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Computer shutting down randomly


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#1 rottielove2

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Posted 12 October 2011 - 03:40 PM

My computer has been shutting down randomly at least 4x a day for about 2 weeks. Any advice?

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#2 Allan

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Posted 12 October 2011 - 03:53 PM

1) Open up the case and blow out the dust using compressed air. If that's not the cause,

2) It could be the power supply

3) It could be ram - To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

4) Or it could be something else.

#3 Gyroc

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Posted 12 October 2011 - 04:49 PM

right click on my computer and choose properties and then click advanced system settings if its windows vista or 7 and under the advanced tab (should open by default) there is a startup and recovery option click on settings located on the right hand side and uncheck "automatically restart" the next time it has the error it should give you a blue screen of death that will list an error code such as 0x000000008e these letters and numbers can be represented as 0x08e to make it shorter which can help to figure out whats not working properly. The problem with that is if your not near your computer when this happens and its an overheating issue it will leave your computer on and running.

#4 Allan

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Posted 12 October 2011 - 04:53 PM

right click on my computer and choose properties and then click advanced system settings if its windows vista or 7 and under the advanced tab (should open by default) there is a startup and recovery option click on settings located on the right hand side and uncheck "automatically restart" the next time it has the error it should give you a blue screen of death that will list an error code such as 0x000000008e these letters and numbers can be represented as 0x08e to make it shorter which can help to figure out whats not working properly. The problem with that is if your not near your computer when this happens and its an overheating issue it will leave your computer on and running.

The system isn't restarting - it's shutting down.

#5 Gyroc

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Posted 12 October 2011 - 04:57 PM


right click on my computer and choose properties and then click advanced system settings if its windows vista or 7 and under the advanced tab (should open by default) there is a startup and recovery option click on settings located on the right hand side and uncheck "automatically restart" the next time it has the error it should give you a blue screen of death that will list an error code such as 0x000000008e these letters and numbers can be represented as 0x08e to make it shorter which can help to figure out whats not working properly. The problem with that is if your not near your computer when this happens and its an overheating issue it will leave your computer on and running.

The system isn't restarting - it's shutting down.

It says restart but im pretty sure it shuts down your pc im not 100% on that I just figured a BSOD error could help pinpoint whats going on. Also im a new member to this forum with a problem myself I just figured I could chime in what I do know I will leave it to the pros though sorry :(

#6 Allan

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Posted 12 October 2011 - 05:11 PM

It doesn't say restart, it says "shuts down". That would not generate a BSOD. But that's okay, thanks for trying to help.




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