I'm running Windows Vista SP2 with Trend Micro Platinum anti-virus.
A few days ago I got a message saying my firewall had been turned off, and I haven't been able to turn it back on. I immediately rebooted into Safe Mode and ran Malware Antibytes which turned up nothing. I went back into normal mode, and kept getting a Trend Micro popup about 80000032.$ in windows/assembly/tmp/U folder, which doesn't actually exist on my computer. This pops up every 5 minutes (think there are some active threads about this, but my problem goes beyond just this). I did some reading on the net and somebody mentioned turning off system restore save points and deleting the contents of my temp folder then trying to run Malware Antibytes in safe mode again. Did this, and it brought up about 25,000 infected items, mostly in the system 32 folder, related to Backdoor.Bot and Trojan.FakeAlert.something. These were cleared and I booted into safe mode. For whatever reason, I've never been able to get Trend Micro working in Safe Mode, ran it in normal mode and it turned up nothing. I'm still getting the 80000032.$ pop-up, and given the potential severity of these viruses, I don't really trust the machine anymore.
Also of note is the fact that while I can browse the Internet without a problem, tabs will sometimes open going to other sites when I select "open in a new tab" from my Google searches.
I pretty much wrote off the machine and prepared to move over my data to a computer on my network and reformat/reinstall, but my local network is not functioning. I'm getting an RPC Server Unavailable error and can't transfer files across the network. So I'm stuck.
Quick question if I'm asked to post logs: does it matter if I run the software in Safe Mode versus Normal Mode?
Thanks in advance!
Edited by superatolm, 09 October 2011 - 01:57 AM.