Posted 10 October 2011 - 02:20 PM
I was rootkitted yesterday and had help from online microsoft support that got me through. He used TDSSKiller, Housecall, AutoRuns, MS Fix-It(2 versions). I still have a couple of questions.
1. I removed my external hard drive while the technician removed the rootkit. Can I reattach it to the computer now or is there infected
files on it?
2. I cannot find any information on what I had. Only some screens from Housecall and Microsoft Security Essentials that said I had:
Win32.sirefef.j and Win32.Patchload.O. so what is it?
3. I have Spybot S&D, Microsoft Security Essentials and Clamwin AV but these did not stop the rootkit, so what do I need to do to prevent future rootkit.
Hope someone can answer these questions for me.