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BSOD After RAM install


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8 replies to this topic

#1 Multiverse Labyrinth

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Posted 13 October 2011 - 02:56 PM

I recently installed 16GB (4x4GB) of Corsair "VENGENCE" RAM. After this installation I've had programs randomly crash (Mostly Firefox) as well as random bluescreens.

Here's the bluescreens:
==================================================
Dump File : 101311-22526-01.dmp
Crash Time : 10/13/2011 3:38:07 PM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 00000000`00000020
Parameter 2 : fffff8a0`13857cf0
Parameter 3 : fffff8a0`13857f40
Parameter 4 : 00000000`05250404
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+1122
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101311-22526-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 291,032
==================================================

==================================================
Dump File : 101211-20482-01.dmp
Crash Time : 10/12/2011 9:42:18 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffff680`0000fe60
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`033e5217
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101211-20482-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 291,032
==================================================

I'm running Windows 7 Ultimate x64, I have a Gigabyte a58x-UD3R motherboard, an Intel i7 930, and a Nvidia GTX 570. I've reseated the RAM already so I don't think that's the problem.
I cannot use memtest yet (CDs on the way), but from what I've read it could also be driver errors?
I'm really just wondering what drivers would be able to cause this problem, and how I'd go about fixing it. That is until I get memtest on a disk.

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#2 scurvychef

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Posted 15 October 2011 - 09:34 AM

If you return your RAM specs back to the way they were before do you still get the same screen?

#3 Multiverse Labyrinth

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Posted 17 October 2011 - 07:53 PM

If you return your RAM specs back to the way they were before do you still get the same screen?


I haven't done that yet, but I just got through 4 passes of memtest and there were 0 errors, so I'm assuming that means a software problem..

#4 jhayz

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Posted 17 October 2011 - 08:48 PM

Try physically removing one or pair of RAMs to troubleshoot the problem.

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#5 Multiverse Labyrinth

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Posted 17 October 2011 - 09:29 PM

Try physically removing one or pair of RAMs to troubleshoot the problem.


I'm using my old RAM now and I haven't had a single problem, perhaps one of the new RAM sticks is faulty.
I'll test it later.

#6 jhayz

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Posted 17 October 2011 - 11:52 PM

16GB (4x4GB)

Make sure they are compatible RAM modules. Check the documentation for your mobo, your BIOS identifying the new modules once installed and install in pairs or single until you hit the bluescreen error.

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#7 Multiverse Labyrinth

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Posted 26 October 2011 - 07:10 PM

16GB (4x4GB)

Make sure they are compatible RAM modules. Check the documentation for your mobo, your BIOS identifying the new modules once installed and install in pairs or single until you hit the bluescreen error.


I looked up the motherboard specs and I found this:

6 x 1.5V DDR3 DIMM sockets supporting up to 24 GB of system memory(Note 1)
Dual/3 channel memory architecture
Support for DDR3 2200/1333/1066/800 MHz memory modules
Support for non-ECC memory modules
Support for Extreme Memory Profile (XMP) memory modules

(Go to GIGABYTE's website for the latest memory support list.)

(http://www.gigabyte.com/products/product-page.aspx?pid=3449#sp)

Here's the list of supported memory:
http://download.gigabyte.us/FileList/Memory/mb_memory_ga-x58a-ud3r_v2.0.pdf

Now it says there's no support for 1600MHz memory, but my old ram is 1600MHz, and there's not problems with that pair.


Here's the RAM specs:
http://www.corsair.com/vengeance-16gb-dual-channel-ddr3-memory-kit-cmz16gx3m4a1600c9.html

It says there that the SPD Speed is 1333Mhz while the tested speed is 1600Mhz. I'm not completely sure what that means but from what I understand it means that the RAM will run on 1333 for compatibility?

Anyways, thanks for the help and sorry for the delay in response.

Edited by Multiverse Labyrinth, 26 October 2011 - 07:12 PM.


#8 jhayz

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Posted 26 October 2011 - 08:45 PM

The dual/triple channel :huh: support is what I am looking for here usually slots are color coded and in pairs. The other thing is the system is being overclock.

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#9 Multiverse Labyrinth

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Posted 27 October 2011 - 07:01 PM

Posted Image
The slots are color coded, and in pairs. (bottom right)

The RAM is 2 sets of dual channel memory, and the MOBO supports up to 3 channel.

My system isn't being overclocked (to my knowledge), unless you're counting RAM frequency as being overclocked.




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