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JLF5 - Introduction

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#1 jlf5


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Posted 11 October 2011 - 10:48 PM

Hi, I'm new to the site and hoping to get some help with my son's laptop. He is running Windows 7 64-bit and came to me tonight with possible malware / virus issues. Key words he used is that google redirects him to ads (which I've researched and found that can happen) and I've also experienced "page not found" when I know that the laptop is connected to the internet (hardwired instead of relying on the wireless) but currently stuck in an automatic windows update so I have to wait to explore further. I'm hoping to solve this problem on my own with your help. Currently I'm learning about "hijack this log" and hope to soon post it in the proper forum. JLF5

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#2 Budapest


    Bleepin' Cynic

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Posted 15 October 2011 - 03:59 PM

Hello and :welcome: to Bleeping Computer.

Be sure to check out the New User Orientation and the excellent Tutorials.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 jgweed


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Posted 16 October 2011 - 09:15 AM

Browser redirects are often a sign of infections. Please read the following topic before posting a log:

Once the computer is clean, if there are other problems, our Members will be happy to help you.

Welcome to BC!
Whereof one cannot speak, thereof one should be silent.

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