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No Sound from Dell


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#1 bikerbill

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Posted 09 October 2011 - 06:47 AM

I have a Dell Dimension E510 with Windows XP (SP3). Recently the audio stopped working. I get no sound from my speakers (SB Audigy 2 ZS sound card and Altec Lansing speakers) or from my headphones using the jack on the system unit itself. It doesnít matter what audio source I use: CDís, YouTube, Pandora, etc. Device Manager lists my sound card. I ran something called Mr. Fixit from Microsoft and it said there was nothing to fix. All my volume controls (and there are several) are set at mid point or higher. I updated the BIOS and that did nothing. I tried a system restore to five weeks earlier and it said there was nothing to restore.

Iím out of ideas. What else can I try? Are there other diagnostics I can run? Thanks.

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#2 hamluis

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Posted 09 October 2011 - 09:08 AM

Have you run the Windows Sound Troubleshooter?

Taken a look in Device Manager for indications of problems?

Uninstalled the sound drivers...and then reinstalled them?

Louis

#3 bikerbill

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Posted 11 October 2011 - 07:47 AM

The Windows Sound Troubleshooter found nothing wrong. Everything in Device Manager was OK. Uninstalling and reinstalling the sound drivers did the trick!!! Thanks a bunch.

#4 hamluis

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Posted 11 October 2011 - 08:28 AM

Glad you resolved it, happy computing :).

Louis




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