKCU\..\Run: [DriverScanner] "C:\Program Files\Uniblue\DriverScanner\launcher.exe" delay 20000
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User '?')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User '?')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User '?')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User '?')
O4 - HKUS\S-1-5-21-1573948576-621789231-1454629904-500\..\Run: [SpywareTerminatorUpdate] "C:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe" (User '?')
O4 - HKUS\S-1-5-21-1573948576-621789231-1454629904-500\..\Run: [DriverScanner] "C:\Program Files\Uniblue\DriverScanner\launcher.exe" delay 20000 (User '?')
O4 - HKUS\S-1-5-21-1573948576-621789231-1454629904-500\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe" (User '?')
O4 - S-1-5-21-1573948576-621789231-1454629904-500 Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe (User '?')
O4 - Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: GammaTray.lnk = ?
O20 - AppInit_DLLs: c:\progra~1\wia6eb~1\datamngr\datamngr.dll c:\progra~1\bandoo\bndhook.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe

--
End of file - 6512 bytes

Edited by Orange Blossom, 13 October 2011 - 08:58 PM.
Moved to log forum. ~ OB


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#2 nasdaq

nasdaq

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Posted 18 October 2011 - 10:10 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT....

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall


Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

===

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please post the logs and let me know what problem persists.

#3 nasdaq

nasdaq

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Posted 23 October 2011 - 09:44 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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