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Malware infection removal issues


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#1 Daenerys

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Posted 09 October 2011 - 07:30 AM

Hi guys

I am having an issue deleting Trojan.Fakealert virus my PC, ot at least thats what i think it is.

Yesterday i noticed my laptop was a bit slow so i tried going into task manager to have a look and it would just instantly close, same with command prompt. So i did what you would normally do and boot up in safe mode with networking, run malware bytes / spyhunter / rkill / rootkit remover and spybot when the above didnt help. Only malwarebytes and spyhunter detect anything, however as soon as they remove the trojan it replicates elsewhere on my system EVEN in safemode. I am unable to access task manager or cmd in safemode either. Malware bytes idetifies the trojan in multiple locations, gives you an option to delete it but the trojan replicates to another location as soon as its done.

This is the latest scan report from malwarebytes

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\*devauditcsc.exe (Trojan.FakeAlert) -> Value: *devauditcsc.exe -> No action taken.


Files Infected:
c:\Windows\System32\config\systemprofile\AppData\Local\devauditcsc.exe (Trojan.FakeAlert) -> No action taken.
c:\$RECYCLE.BIN\s-1-5-21-1410236154-1455553273-2078879821-1000\$RHLXT54.exe (Trojan.FakeAlert) -> No action taken.
c:\Windows\System32\config\systemprofile\AppData\Local\Temp\FY1248.tmp (Trojan.FakeAlert) -> No action taken.
c:\Windows\System32\config\systemprofile\AppData\Local\Temp\FY92DC.tmp (Trojan.FakeAlert) -> No action taken.
c:\Windows\System32\config\systemprofile\local settings\devauditcsc.exe (Trojan.FakeAlert) -> No action taken.
c:\Windows\System32\config\systemprofile\local settings\application data\devauditcsc.exe (Trojan.FakeAlert) -> No action taken.

I can locate those files and in the description it says KwertiryWare and original file name is xfiqo.exe

Normally it replicates somewhere on the C drive or in user folders but this time it seems like it replicatesinto a windows folder.

Im running Windows 7 32-bit.

I am not sure where to go at this point and would really appreciate any help provided.

Cheers

Alex

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#2 Broni

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Posted 09 October 2011 - 12:47 PM

Welcome aboard Posted Image

Re-run MBAM and make sure you FIX all issues.
Post new log.

Then....

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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