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tidserv activity 2 help


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2 replies to this topic

#1 SiouxMe

SiouxMe

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  • Local time:05:38 PM

Posted 09 October 2011 - 11:54 PM

I'm requesting help to completely remove any and all remaining instances of the "tidserv activity 2" virus.

After installing Norton 360, it kept popping up the "tidserv activity 2" threat that needs to be removed manually. I've already run combofix and the combofix log is below. Thank you for any assistance.

ComboFix 11-10-09.01 - Lisa & Brad 10/09/2011 18:56:55.1.3 - x64
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3836.2252 [GMT -7:00]
Running from: c:\users\Lisa & Brad\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\assembly\tmp\U
c:\windows\assembly\tmp\U\00000001.@
c:\windows\assembly\tmp\U\000000c0.@
c:\windows\assembly\tmp\U\000000cb.@
c:\windows\assembly\tmp\U\000000cf.@
c:\windows\assembly\tmp\U\80000000.@
c:\windows\assembly\tmp\U\80000032.@
c:\windows\assembly\tmp\U\80000064.@
c:\windows\assembly\tmp\U\800000c0.@
c:\windows\assembly\tmp\U\800000cb.@
c:\windows\assembly\tmp\U\800000cf.@
c:\windows\system32\consrv.dll
c:\windows\System64
.
.
((((((((((((((((((((((((( Files Created from 2011-09-10 to 2011-10-10 )))))))))))))))))))))))))))))))
.
.
2011-10-09 21:20 . 2011-10-10 01:14 -------- d-----w- C:\NBRT
2011-10-09 19:59 . 2011-10-09 19:59 -------- d-----w- c:\users\Lisa\AppData\Roaming\U3
2011-10-09 19:55 . 2011-10-09 19:55 -------- d-----w- c:\windows\system32\drivers\NBRTWizardx64
2011-10-09 19:55 . 2011-10-09 19:55 -------- d-----w- c:\program files (x86)\Norton Bootable Recovery Tool Wizard
2011-10-09 19:33 . 2011-10-09 19:33 -------- d-----w- c:\users\Lisa\AppData\Local\ElevatedDiagnostics
2011-10-07 01:29 . 2011-10-07 01:29 -------- d-----w- c:\program files\iTunes
2011-10-07 01:29 . 2011-10-07 01:29 -------- d-----w- c:\program files (x86)\iTunes
2011-10-07 01:29 . 2011-10-07 01:29 -------- d-----w- c:\program files\iPod
2011-10-02 03:13 . 2011-10-02 03:24 -------- d-----w- c:\users\Lisa & Brad\AppData\Local\NPE
2011-09-26 03:55 . 2011-10-09 19:28 -------- d-----w- c:\users\Lisa\AppData\Local\CrashDumps
2011-09-25 16:59 . 2011-09-25 16:59 -------- d-----w- c:\program files (x86)\Common Files\Symantec Shared
2011-09-25 16:53 . 2010-08-21 03:59 34152 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-09-25 16:53 . 2011-09-25 16:53 -------- d-----w- c:\program files\Symantec
2011-09-25 16:53 . 2011-09-25 16:53 174200 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2011-09-25 16:53 . 2011-09-25 16:53 -------- d-----w- c:\program files\Common Files\Symantec Shared
2011-09-25 16:53 . 2011-09-25 16:53 -------- d-----w- c:\windows\system32\drivers\N360x64
2011-09-25 16:53 . 2011-09-25 16:53 -------- d-----w- c:\program files (x86)\Norton 360
2011-09-25 16:52 . 2011-10-09 19:55 -------- d-----w- c:\program files (x86)\NortonInstaller
2011-09-25 16:50 . 2011-10-09 19:55 -------- d-----w- c:\programdata\Norton
2011-09-24 02:22 . 2011-09-24 02:22 -------- d-----w- c:\users\Default\AppData\Roaming\Apple Computer
2011-09-24 02:22 . 2011-09-24 02:22 -------- d-----w- c:\users\Default\AppData\Local\Apple Computer
2011-09-24 01:13 . 2011-09-24 01:13 -------- d-----w- c:\program files (x86)\AlienRespawn
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-30 23:19 . 2011-05-19 04:16 404640 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-07-22 05:35 . 2011-08-21 02:29 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-07-22 04:56 . 2011-08-21 02:29 1638912 ----a-w- c:\windows\SysWow64\mshtml.tlb
2011-07-16 05:26 . 2011-08-21 02:29 362496 ----a-w- c:\windows\system32\wow64win.dll
2011-07-16 05:26 . 2011-08-21 02:30 243200 ----a-w- c:\windows\system32\wow64.dll
2011-07-16 05:26 . 2011-08-21 02:29 13312 ----a-w- c:\windows\system32\wow64cpu.dll
2011-07-16 05:26 . 2011-08-21 02:30 214528 ----a-w- c:\windows\system32\winsrv.dll
2011-07-16 05:24 . 2011-08-21 02:29 16384 ----a-w- c:\windows\system32\ntvdm64.dll
2011-07-16 05:21 . 2011-08-21 02:30 422400 ----a-w- c:\windows\system32\KernelBase.dll
2011-07-16 05:17 . 2011-08-21 02:30 338432 ----a-w- c:\windows\system32\conhost.exe
2011-07-16 05:04 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 5120 ---ha-w- c:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 4608 ---ha-w- c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 4096 ---ha-w- c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 4096 ---ha-w- c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3584 ---ha-w- c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3584 ---ha-w- c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3584 ---ha-w- c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3584 ---ha-w- c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3584 ---ha-w- c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3584 ---ha-w- c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3584 ---ha-w- c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2011-07-16 05:04 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2011-07-16 04:36 . 2011-08-21 02:29 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2011-07-16 04:32 . 2011-08-21 02:30 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2011-07-16 04:31 . 2011-08-21 02:30 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2011-07-16 04:30 . 2011-08-21 02:29 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2011-07-16 04:30 . 2011-08-21 02:29 272384 ----a-w- c:\windows\SysWow64\KernelBase.dll
2011-07-16 04:19 . 2011-08-21 02:29 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-heap-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 5120 ---ha-w- c:\windows\SysWow64\api-ms-win-core-file-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-interlocked-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-string-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-rtlsupport-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-profile-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-io-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-handle-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-fibers-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-errorhandling-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-debug-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-datetime-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-delayload-l1-1-0.dll
2011-07-16 04:19 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-console-l1-1-0.dll
2011-07-16 02:26 . 2011-08-21 02:29 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2011-07-16 02:26 . 2011-08-21 02:29 2048 ----a-w- c:\windows\SysWow64\user.exe
2011-07-16 02:21 . 2011-08-21 02:29 6144 ---ha-w- c:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:21 . 2011-08-21 02:29 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:21 . 2011-08-21 02:29 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:21 . 2011-08-21 02:29 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2011-07-12 18:34 . 2011-07-12 18:34 96104 ----a-w- c:\windows\system32\dns-sd.exe
2011-07-12 18:34 . 2011-07-12 18:34 85864 ----a-w- c:\windows\system32\dnssd.dll
2011-07-12 18:34 . 2011-07-12 18:34 61288 ----a-w- c:\windows\system32\jdns_sd.dll
2011-07-12 18:34 . 2011-07-12 18:34 212840 ----a-w- c:\windows\system32\dnssdX.dll
2011-07-12 18:20 . 2011-07-12 18:20 83816 ----a-w- c:\windows\SysWow64\dns-sd.exe
2011-07-12 18:20 . 2011-07-12 18:20 73064 ----a-w- c:\windows\SysWow64\dnssd.dll
2011-07-12 18:20 . 2011-07-12 18:20 50536 ----a-w- c:\windows\SysWow64\jdns_sd.dll
2011-07-12 18:20 . 2011-07-12 18:20 178536 ----a-w- c:\windows\SysWow64\dnssdX.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-04-28 102400]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-10-15 498160]
"CanonSolutionMenuEx"="c:\program files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE" [2010-04-02 1185112]
"IJNetworkScanUtility"="c:\program files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe" [2010-03-03 140640]
"SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-07-06 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-08-19 421736]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\program files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe" [2011-01-13 165184]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Best Buy pc app.lnk - c:\programdata\Best Buy pc app\ClickOnceSetup.exe [2010-6-24 9216]
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-12-15 1324384]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"mixer"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\BASHDefs\20110929.001\BHDrvx64.sys [2011-09-29 1152632]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20111007.030\IDSvia64.sys [2011-09-23 488568]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\N360x64\0501000.01D\SYMNETS.SYS [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2009-03-03 89600]
S2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe [2009-07-14 27136]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe [2011-04-17 130008]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-09-14 508264]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-01-13 705856]
S2 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);c:\program files (x86)\Dell\DellComms\bin\sprtsvc.exe [2009-05-05 206064]
S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [x]
S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]
S3 BcmVWL;Broadcom Virtual Wireless;c:\windows\system32\DRIVERS\bcmvwl64.sys [x]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-09-24 136824]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-09-14 219496]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
Akamai REG_MULTI_SZ Akamai
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickSet"="c:\program files\Dell\QuickSet\QuickSet.exe" [2010-01-06 3179288]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-06-18 487424]
"Broadcom Wireless Manager UI"="c:\program files\Dell\DW WLAN Card\WLTRAY.exe" [2010-02-03 5712896]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2010-03-25 2726728]
"combofix"="c:\combofix\CF24096.3XE" [2009-07-14 344576]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = https://hrconnect.ssg.petsmart.com/irj/portal
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 192.168.2.1
FF - ProfilePath - c:\users\Lisa & Brad\AppData\Roaming\Mozilla\Firefox\Profiles\pkkm8hbq.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.facebook.com/?ref=hp
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKCU-Run-EA Core - c:\program files (x86)\Electronic Arts\EADM\Core.exe
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\5.1.0.29\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1321447027-4232206840-1782199939-1001\Software\SecuROM\License information*]
"datasecu"=hex:09,c2,f1,d9,2c,58,e2,d1,65,b3,f4,f8,0e,f2,6d,5c,3c,2f,6f,c9,b9,
95,f5,8e,4e,f8,87,52,54,90,6f,56,0d,77,85,c4,ea,ad,9e,23,c7,b3,29,70,76,de,\
"rkeysecu"=hex:49,4d,ee,35,51,d9,9a,7e,cc,a1,d4,5a,d9,d9,4e,c3
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Bonjour\mDNSResponder.exe
c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
c:\program files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
c:\program files (x86)\Dell DataSafe Local Backup\Toaster.exe
c:\program files (x86)\Dell Support Center\bin\sprtsvc.exe
.
**************************************************************************
.
Completion time: 2011-10-09 21:12:31 - machine was rebooted
ComboFix-quarantined-files.txt 2011-10-10 04:12
.
Pre-Run: 388,186,607,616 bytes free
Post-Run: 387,647,315,968 bytes free
.
- - End Of File - - 550B19F94FDF3DD6E56606E30B6D4EA0

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#2 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 14 October 2011 - 11:55 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/422735 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


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#3 HelpBot

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Posted 20 October 2011 - 12:00 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

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