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Can Only Boot Into Safe Mode Desperate For Help


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3 replies to this topic

#1 supertropper105

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Posted 25 January 2006 - 03:27 PM

my newphew has screwed up his laptop, and will not be honest what he has been up to
the laptop just runs the windows logon (blue squares runing across and never goes beyond) I can get into safe mode, but the computer runs so slow. i tried adware from lava soft. that stops responding half way through after it has found several errors and i have to cancel the process, spybot worked but made no difference. i used highjackthis and got rid of some stuff, but still no chance in the boot up. i have even made a new account profile logon and deleted the old still no go i am running windows xp home, done a virus scan also which showed nothing. i have run out of ideas and do not want to reformat has anyone got any more ideas please

thank

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#2 Uraiser

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Posted 25 January 2006 - 07:18 PM

Its not advisable to use HJT unless you KNOW what you're doing. Im not doubting you here, i just dont know if you do or not.


If you think you may be infected, please submit a hijackthis log to the forum below.

HJT forum

Follow these instructions on how to submit a log.

Submitting a hijackthis log

You can also install one or all of these programs, update them, but run them separately


Counterspy, Trendmicro Anti Spyware free trial , Ad-aware ,
Spybot- S&D ---> (Spybot tutorial) ,
Torjan Hunter



If your using Win2K/XP run adaware/spybot from "safe mode with command prompt"

If you know how to use the command prompt do this:

At the C:\ prompt type the following:-



cd\
C:\progra~1\spybot~1\spybotsd.exe /autocheck /autofix
cd\
C:\progra~1\lavasoft\ad-awa~1\ad-aware.exe

Once these are done, reboot in normal mode.



If you want to run a last resort virus scan, Try TrendMicro House call. Dont use this as a primary Anti virus program, and this should only be used as a last resort.

If you're looking for a First rate AVP, i wouldnt recommend Norton Anti Virus. As most Virii writers these days tend to target Norton, thus depleting the purpose. I would use AVG Anti Virus. Its a free virus scanner, and very accurate.


P.S. Trying using safe mode with networking to connect to the internet so you can use these programs.

#3 ZENER

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Posted 25 January 2006 - 08:28 PM

Are you able to go into SAFE mode and do a restoration? :thumbsup:
The Uprise of a new Technology is the contributing factor to the failure of many human brains.
In short ==== We are too reliant on Technology.

#4 Rimmer

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Posted 26 January 2006 - 12:57 AM

Booting in Safe Mode (tap F8 key while booting then pick Safe Mode from the menu) and using System Restore to go back to a time before the problem would be the easiest option but if you have a malware problem then it won't be got rid of that way.
I agree with Uraiser's advice about installing anti-spyware and running online scans but I'd recommend you start with Ewido -

Ewido Anti-Malware complements anti-virus software by specializing in detecting Trojans, Dialers and Spyware and lots of other stuff. It is free for private use.
Download it from here: Ewido download
When installing it untick 'Install Background Guard' and 'Install Scan via Context Menu'.

If you are not able to get internet access on that system you can update Ewido manually by transferring files downloaded to another PC -
Manual update of Ewido:
http://www.ewido.net/en/download/updates/
Signatures from the last 2-3 days ~200KB download.
Full signature database ~4.5MB download.

If you can get the PC on the internet here are links to scanner sites:
Free online anti-trojan scans:

Online trojan scanner: http://www.windowsecurity.com/trojanscan/

Free online Anti-Virus scans:
They do take some time to load and run and in some cases you can only use Internet Explorer, with ActiveX enabled, to access them but they are an excellent support for your existing anti-virus program.

Panda Activescan online - http://www.pandasoftware.com/products/activescan.htm
Internet Explorer only. Requires email address. Requires Active-X components to be installed. Approx 12MB download.

BitDefender online scan - http://www.bitdefender.com/scan8/ie.html
Internet Explorer only. Must agree to a EULA. Requires Active-X control "Bitdefender OnlineScanner v8". Some of the options are not clearly explained.

McAfee online scan - http://www.pcpitstop.com/freescan/

eTrust Antivirus - http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Requires "CA Web Scan Control" Active-X component installed.The "eTrust Antivrus Web Scanner" loads signatures, end of load indicated by display of drives under 'My Computer'.
Tick 'Cure' when the scan is completed.

Trend Micro Housecall - http://uk.trendmicro-europe.com/enterprise...call_launch.php
(European version, supports Netscape, Mozilla, Firefox and Opera)
or http://housecall.antivirus.com/ (IE only)

Kaspersky - http://www.kaspersky.com/scanforvirus
Link to 'Online Scan' at the top rhs of the page. Requires IE and Active-X components.
"does not scan RAM, boot sectors and MBRs, so it cannot detect malicious code located in these areas."

Symantec Security Check - http://security.symantec.com/ssc/home.asp?...CVGZBZTVOGXFSTZ
The virus scan "will not examine compressed files and will not fix files it finds to be infected."
The security check is somewhat alarmist.

Avast - http://onlinescan.avast.com/
Only checks ONE file!

F-Secure - http://support.f-secure.com/ols/start.html
Requires IE and installation of "online F-secure form" active-X component

hth :thumbsup:

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Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.




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