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antivirus shows one registry entry as 'hidden'.. how to fix?


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#1 thedarkness

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Posted 12 October 2011 - 08:05 AM

Am I infected? I have been using comodo firewall together with trend micro, spywareblaster, malwarebytes and avira. After a major scan, I am told with the last two programs that although no malware was found, one single hidden object in the registry was:-

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DbgagD\1

I have been told that its possibly an infection, yet everything is running as normal, and both IE and Firefox are working. The reason I thought I should post is because this entry cannot even be viewed. When I highlight value set to "1" I am told 'an error is preventing this key in being opened: the system cannot find the file specified', so nothing can be edited. Changing the registry rights for Dbgag for admin makes no difference. Could the registry simply be corrupt? I have googled DbgagD up, it is common on some recent pcs who also think they are also infected (many from this website), but this entry does not seem to be linked as a the sole cause. Could it be the result of a recent poor ms update thats having issues? I have also tried a system recovery with my Vista disc, but I get a blue screen-so I have no option but to load back up as normal. I have noticed that blue screens on recovery may not always be likely the result of an infected system, but its still not a good sign, related to the above or not. Perhaps only microsoft can tell me if this DbgagD registry entry is needed, corrupt or infected 100%, and what can cause the system not being able to find it-but any help would be great. Thanks.

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#2 Broni

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Posted 12 October 2011 - 08:29 PM

It does look suspicious.

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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