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Need Help Removing Trogan Infection


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#1 damony05

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Posted 10 October 2011 - 01:22 AM

hello,

when running ESET, i got the following message: "Operating memory - Win32/Olmarik.TDL4 trojan - unable to clean"

can someone help me remove this infection?

I'm not too computer literate, so i may not understand all acronyms.

thanks in advance for any help.

Edited by Budapest, 10 October 2011 - 01:28 AM.
Moved from Win7 ~Budapest


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#2 Handyman1

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Posted 11 October 2011 - 01:23 PM

Hi
this is a bit nasty trojan there are some tools to delete which would do the job such as microsoft stand alone system sweeper it's in beta but works well. And it is free
Here is the link My link this will get the job done.






Dale :thumbsup:

Edited by Handyman1, 11 October 2011 - 01:33 PM.


#3 damony05

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Posted 12 October 2011 - 11:02 AM

Thanks for your help. I utilized the tool. it scanned and seemed to work. it removed several threats. however, when i tried to restart my computer, it went through most of the boot sequence but after displaying the "Windows" logo, it gave me a blue screen for a split second then shut off. It now remains in this loop. I'm wondering if it has something to do with the instructions to re-order the device boot priority in the setup menu to place USB as number 1 to run system sweeper? i moved it back to it's original place but I'm still getting the same results. any thoughts?




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