Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Cannot Access Web Sites using any Browser

  • This topic is locked This topic is locked
2 replies to this topic

#1 JimDaniels


  • Members
  • 17 posts
  • Local time:08:09 PM

Posted 10 October 2011 - 12:55 PM

I am unable to access web pages using any type of browser; however, I can access my AIM chat application, and I can ping Internet websites like yahoo.com and my local router from a command prompt, but I cannot access the router's management gui through a brower. However, I am able to access web pages while in Safe Mode, which leads me to believe it's a possible infection.

I have a Windows XP system SP3, and have run a repair which pushed me back to IE6, but still have the same problem. I have also run SuperAntiSpyware and MalwareBytes scans as well as things like Winsock fixes and CompleteInternetRepair utilities, but still no luck.

Another tech has suggested that it is some new virus and that I should run ComboFix. So I'm coming here first before I run ComboFix for additional advice.

Thanks in advance for any assistance you can provide.


BC AdBot (Login to Remove)


#2 Computer wiz45

Computer wiz45

  • Members
  • 40 posts
  • Local time:08:09 PM

Posted 10 October 2011 - 02:20 PM

I think you need help form out Malware Removal Team. Follow the guide here http://www.bleepingcomputer.com/forums/topic34773.html If HelpBot replies please follow those steps.

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator

  • Moderator
  • 37,012 posts
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:09:09 PM

Posted 13 October 2011 - 01:28 PM


Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic422948.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users