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Vista random freezes w/Hijack this log


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2 replies to this topic

#1 kennn

kennn

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Posted 09 October 2011 - 12:42 PM

My Vista home computer w/SP1 randomly freezes up sometime in various phases of startup, sometimes several minutes 20-30 min after booting up and using various programs, However mostly a few minutes after it boots up. I have attached Hijack log below and a Window problem report. It runs fine until it freezes. Will run forever in safe mode.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:56:55 AM, on 9/25/2011
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.19088)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.aldi.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.aldi.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.aldi.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live OneCare Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=OUFWRlJFRS1WWllGOC1DSzdRRy05VUJVUi03U1VMUy00NEtSMi1GS1NV"&"inst=NzctNTQ3MjYyNjIwLUJBKzEtS1YzKzctWEwrMS1UMS1VQ0FMTCsxLUJBUjhHKzEtVUNBTEwyKzItVEI4KzItRkwrOC1GOE0xMUMrMS1VUEcrMjAxMS1GOE0xMUUrMS1GTDEwKzE"&"prod=90"&"ver=10.0.1204
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Add to Evernote 4.0 - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: jpip - {B92DD248-E3D5-4A92-B311-C9B841681455} - C:\Program Files\LizardTech\Express View\expressview.dll
O18 - Protocol: sidlet - {B92DD248-E3D5-4A92-B311-C9B841681455} - C:\Program Files\LizardTech\Express View\expressview.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

--
End of file - 6648 bytes


Product
Antimalware Service Executable

Problem
MpTelemetry

Date
9/24/2011 4:44 PM

Status
Not Reported

Problem signature
Problem Event Name: MpTelemetry
Problem Signature 01: 2152759308
Problem Signature 02: unspecified
Problem Signature 03: ScanFile
Problem Signature 04: 3.0.8402.0
Problem Signature 05: Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)
Problem Signature 06: unspecified
Problem Signature 07: unspecified
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
client_manifest.txt

xxx
Product
Antimalware Service Executable

Problem
MpTelemetry

Date
9/22/2011 9:04 PM

Status
Not Reported

Problem signature
Problem Event Name: MpTelemetry
Problem Signature 01: 2152759308
Problem Signature 02: unspecified
Problem Signature 03: ScanFile
Problem Signature 04: 3.0.8402.0
Problem Signature 05: Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)
Problem Signature 06: unspecified
Problem Signature 07: unspecified
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
client_manifest.txt

xxProduct
Antimalware Service Executable

Problem
MpTelemetry

Date
9/22/2011 8:30 PM

Status
Not Reported

Problem signature
Problem Event Name: MpTelemetry
Problem Signature 01: 2152759308
Problem Signature 02: unspecified
Problem Signature 03: ScanFile
Problem Signature 04: 3.0.8402.0
Problem Signature 05: Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)
Problem Signature 06: unspecified
Problem Signature 07: unspecified
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
client_manifest.txt

xxx

Product
Driver software installation

Problem
Could not install driver software for device

Date
9/24/2011 4:20 PM

Status
Not Reported

Description
Windows encountered a problem while installing device drivers for your USB RECEIVER

Problem signature
Problem Event Name: PnPDriverInstallError
Architecture: x86
Win32 error: 0000043C
Inf name: lfhidusb.inf
Driver Package hash: f7b9eac1d91ca9643f3f33bb089940a69f1a1b31
DDInstall section name: HidInst
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
DMIDC7C.tmp.log.xml
oem25.inf

xxx

Product
Driver software installation

Problem
Could not install driver software for device

Date
9/24/2011 4:20 PM

Status
Not Reported

Description
Windows encountered a problem while installing device drivers for your Unknown Device

Problem signature
Problem Event Name: PnPDriverInstallError
Architecture: x86
Win32 error: 0000043C
Inf name: lfmouhid.inf
Driver Package hash: 56a897f33025c74716954681597e8ee9a57ce5c8
DDInstall section name: LOGIHIDMOUSE
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
DMI4EEC.tmp.log.xml
oem29.inf

xxxxx

Product
Driver software installation

Problem
Could not install driver software for device

Date
9/24/2011 4:12 PM

Status
Not Reported

Description
Windows encountered a problem while installing device drivers for your Unknown Device

Problem signature
Problem Event Name: PnPDriverInstallError
Architecture: x86
Win32 error: 0000043C
Inf name: lfmouhid.inf
Driver Package hash: 56a897f33025c74716954681597e8ee9a57ce5c8
DDInstall section name: LOGIHIDMOUSE
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
DMI83DF.tmp.log.xml
oem29.inf

xxxx

Product
Driver software installation

Problem
Could not install driver software for device

Date
9/24/2011 4:12 PM

Status
Not Reported

Description
Windows encountered a problem while installing device drivers for your USB RECEIVER

Problem signature
Problem Event Name: PnPDriverInstallError
Architecture: x86
Win32 error: 0000043C
Inf name: lfhidusb.inf
Driver Package hash: f7b9eac1d91ca9643f3f33bb089940a69f1a1b31
DDInstall section name: HidInst
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
DMI7CFB.tmp.log.xml
oem25.inf

kkk

Product
Google Chrome

Problem
Stopped working

Date
9/24/2011 4:30 PM

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: chrome.exe
Application Version: 14.0.835.186
Application Timestamp: 4e77dea9
Fault Module Name: chrome.dll
Fault Module Version: 14.0.835.186
Fault Module Timestamp: 4e77ddf4
Exception Code: 80000003
Exception Offset: 0021d342
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Files that help describe the problem
Version.txt
AppCompat.txt

kkkk

Product
Google Chrome

Problem
Stopped working

Date
9/24/2011 4:30 PM

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: chrome.exe
Application Version: 14.0.835.186
Application Timestamp: 4e77dea9
Fault Module Name: chrome.dll
Fault Module Version: 14.0.835.186
Fault Module Timestamp: 4e77ddf4
Exception Code: 80000003
Exception Offset: 0021d342
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Files that help describe the problem
Version.txt
AppCompat.txt

xxxx


Product
Google Chrome

Problem
Stopped working

Date
9/24/2011 9:11 AM

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: chrome.exe
Application Version: 14.0.835.186
Application Timestamp: 4e77dea9
Fault Module Name: chrome.dll
Fault Module Version: 14.0.835.186
Fault Module Timestamp: 4e77ddf4
Exception Code: 80000003
Exception Offset: 0021d342
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp

xxxx

Product
Host Process for Windows Services

Problem
Stopped working

Date
9/23/2011 8:40 PM

Status
Not Reported

Problem signature
Problem Event Name: BEX
Application Name: svchost.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918b89
Fault Module Name: StackHash_5330
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 5330
Additional Information 2: b19dac4b54c6c66bd006a6a7b04c1aa6
Additional Information 3: bba7
Additional Information 4: 4a2faa6d0ab19383c028d8b80258d81f

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp

xxxx

Product
Microsoft Malware Protection Command Line Utility

Problem
MpTelemetry

Date
9/23/2011 8:21 PM

Status
Not Reported

Problem signature
Problem Event Name: MpTelemetry
Problem Signature 01: 8024402c
Problem Signature 02: EndSearch
Problem Signature 03: Search
Problem Signature 04: 3.0.8402.0
Problem Signature 05: MpSigDwn.dll
Problem Signature 06: 3.0.8402.0
Problem Signature 07: Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
client_manifest.txt

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#2 HelpBot

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Posted 14 October 2011 - 12:45 PM

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#3 HelpBot

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Posted 19 October 2011 - 12:50 PM

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