Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

brower is redirecting me - program not working


  • This topic is locked This topic is locked
6 replies to this topic

#1 davisfoos

davisfoos

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:06:50 AM

Posted 12 October 2011 - 11:03 AM

Can someone help me out with some issues im having? I have ran malware bytes several times and its still not working. Firefox is redirecting me to websites i don't want to go to. and i use a program for my stamps that now won't open. I have re-installed it several times. I'm ready to run some scans and post some logs if someone can help me out.

Thanks!

BC AdBot (Login to Remove)

 


#2 davisfoos

davisfoos
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:06:50 AM

Posted 12 October 2011 - 11:10 AM

I should also let you know that google mainpage will also take me to google UK and http://www.google.lt/ If i keep refreshing my browser it will alternate between the US and these other countries. I have made sure my google settings are correct, and my IP is not changing for some reason.

#3 davisfoos

davisfoos
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:06:50 AM

Posted 12 October 2011 - 11:19 AM

Im sorry I didn't read the instructions before posting. You guys have helped me in the past, last time someone told me what programs to download. I don't think there was a guide then. I'm going to follow these instructions and post my results.

Thanks!

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,534 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:50 AM

Posted 12 October 2011 - 12:00 PM

Hello, the biggest problem is all the posts to yourself. It makes it appear you are getting help as there are replies in that column..

Lets do these and review the logs.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Please follow our Removal Guide here How to remove Google Redirects. You will move to the Automated Removal Instructions

If it finds something make sure Cure is selected
Next click Continue then Reboot now
A log file should be created on your C: drive named "TDSSKiller.txt" please copy and paste the contents in your next reply.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 davisfoos

davisfoos
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:06:50 AM

Posted 12 October 2011 - 05:48 PM

There is no option for me to attach my logs. I'm looking all over.

#6 davisfoos

davisfoos
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:06:50 AM

Posted 12 October 2011 - 06:01 PM

I had to move my thread...

Please go here http://www.bleepingcomputer.com/forums/topic423243.html

new thread

#7 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,534 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:50 AM

Posted 12 October 2011 - 08:30 PM

You cannot attach here or post DDS logs here.

Now that your log is properly posted here http://www.bleepingcomputer.com/forums/topic423243.html
, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users