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Win 7 locks on shut down


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#1 spiraling

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Posted 11 October 2011 - 02:03 AM

Looks like something is holding it up, I reinstalled the drivers but I think it might be a software issue where a program is not exiting properly and holding the system down.

Every once in a while the system will shut down but most of the time it hangs on shut down, times out and errors out.

Any ideas?

I heard there is software that can measure and request shutdown on some apps but have no idea what it is called?

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#2 Allan

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Posted 11 October 2011 - 06:43 AM

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.
After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml) to enable, disable, or otherwise manage startup programs.




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