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Internet Explorer opens on its own to a survey site "Empowering Your Opinions"


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2 replies to this topic

#1 elybeit09

elybeit09

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  • Local time:10:42 PM

Posted 11 October 2011 - 07:17 PM

Was told to post here for help from topic http://www.bleepingcomputer.com/forums/topic422932.html.

I was browsing in firefox and chrome and out of nowhere IE opens, the window wouldnt pop up in my face but it would close
before I could get to the windows, so I checked the history and got this link hxxp://amch.questionmarket.com/adscgen/invite.php?survey

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Elyse at 19:09:32 on 2011-10-11
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1916.653 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.5.60\ccSvcHst.exe
c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exe
C:\windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.5.60\ccSvcHst.exe
C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
C:\windows\system32\SearchIndexer.exe
C:\windows\System32\rundll32.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files (x86)\SFT\GuardedID\GIDD.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\SFT\GuardedID\x64\GIDD.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.5.60\SymcPCCULaunchSvc.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\windows\system32\svchost.exe -k SDRSVC
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\windows\system32\DllHost.exe
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\cvh.exe
Q:\140066.enu\Office14\WINWORDC.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Q:\140066.enu\Office14\WINWORDC.EXE
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\windows\splwow64.exe
Q:\140066.enu\Office14\OffSpon.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\taskeng.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\taskeng.exe
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe
C:\windows\SysWOW64\cmd.exe
C:\windows\system32\conhost.exe
C:\windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://start.toshiba.com/g/
uDefault_Page_URL = hxxp://start.toshiba.com/g/
uInternet Settings,ProxyOverride = <local>;*.local
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\IPS\IPSBHO.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Constant Guard Protection Suite (COM): {b84cdbe7-1b46-494b-a188-01d4c52deb61} - C:\Program Files (x86)\Constant Guard Protection Suite\NativeBHO.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
mRun: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED
mRun: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [GIDDesktop] C:\Program Files (x86)\SFT\GuardedID\gidd.exe /s
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=SUFaUDItUko3UFItN0dOTVUtQUJMRTYtVFBRQ0ktNg"&"inst=NzYtOTQxMjkxMDgwLVNUMTJGT0krMS1ERFQrMC1TVDEyQVBQKzEtRVVMQSsx"&"prod=94"&"ver=2012.0.1831"&"mid=86ef1b55244c47d1826d147051f085d3-6e22f5d63c56d589da72ca653a04c7ccfd2dbc31
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CONSTA~1.LNK - C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
TCP: DhcpNameServer = 75.75.76.76 75.75.75.75
TCP: Interfaces\{B0CF229C-158A-4044-BCC7-4433A16FF421} : DhcpNameServer = 75.75.76.76 75.75.75.75
TCP: Interfaces\{B0CF229C-158A-4044-BCC7-4433A16FF421}\75169707F62747F5143636563737 : DhcpNameServer = 192.168.5.1 64.134.255.2 64.134.255.10
TCP: Interfaces\{B0CF229C-158A-4044-BCC7-4433A16FF421}\863636 : DhcpNameServer = 10.3.2.4 198.64.7.3
TCP: Interfaces\{B0CF229C-158A-4044-BCC7-4433A16FF421}\C696E6B6379737 : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{B0CF229C-158A-4044-BCC7-4433A16FF421}\E4544574541425 : DhcpNameServer = 192.168.15.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
mASetup: {9191979D-821C-4EA8-B021-2DA1D859A7C5}-3Reg - C:\Program Files (x86)\SFT\GuardedID\gidi.exe /v
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\IPS\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Constant Guard Protection Suite (COM): {B84CDBE7-1B46-494B-A188-01D4C52DEB61} - C:\Program Files (x86)\Constant Guard Protection Suite\NativeBHO.dll
BHO-X64: Constant Guard Protection Suite (COM) - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll
mRun-x64: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun-x64: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED
mRun-x64: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [GIDDesktop] C:\Program Files (x86)\SFT\GuardedID\gidd.exe /s
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRunOnce-x64: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=SUFaUDItUko3UFItN0dOTVUtQUJMRTYtVFBRQ0ktNg"&"inst=NzYtOTQxMjkxMDgwLVNUMTJGT0krMS1ERFQrMC1TVDEyQVBQKzEtRVVMQSsx"&"prod=94"&"ver=2012.0.1831"&"mid=86ef1b55244c47d1826d147051f085d3-6e22f5d63c56d589da72ca653a04c7ccfd2dbc31
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Elyse\AppData\Roaming\Mozilla\Firefox\Profiles\4h79tzjr.default\
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS --> C:\windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS --> C:\windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20110929.001\BHDrvx64.sys [2011-9-29 1152632]
R1 GIDv2;GIDv2;C:\windows\system32\drivers\GIDv2.sys --> C:\windows\system32\drivers\GIDv2.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20111010.030\IDSviA64.sys [2011-10-10 488568]
R1 MpFilter;Microsoft Malware Protection Driver;C:\windows\system32\DRIVERS\MpFilter.sys --> C:\windows\system32\DRIVERS\MpFilter.sys [?]
R1 SymIRON;Symantec Iron Driver;C:\windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS --> C:\windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS --> C:\windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
R2 IDVaultSvc;CGPS Service;C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe [2011-9-19 62536]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-10-11 366152]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\ccsvchst.exe [2011-8-28 130008]
R2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.5.60\SymcPCCULaunchSvc.exe [2011-3-21 123320]
R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.5.60\ccSvcHst.exe [2011-3-21 126392]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-9-14 508264]
R2 TeamViewer6;TeamViewer 6;C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exe [2011-7-31 2337144]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-10-8 136824]
R3 FwLnk;FwLnk Driver;C:\windows\system32\DRIVERS\FwLnk.sys --> C:\windows\system32\DRIVERS\FwLnk.sys [?]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\system32\DRIVERS\L1C62x64.sys --> C:\windows\system32\DRIVERS\L1C62x64.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\windows\system32\drivers\mbam.sys --> C:\windows\system32\drivers\mbam.sys [?]
R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\windows\system32\DRIVERS\MpNWMon.sys --> C:\windows\system32\DRIVERS\MpNWMon.sys [?]
R3 NisDrv;Microsoft Network Inspection System;C:\windows\system32\DRIVERS\NisDrvWFP.sys --> C:\windows\system32\DRIVERS\NisDrvWFP.sys [?]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-4-27 288272]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]
R3 Sftfs;Sftfs;C:\windows\system32\DRIVERS\Sftfslh.sys --> C:\windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\windows\system32\DRIVERS\Sftplaylh.sys --> C:\windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\windows\system32\DRIVERS\Sftredirlh.sys --> C:\windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\windows\system32\DRIVERS\Sftvollh.sys --> C:\windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-9-14 219496]
R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-3-21 51512]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-15 136176]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-15 136176]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2011-10-11 20:02:48 69000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{64E90138-9091-4F8F-A571-009FBB820F14}\offreg.dll
2011-10-11 20:02:44 9049936 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{64E90138-9091-4F8F-A571-009FBB820F14}\mpengine.dll
2011-10-11 19:24:22 -------- d-----w- C:\Users\Elyse\AppData\Roaming\Malwarebytes
2011-10-11 19:24:10 -------- d-----w- C:\ProgramData\Malwarebytes
2011-10-11 19:24:06 25416 ----a-w- C:\windows\System32\drivers\mbam.sys
2011-10-11 19:24:06 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-10-11 08:37:25 917840 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3BCAB615-23CD-4E76-A203-CB3EAC810225}\gapaengine.dll
2011-10-11 08:31:56 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2011-10-11 08:31:25 -------- d-----w- C:\Program Files\Microsoft Security Client
2011-10-10 09:16:10 -------- d-----w- C:\ProgramData\Protexis
2011-10-10 08:55:02 -------- d-----w- C:\Users\Elyse\AppData\Local\Corel PaintShop Pro
2011-10-10 08:54:04 -------- d-----w- C:\ProgramData\Corel
2011-10-10 08:54:04 -------- d-----w- C:\Program Files (x86)\Common Files\Protexis
2011-10-09 20:16:27 8862544 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2011-10-09 20:16:23 9049936 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{7755EB4F-5961-44D1-9108-A058FE0C9B6D}\mpengine.dll
2011-10-09 07:05:38 -------- d-----w- C:\Users\Elyse\AppData\Roaming\AVG
2011-10-09 05:18:08 -------- d-----w- C:\Program Files (x86)\AVG
2011-10-09 05:12:45 -------- d--h--w- C:\ProgramData\Common Files
2011-10-09 05:12:17 -------- d-----w- C:\ProgramData\MFAData
2011-10-09 04:04:38 -------- d-----w- C:\Users\Elyse\AppData\Local\{0DE44341-ADA0-4B76-8AE5-B12616AA4BA8}
2011-10-07 18:27:12 8007680 ----a-w- C:\Program Files (x86)\Mozilla Firefox\Microsoft.mshtml.dll
2011-10-07 18:27:11 91720 ----a-w- C:\Program Files (x86)\Mozilla Firefox\IdVaultCore.XmlSerializers.dll
2011-10-07 18:27:11 1615432 ----a-w- C:\Program Files (x86)\Mozilla Firefox\IdVaultCore.dll
2011-10-07 18:27:11 134728 ----a-w- C:\Program Files (x86)\Mozilla Firefox\CommonDotNET.dll
2011-10-04 04:26:23 -------- d-----w- C:\Users\Elyse\AppData\Local\ElevatedDiagnostics
2011-09-27 18:11:35 -------- d-----w- C:\ProgramData\SecTaskMan
2011-09-24 23:41:19 -------- d-----w- C:\Users\Elyse\AppData\Local\Symantec
2011-09-23 04:38:46 -------- d-----w- C:\Program Files (x86)\Lame For Audacity
.
==================== Find3M ====================
.
2011-10-04 08:21:43 472808 ----a-w- C:\windows\SysWow64\deployJava1.dll
2011-10-01 09:58:26 404640 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-08-29 00:56:35 174200 ----a-w- C:\windows\System32\drivers\SYMEVENT64x86.SYS
2011-08-01 09:06:29 152576 ----a-w- C:\windows\SysWow64\msclmd.dll
2011-08-01 09:06:27 175616 ----a-w- C:\windows\System32\msclmd.dll
2011-07-22 05:42:23 2303488 ----a-w- C:\windows\System32\jscript9.dll
2011-07-22 05:36:16 1389056 ----a-w- C:\windows\System32\wininet.dll
2011-07-22 05:32:40 2382848 ----a-w- C:\windows\System32\mshtml.tlb
2011-07-22 02:54:43 1797632 ----a-w- C:\windows\SysWow64\jscript9.dll
2011-07-22 02:48:26 1126912 ----a-w- C:\windows\SysWow64\wininet.dll
2011-07-22 02:44:36 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
2011-07-16 05:41:50 362496 ----a-w- C:\windows\System32\wow64win.dll
2011-07-16 05:41:49 243200 ----a-w- C:\windows\System32\wow64.dll
2011-07-16 05:41:49 13312 ----a-w- C:\windows\System32\wow64cpu.dll
2011-07-16 05:39:10 16384 ----a-w- C:\windows\System32\ntvdm64.dll
2011-07-16 05:37:12 421888 ----a-w- C:\windows\System32\KernelBase.dll
2011-07-16 04:29:19 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll
2011-07-16 04:26:00 44032 ----a-w- C:\windows\apppatch\acwow64.dll
2011-07-16 04:25:37 25600 ----a-w- C:\windows\SysWow64\setup16.exe
2011-07-16 04:24:23 5120 ----a-w- C:\windows\SysWow64\wow32.dll
2011-07-16 04:24:22 272384 ----a-w- C:\windows\SysWow64\KernelBase.dll
2011-07-16 02:21:44 7680 ----a-w- C:\windows\SysWow64\instnm.exe
2011-07-16 02:21:41 2048 ----a-w- C:\windows\SysWow64\user.exe
2011-07-16 02:17:19 6144 ---ha-w- C:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:17:19 4608 ---ha-w- C:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:17:19 3584 ---ha-w- C:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:17:19 3072 ---ha-w- C:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
.
============= FINISH: 19:10:47.24 ===============

Edited by Orange Blossom, 13 October 2011 - 01:18 PM.
Deactivated links. ~ OB


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#2 Elise

Elise

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Posted 16 October 2011 - 06:28 AM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Elise

Elise

    Bleepin' Blonde


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Posted 23 October 2011 - 03:23 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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