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Red Screen

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#1 charliewax


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Posted 11 October 2011 - 06:29 PM

I am using Windows XP service pack 3 with a Dell Dimension 9100. When I am on Yahoo mail and try to drag an email to a folder my screen turns totally red. As soon as I release the mouse it returns to normal. I believe this started when I went to the newest Yahoo mail version earlier this year. I run Spybot, Norton Internet Security and Super AntiSpyware scans but nothing comes up that would be a cause of this. Any suggestions?

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#2 Animal


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Posted 11 October 2011 - 06:53 PM

Have heard that clearing Yahoo cookies and cache resolves the issue. Have not experienced the symptom to know if that is fact or not.

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#3 noknojon


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Posted 11 October 2011 - 07:42 PM

When I am on Yahoo mail and try to drag an email to a folder my screen turns totally red.

Hi Charlie -
I have just attempted this with my Yahoo email (also XP SP3 but not Dell) and I am not sure of the exact problem.
I have about 320 emails in mine. On the left side of Yahoo email under the Trash bin is a section for Folders.
I have created 2 folders. One I called Email and the other is called Documents. I then moved 1 email into each of these without problems.
My Yahoo is also the latest version, even though I preferred the early version it seemed to auto update one day.

Not sure on Animals post exactly, but I do use ATF cleaner daily and TFC cleaner weekly to delete temp files etc, including Cookies.
Hope this helps -

Regards -
EDIT - I just repeated this and there was no problem dragging an email there.
Is this the same setup that you have ?

Edited by noknojon, 11 October 2011 - 07:46 PM.

#4 charliewax

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Posted 12 October 2011 - 10:59 AM

Hi, Yes I do have a long list of folders on the left side in mail. This is where I always used to drag any emails I wanted to save there. Since this Red screen I am relegated to just clicking on the "move selected emails to folder" drop down. It's not the end of the world just annoying and it seems from what I have learned, no one else has this problem. I will try Animal's suggestion but I'm now believing it's my computer only. Just don't know what I could have done to cause this. Some one had suggested that the video card could be compromised so I updated the driver to my video card but nothing. I'm not going to buy a new card just for that though.
This is really bizarre.

Thanks for your reply.

Thanks Animal, I will try that.

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