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Not Really Sure What... Computer Is Bogged Down And Non Functional


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#1 subhelix

subhelix

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Posted 25 January 2006 - 10:09 PM

Yes, I have a computer that is just very slow, and at times it will not even open applications. I can not get on the internet with it to be able to download anti-virus programs and scan the system and try to fix it. I did get Hijackthis with another computer and was able to get it on that one. I don't even know if there is a real infection messing things up. I am kind of thinking there has got to be. Cause every time I reboot the computer... which has to be a lot... it says that the anti-virus on there has detected the trojan of DcomRpc.gen Yes, it comes up with an anti-virus thing, but this anti-vius does nothing... it says it has deleted the trojan, but it says it is there and removed every time the system starts up. I don't know if a hijackthis log will help out or not, but I have one below I was helped with Cool Web Search with this and hope it can help with my other computer.

Logfile of HijackThis v1.99.1
Scan saved at 9:48:42 PM, on 1/25/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\SndMon32.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\EarthLink 5.0\ConMgr.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\wudmate.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\svsipconfig.exe
C:\WINDOWS\System32\crmsn.exe
C:\Program Files\Common Files\Real\Update_OB\realevent.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\Ikjnijnl.exe
C:\WINDOWS\System32\HPHipm11.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Microsoft Office\Office10\OSA.EXE
C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
C:\WINDOWS\System32\wuauclt.exe
F:\media\Operations Management.exe
C:\Program Files\Microsoft Office\Office10\EXCEL.EXE
C:\Documents and Settings\Owner\My Documents\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.earthlink.net/partner/more/msie...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie...ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.earthlink.net/partner/more/msie...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us7.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [AutoTBar] C:\hp\bin\autotbar.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\ConMgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Microsoft Update] wudmate.exe
O4 - HKLM\..\Run: [8F403E97] C:\WINDOWS\System32\mwcvcllbcp.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [System Update] C:\WINDOWS\System32\moasjnj.exe
O4 - HKLM\..\Run: [Microsoft Update Clinic] svsipconfig.exe
O4 - HKLM\..\Run: [Cryptographic Service] C:\WINDOWS\System32\nzjfdqm.exe
O4 - HKLM\..\Run: [Microsoft Update Machine] wuamgrd.exe
O4 - HKLM\..\Run: [Text Editor] crmsn.exe
O4 - HKLM\..\Run: [Messanger] trillian.exe
O4 - HKLM\..\Run: [Windows Sound Manager] SndMon32.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wudmate.exe
O4 - HKLM\..\RunServices: [4682B322] C:\WINDOWS\System32\mwcvcllbcp.exe
O4 - HKLM\..\RunServices: [Microsoft Update Clinic] svsipconfig.exe
O4 - HKLM\..\RunServices: [Microsoft Update Machine] wuamgrd.exe
O4 - HKLM\..\RunServices: [Text Editor] crmsn.exe
O4 - HKLM\..\RunServices: [Windows Sound Manager] SndMon32.exe
O4 - HKLM\..\RunServices: [Messanger] trillian.exe
O4 - HKLM\..\RunOnce: [Windows Sound Manager] SndMon32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Update] wudmate.exe
O4 - HKCU\..\Run: [Microsoft Update Machine] wuamgrd.exe
O4 - HKCU\..\Run: [Text Editor] crmsn.exe
O4 - HKCU\..\Run: [Windows Sound Manager] SndMon32.exe
O4 - HKCU\..\Run: [Messanger] trillian.exe
O4 - HKCU\..\RunOnce: [Windows Sound Manager] SndMon32.exe
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm


Thanks for any help that you can give.
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4F5E4276-C120-11D6-A1FD-00508B9D48EA} (dldisplay Class) - http://www.gamehouse.com/ghdlctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/14b6b0f1a3e1d5078c18/...ip/RdxIE601.cab
O16 - DPF: {72944257-0AE0-44FD-8A51-AA21853092C8} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: Web Event Logger - {79FEACFF-FFCE-815E-A900-316290B5B738} - C:\WINDOWS\System32\Jobnec32.dll
O23 - Service: Hardware Clock Driver (hwclock) - Unknown owner - C:\WINDOWS\System32\hwclock.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe

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#2 Daemon

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Posted 26 January 2006 - 02:51 AM

Click here to download ewido security suite - it is a trial version of the program.
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
  • Click on scanner
  • Click on Complete System Scan and the scan will begin (do not open any folders or open the windows control panel while the scan is in progress).
  • While the scan is in progress you will be prompted to clean files, click OK
  • When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop.
Now close ewido.


Click here to download Ad-Aware SE 1.06 and install' if you haven't already got it. Launch Ad-aware and click on "check for updates now" to make sure you have the latest reference file.
  • Click "Start"
  • Select "Perform Full System scan"
  • Click "Next" to start the scan.
When the scan is finished, the screen will tell you if anything has been found.
  • Click "Next". The bad files will be listed.
  • Right click the pane and click "Select all objects" - this will put a check mark in the box at the side.
  • Click "Next" again
  • Click "OK" at the prompt "# objects will be removed. Continue?".
Exit the program.

Reboot back into Normal Mode and click here to run ActiveScan.
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Paste the contents of the Panda scan report, along with a new HijackThis Log and the Ewido Log in your next reply.
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#3 Daemon

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Posted 03 February 2006 - 01:32 AM

Due to inactivity this topic will be closed.

If you need this topic reopened, please email the moderating team - be sure to include the address of the thread and the name you posted under.
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