Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


infected google redirects, iexplore.exe spawns

  • This topic is locked This topic is locked
2 replies to this topic

#1 chadbao


  • Members
  • 16 posts
  • Local time:10:45 AM

Posted 10 October 2011 - 12:05 AM

I posted a few days ago in Am I infected and a very helpful user was helping me but we could not solve the problem and he directed me to post here. my original post is at this link: http://www.bleepingcomputer.com/forums/topic422418.html

The problem was first that My computer first started to have a google redirect virus, where I click on a link I searched from google and then it goes to a different website. Soon after this started happening my desktop turned blue and all the icons were missing, and iexplore.exe started running on its own, but no iexplore.exe windows were open. and every time I ended it from the task manager it would just come back.
To solve the blue screen desktop, I deleted my user account and created a new one. and to avoid iexplore.exe from spawning I turned iexplore to work offline and only use firefox. Now my computer is still useable and not completely slow, but I still have the redirect problem with google searches, iexplore.exe still spawns but doesn't do much because it can't connect to websites, and sometimes I feel like firefox is running more memory than it should.
As you will see in the first post, there was a time we thought we solved it, google started to run fine and, iexplore stopped spawning, but when I restarted the computer the problems were back.

Also to make note when I ran my GMER.exe it did not look the same as the one you had in the instructions namely many of the check mark places were grayed out and I could not choose to check them. the only ones I could check were: services, registry, files C:\, and ADS. don't know if this makes a difference or not but thought I would let you know. and it came up with no problems so the log is blank, however I will attach the original gmer log that I created when I first started my original post to see if it helps at all.
thanks for all the help!!!

So here is the DDS log:

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Run by Chad bao at 22:27:44 on 2011-10-09
============== Running Processes ===============
C:\Program Files\Rising\RSD\RsMgrSvc.exe
C:\Program Files\Rising\RAV\RavMonD.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\Program Files\Qwest\Quickcare\bin\sprtsvc.exe
C:\Program Files\Qwest\Quickcare\bin\tgsrvc.exe
C:\Program Files\Rising\RSD\popwndexe.exe
C:\Program Files\AT&T\Communication Manager\ATTCM.exe
C:\Program Files\Rising\RAV\RSTRAY.EXE
C:\Program Files\AT&T\Communication Manager\RcAppSvc.exe
C:\Program Files\AT&T\Communication Manager\bmctl.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Chad bao\My Documents\Downloads\dds.scr
C:\Program Files\Internet Explorer\IExplore.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
============== Pseudo HJT Report ===============
mURLSearchHooks: H - No File
BHO: {11151e52-aeca-4a1c-9173-7bbaf03ece95} - c:\documents and settings\titus\local settings\application data\ServiceUser.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [PAC7302_Monitor] c:\windows\pixart\pac7302\Monitor.exe
mRun: [AT&T Communication Manager] "c:\program files\at&t\communication manager\ATTCM.exe" -a
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [RavTRAY] "c:\program files\rising\rav\RSTRAY.EXE" -system
dRun: [Adobe Update] c:\documents and settings\titus\local settings\application data\adobe\adobeupdate\Adobeupdt32.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: bmnet.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1305749740875
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer =
TCP: Interfaces\{35306674-7F30-4951-9705-0B5ACE0AC166} : DhcpNameServer =
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxsrvc.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
================= FIREFOX ===================
FF - ProfilePath - c:\documents and settings\chad bao\application data\mozilla\firefox\profiles\yi7wtywb.default\
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
============= SERVICES / DRIVERS ===============
R? SWNC8U80;Sierra Wireless MUX NDIS Driver (UMTS80)
R? SWUMX80;Sierra Wireless USB MUX Driver (UMTS80)
S? !SASCORE;SAS Core Service
S? ATTRcAppSvc;AT&T RcAppSvc
S? hooksys;hooksys
S? HookTdi;HookTdi
S? HyperVM;HyperVM
S? rsdsys;rsd protect
S? RsMgrSvc;Rsd Service
S? RsRavMon;Rav Service
S? sprtlisten;SupportSoft Listener Service
S? sprtsvc_quickcare;SupportSoft Sprocket Service (quickcare)
S? tgsrvc_quickcare;SupportSoft Repair Service (quickcare)
=============== File Associations ===============
chm.file="hh.exe" %1
txtfile=c:\windows\notepad.exe %1
=============== Created Last 30 ================
2011-10-10 02:08:33 -------- d-----w- c:\program files\ESET
2011-10-08 17:28:50 -------- d-----w- c:\documents and settings\chad bao\application data\SUPERAntiSpyware.com
2011-10-08 17:26:15 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-10-08 17:26:15 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2011-10-08 16:55:21 17336 ----a-w- c:\windows\system32\drivers\protreg.sys
2011-10-08 06:18:16 23576 ------w- c:\windows\system32\drivers\HookTdi.sys
2011-10-08 06:18:12 234648 ------w- c:\windows\system32\ravext.dll
2011-10-08 06:18:09 31896 ------w- c:\windows\system32\drivers\hvm.sys
2011-10-08 06:18:07 239768 ------w- c:\windows\system32\bsmain.exe
2011-10-08 06:18:03 38552 ------w- c:\windows\system32\drivers\HookHelp.sys
2011-10-08 06:18:03 173336 ------w- c:\windows\system32\drivers\Hooksys.sys
2011-10-08 05:01:43 -------- d-----w- c:\documents and settings\chad bao\application data\Malwarebytes
2011-10-08 05:01:14 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-10-08 05:00:42 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-10-08 05:00:42 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-10-01 23:48:04 -------- d-----w- c:\documents and settings\chad bao\application data\StreamTorrent
2011-10-01 16:01:37 -------- d-----w- c:\documents and settings\chad bao\local settings\application data\Mozilla
2011-10-01 15:54:48 -------- d-sh--w- c:\documents and settings\chad bao\PrivacIE
2011-10-01 15:54:43 -------- d-----w- c:\documents and settings\chad bao\local settings\application data\Tencent
2011-10-01 15:52:55 -------- d-----w- c:\documents and settings\chad bao\application data\Tencent
2011-10-01 15:47:22 0 ---ha-w- c:\documents and settings\chad bao\ncxyxdnkdv.tmp
2011-10-01 15:46:45 -------- d-----w- c:\documents and settings\chad bao\local settings\application data\Adobe
2011-10-01 15:44:01 -------- d-----w- c:\documents and settings\chad bao\application data\AT&T
2011-10-01 15:43:48 -------- d-----w- c:\documents and settings\chad bao\application data\PC Cleaners
2011-10-01 14:45:10 -------- d-----w- c:\program files\PC Cleaners
2011-10-01 14:45:10 -------- d-----w- c:\documents and settings\all users\application data\PC1Data
2011-10-01 00:54:57 -------- d-----w- c:\program files\StreamTorrent 1.0
==================== Find3M ====================
2011-10-01 14:44:35 5356304 ----a-w- c:\windows\uninst.exe
2011-09-27 04:41:00 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
============= FINISH: 22:39:22.96 ===============

Attached Files

BC AdBot (Login to Remove)


#2 HelpBot


    Bleepin' Binary Bot

  • Bots
  • 12,744 posts
  • Gender:Male
  • Local time:01:45 PM

Posted 15 October 2011 - 12:10 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:


Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/422737 <<< CLICK THIS LINK

If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.


Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.


We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot


    Bleepin' Binary Bot

  • Bots
  • 12,744 posts
  • Gender:Male
  • Local time:01:45 PM

Posted 20 October 2011 - 12:15 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users