Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

"Windows Explorer has stopped working," courtesy of Vista 64.


  • Please log in to reply
8 replies to this topic

#1 LuperMattroid

LuperMattroid

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:10:49 AM

Posted 12 October 2011 - 07:49 PM

Hello, my name is Matt and this is a problem I've had for awhile. I have Windows Vista, 64-bit, and whenever I open a folder that has video files in it (.avi, for example, and I think those kinds are the key for some reason), a Windows Explorer error will come up and say that Windows Explorer has stopped working, and it's looking for a solution. Of course it never finds one.

I've tried fixing this problem myself in a few ways. I posted on Yahoo Answers, and the few replies I got told me to get Registry Cleaners, and I tried a handful of those, most of which required a paid version to clean much of anything, which I didn't buy, and none of which fixed the problem. I've tried Anti Malwarebytes and Windows Security Essentials scanners to maybe and hopefully find a virus that was causing the issue, but no such luck.

I can generally access the folders through other programs, though. If I wanted to send a friend a video or something, I could get into the folder via Yahoo browsing, or perhaps MSN, so I've been able to access most of my content through that for awhile, but you have no idea how frustrating this is when I'm trying to piece together some gameplay footage I've saved via fraps to make a YouTube video. And now I can't watch The Muppet Show, and it's really stressing me out.

Any help would be appreciated!

BC AdBot (Login to Remove)

 


#2 LuperMattroid

LuperMattroid
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:10:49 AM

Posted 17 October 2011 - 06:26 PM

Anyone?

#3 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,710 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:09:49 AM

Posted 17 October 2011 - 08:01 PM

Try to disable thumbnails: http://www.mydigitallife.info/how-to-turn-off-and-disable-thumbnail-preview-in-vista/

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#4 LuperMattroid

LuperMattroid
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:10:49 AM

Posted 19 October 2011 - 07:19 PM

That didn't work.

#5 a_cup

a_cup

  • Members
  • 172 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:11:49 AM

Posted 19 October 2011 - 08:26 PM

Hi LuperMattroid..

Check event viewer and see what source the error is giving..follow the guide at the following link on how to read the event viewer
http://www.bleepingcomputer.com/forums/topic40108.html

Quicktime has been noted to cause this error..



Post back let us know !

Pauline

#6 LuperMattroid

LuperMattroid
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:10:49 AM

Posted 22 January 2012 - 02:22 PM

Sorry it's been so long, I got busy and just got around the issue for awhile,but last night two shortcuts to videos got put on my desktop and I think almost wrecked my PC, so I really need this fixed. Is this what you're looking for?

Log Name: Application
Source: Application Error
Date: 1/22/2012 3:12:11 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Frank200XZVZ
Description:
Faulting application explorer.exe, version 6.0.6002.18005, time stamp 0x49e02a1e, faulting module kernel32.dll, version 6.0.6002.18449, time stamp 0x4da47b2f, exception code 0xc06d007e, fault offset 0x00000000000170cd, process id 0x1038, application start time 0x01ccd8e5ec0014a4.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-01-22T09:12:11.000Z" />
<EventRecordID>98696</EventRecordID>
<Channel>Application</Channel>
<Computer>Frank200XZVZ</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.0.6002.18005</Data>
<Data>49e02a1e</Data>
<Data>kernel32.dll</Data>
<Data>6.0.6002.18449</Data>
<Data>4da47b2f</Data>
<Data>c06d007e</Data>
<Data>00000000000170cd</Data>
<Data>1038</Data>
<Data>01ccd8e5ec0014a4</Data>
</EventData>
</Event>

#7 a_cup

a_cup

  • Members
  • 172 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:11:49 AM

Posted 22 January 2012 - 05:25 PM

Hi LuperMattroid,

What program are you using to open videos..? Disable Quick time and see if you still have the problem..If the problem is solved looked for updates to quicktime or uninstall if not used. You will also want to check for updated video drivers. Go to the manufacturers website to update.



Pauline

#8 LuperMattroid

LuperMattroid
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:10:49 AM

Posted 22 January 2012 - 10:58 PM

When I can open videos I've used VLC Player, Divx, or WMP to open them. I just uninstalled Quicktime completely and the issue is still occurring.

#9 a_cup

a_cup

  • Members
  • 172 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:11:49 AM

Posted 23 January 2012 - 02:10 AM

Try the Microsoft Fixit Playing video files crashes or freezes Internet Explorer or Windows and see if it solves the problem.

Which player is set as default?

One of the files may be corrupt. You may have to check each file to find the culprit..Remove the files out of the folder, one at a time until you find the one that may be causing the crash.


Pauline




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users