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Google redirects and incredibly slow browser performance


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6 replies to this topic

#1 Bazil Woodroffe

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Posted 13 October 2011 - 05:31 PM

Hello,

I run XP SP3 and IE8.

For some time now, my browser performance has been terrible. It starts slow and just gets worse and worse.

Now I am also getting random redirects when I click on Google search results. It doesn't happen every time, just some times. If I go back to Google and select a search result a second time it never happens.

I also run McAfee - which is always finding and fixing issues - but never actually fixing the problem.

I would be incredibly grateful for any assistance to fix this - as it's driving me nuts!

Many thanks.

Bazil

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#2 TheShooter93

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Posted 13 October 2011 - 06:15 PM

Do you have a Google account that you're logged into at the time of the searches?

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#3 Bazil Woodroffe

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Posted 14 October 2011 - 03:45 PM

Many thanks for the quick reply.

This could be the case occasionally, but not often, as 99% of the time I manage email (gmail)
through my Blackberry rather than through the PC.

Anyway - I just tested it and the redirect happens when I am definitely NOT logged-in to Google.

Bazil

#4 TheShooter93

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Posted 14 October 2011 - 05:34 PM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread HERE and include a link to this thread.

Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

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#5 Bazil Woodroffe

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Posted 20 October 2011 - 02:41 AM

Many thanks for your assistance - much appreciated.

I have created a new thread, as you instructed, in the "Virus, Trojan, Spyware, and Malware Removal Logs" forum.

Kind regards,

Bazil

#6 TheShooter93

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Posted 20 October 2011 - 08:19 AM

You're welcome. :)

Good luck. :thumbup2:

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#7 Orange Blossom

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Posted 20 October 2011 - 11:56 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic424268.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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