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Niether of my internet browsers will open.


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#1 LucasGranger

LucasGranger

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Posted 10 October 2011 - 05:00 AM

Hello.

I am having problems with my internet browsers, though I believe the problem may be much bigger than that seeing as how neither IE or FF will open. I click on IE and it says ''Internet Explorer has stopped working'' and when I click on FireFox it crashes and it leads me to the Modzilla Crash Reporter. I have uninstalled FF and reinstalled it several times and each attempt has failed. I even installed Google Chrome and it performed the same way. I am not tech savvy at all, so please, if possible, be as thorough as possible when explaining what I need to do. I am currently running Windows 7, 64-bit operating system.

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#2 Computer wiz45

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Posted 10 October 2011 - 02:23 PM

I think you need help form the Malware Removal Team.Follow this guide: Preparation guide If Helpbot replies please follow the instruction.

Edited by Computer wiz45, 10 October 2011 - 02:25 PM.





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