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Exploit Blackhole Exploit Kit REMOVAL


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6 replies to this topic

#1 BadJuJu

BadJuJu

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  • 3 posts
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  • Local time:12:31 PM

Posted 08 October 2011 - 07:20 PM

I got hit with a trojan virus called Exploit Blackhole Exploit Kit (source unknown--I have no P2P software and am very cautious about links/websites). I tried following step-by-step removals online (prior to stumbling on this website) but ended up not even being able to start Windows. I formatted the drive, but it's still not gone. I downloaded AVG and Malwarebytes which seems to be stopping any actions the virus is trying to take. Malwarebytes identified it and said it removed it successfully. Windows wouldn't start again upon reboot, but started after shutting down one more time. Upon startup, all my antivirus software was gone and I had to reinstall. Now none of the programs are identifying that there even is a trojan, but Malwarebytes is still continuously blocking malicious sites that are trying to open. I know for sure that my computer is still infected and have already lost all my files as I had no back-up. How do I remove this safely? And can you suggest a safe (and hopefully FREE) method of backing up my files in case of any future issues? Thank you!




Here is my DDS log:




.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by Julie at 19:58:48 on 2011-10-08
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.1787.294 [GMT -7:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
AV: AVG Premium Security 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Premium Security 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
FW: AVG Firewall *Enabled* {621CC794-9486-F902-D092-0484E8EA828B}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\AVG\AVG2012\avgfws.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\AVG\AVG PC Tuneup 2011\BoostSpeed.exe
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\8.0.1\ToolbarUpdater.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\SysWOW64\ping.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files\mcafee.com\agent\mcagent.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\taskhost.exe
c:\PROGRA~2\MICROS~2\wkcalrem.exe
C:\Program Files (x86)\Microsoft Office\Office12\WinWord.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_5251&r=27360911p115l04g4z195t45i2n29o
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_5251&r=27360911p115l04g4z195t45i2n29o
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_5251&r=27360911p115l04g4z195t45i2n29o
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_5251&r=27360911p115l04g4z195t45i2n29o
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
mWinlogon: Userinit=userinit.exe
BHO: AutorunsDisabled - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20111008055947.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\8.0.0.34\AVG Secure Search_toolbar.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\8.0.0.34\AVG Secure Search_toolbar.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62 192.168.1.1 209.18.47.61 209.18.47.62
TCP: Interfaces\{7C400FD4-78F2-4CCE-9B85-0B34F3D72FCD} : DhcpNameServer = 209.18.47.61 209.18.47.62 192.168.1.1 209.18.47.61 209.18.47.62
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\8.0.1\ViProtocol.dll
BHO-X64: AutorunsDisabled - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
BHO-X64: McAfee Phishing Filter - No File
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20111008055947.dll
BHO-X64: scriptproxy - No File
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\8.0.0.34\AVG Secure Search_toolbar.dll
BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO-X64: Google Dictionary Compression sdch: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
BHO-X64: Google Dictionary Compression sdch - No File
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\8.0.0.34\AVG Secure Search_toolbar.dll
mRun-x64: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun-x64: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun-x64: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun-x64: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun-x64: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Julie\AppData\Roaming\Mozilla\Firefox\Profiles\upfry6m5.default\
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B5cc48032-03c4-479d-9c05-877cb56e3f2a%7D&mid=9024d19227cf47d186d2a113f00dd64b-1f4aff8963dac06dd611705dfb7f380adca86735&ds=AVG&v=8.0.0.34.1&lang=en&pr=fr&d=2011-10-08%2014%3A04%3A58&sap=ku&q=
FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]
R1 Avgfwfd;AVG network filter service;C:\Windows\system32\DRIVERS\avgfwd6a.sys --> C:\Windows\system32\DRIVERS\avgfwd6a.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\system32\DRIVERS\mwlPSDFilter.sys --> C:\Windows\system32\DRIVERS\mwlPSDFilter.sys [?]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\system32\DRIVERS\mwlPSDNServ.sys --> C:\Windows\system32\DRIVERS\mwlPSDNServ.sys [?]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\system32\DRIVERS\mwlPSDVDisk.sys --> C:\Windows\system32\DRIVERS\mwlPSDVDisk.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atipmdag.sys --> C:\Windows\system32\DRIVERS\atipmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
.
=============== Created Last 30 ================
.
2011-10-08 22:11:58 -------- d--h--w- C:\$AVG
2011-10-08 21:06:11 -------- d-----w- C:\Users\Julie\AppData\Roaming\AVG2012
2011-10-08 21:04:42 -------- d-----w- C:\Program Files (x86)\AVG Secure Search
2011-10-08 21:04:06 -------- d-----w- C:\Windows\SysWow64\drivers\AVG
2011-10-08 20:59:48 -------- d-----w- C:\Windows\System32\drivers\AVG
2011-10-08 20:55:50 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-10-08 18:44:48 -------- d-----w- C:\Users\Julie\AppData\Roaming\Malwarebytes
2011-10-08 18:44:34 -------- d-----w- C:\ProgramData\Malwarebytes
2011-10-08 18:44:30 -------- d-----w- C:\Program Files (x86)\MALWAREBYTES ANTI-MALWARE
2011-10-08 18:44:29 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-10-08 17:00:09 -------- d-----w- C:\Users\Julie\AppData\Roaming\AVG
2011-10-08 13:49:00 -------- d-----w- C:\Program Files (x86)\Common Files\AVG Secure Search
2011-10-08 13:48:55 -------- d--h--w- C:\ProgramData\Common Files
2011-10-08 13:47:38 -------- d-----w- C:\ProgramData\AVG2012
2011-10-08 13:46:13 -------- d-----w- C:\Program Files (x86)\AVG
2011-10-08 13:38:59 -------- d-----w- C:\ProgramData\MFAData
2011-10-08 12:59:47 24376 ----a-w- C:\Program Files (x86)\Mozilla Firefox\components\Scriptff.dll
2011-10-08 12:52:18 -------- d-----w- C:\Windows\SysWow64\Wat
2011-10-08 12:52:17 -------- d-----w- C:\Windows\System32\Wat
2011-10-08 12:44:37 367104 ----a-w- C:\Windows\System32\wcncsvc.dll
2011-10-08 12:44:37 276992 ----a-w- C:\Windows\SysWow64\wcncsvc.dll
2011-10-08 11:26:53 243712 ----a-w- C:\Windows\System32\drivers\ks.sys
2011-10-08 11:26:53 184832 ----a-w- C:\Windows\System32\drivers\usbvideo.sys
2011-10-08 04:24:04 9728 ----a-w- C:\Windows\SysWow64\sscore.dll
2011-10-08 04:24:04 463360 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-10-08 04:24:04 402944 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-10-08 04:24:04 236032 ----a-w- C:\Windows\System32\srvsvc.dll
2011-10-08 04:24:04 161792 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-10-08 04:23:42 5507968 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-10-08 04:23:40 3957120 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2011-10-08 04:23:40 3902336 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2011-10-08 04:13:11 -------- d-----w- C:\Users\Julie\AppData\Local\Mozilla
2011-09-27 22:02:27 -------- d-----w- C:\Users\Julie\AppData\Local\Microsoft Games
2011-09-27 19:52:59 -------- d-----w- C:\Users\Julie\AppData\Local\Google
2011-09-27 19:43:05 -------- d-----w- C:\Windows\NAPP_Dism_Log
2011-09-27 19:37:43 4398360 ----a-w- C:\Windows\System32\d3dx9_32.dll
2011-09-27 19:37:43 3426072 ----a-w- C:\Windows\SysWow64\d3dx9_32.dll
2011-09-27 19:37:23 -------- d-----w- C:\Program Files (x86)\Microsoft SQL Server Compact Edition
2011-09-27 19:36:32 -------- d-----w- C:\Program Files (x86)\Microsoft
2011-09-27 19:36:09 -------- d-----w- C:\Program Files (x86)\Windows Live SkyDrive
2011-09-27 19:35:24 74520 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\9a05b4571cc7d4c\DSETUP.dll
2011-09-27 19:35:24 484632 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\9a05b4571cc7d4c\DXSETUP.exe
2011-09-27 19:35:24 1670936 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\9a05b4571cc7d4c\dsetup32.dll
2011-09-27 19:34:57 141402440 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\wlc99A2.tmp
2011-09-27 19:34:40 -------- d-----w- C:\Program Files (x86)\Common Files\Windows Live
2011-09-27 19:33:46 -------- d-----w- C:\Program Files (x86)\Common Files\CyberLink
2011-09-27 19:32:23 505128 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2011-09-27 19:32:23 353576 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2011-09-27 19:32:23 29480 ----a-w- C:\Windows\SysWow64\msxml3a.dll
2011-09-27 19:29:47 206208 ----a-w- C:\Windows\PLFSetI.exe
2011-09-27 19:29:46 9168 ----a-w- C:\Windows\Suyin.reg
2011-09-27 19:29:46 632056 ----a-w- C:\Windows\Image.dll
2011-09-27 19:29:46 49464 ----a-w- C:\Windows\AutosetFrequency.exe
2011-09-27 19:29:46 25848 ----a-w- C:\Windows\USB_VIDEO_REG.exe
2011-09-27 19:29:46 1664248 ----a-w- C:\Windows\Acer Crystal Eye webcam.exe
2011-09-27 19:29:16 -------- d-----w- C:\Program Files\Synaptics
2011-09-27 19:27:18 -------- d-----w- C:\Program Files (x86)\Launch Manager
2011-09-27 19:27:15 -------- d-----w- C:\Users\Julie\AppData\Local\ATI
2011-09-27 19:25:56 -------- d---a-w- C:\book
2011-09-27 19:25:52 -------- d-----w- C:\Users\Julie\AppData\Local\EgisTec IPS
2011-09-27 19:25:09 -------- d-----w- C:\Users\Julie\AppData\Local\VirtualStore
2011-09-27 19:23:32 220672 ----a-w- C:\Windows\System32\wintrust.dll
2011-09-27 19:23:32 172032 ----a-w- C:\Windows\SysWow64\wintrust.dll
2011-09-27 19:23:31 139264 ----a-w- C:\Windows\System32\cabview.dll
2011-09-27 19:23:31 132608 ----a-w- C:\Windows\SysWow64\cabview.dll
2011-09-27 19:23:29 -------- d-----w- C:\Program Files (x86)\OEM
2011-09-27 19:23:17 -------- d-----w- C:\ProgramData\OEM_E471269A730D
2011-09-27 19:13:52 0 ----a-w- C:\Windows\ativpsrm.bin
2011-09-27 19:13:00 3 ----a-w- C:\Windows\System32\PLD_Framework.cmd
2011-09-27 19:11:59 38456 ----a-w- C:\Windows\System32\drivers\usbfilter.sys
2011-09-27 19:11:59 -------- d-----w- C:\Program Files (x86)\AMD
2011-09-27 19:10:35 -------- d-----w- C:\Program Files\ATI
2011-09-27 19:10:31 -------- d-----w- C:\Program Files (x86)\ATI Technologies
2011-09-13 13:30:08 37456 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys
.
==================== Find3M ====================
.
2011-08-08 13:08:58 46672 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
2011-07-11 08:14:36 375376 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2011-07-11 08:14:08 29776 ----a-w- C:\Windows\System32\drivers\AVGIDSFilter.sys
2011-07-11 08:14:06 26704 ----a-w- C:\Windows\System32\drivers\AVGIDSEH.sys
2011-07-11 08:14:06 120400 ----a-w- C:\Windows\System32\drivers\AVGIDSDriver.sys
2011-07-11 08:13:44 282704 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
.
============= FINISH: 20:01:49.74 ===============

Attached Files



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#2 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 13 October 2011 - 07:25 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
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Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
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  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

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Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


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#3 BadJuJu

BadJuJu
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  • Local time:12:31 PM

Posted 14 October 2011 - 10:42 AM

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by Julie at 11:26:28 on 2011-10-14
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.1787.370 [GMT -4:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
AV: AVG Premium Security 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Premium Security 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
FW: AVG Firewall *Enabled* {621CC794-9486-F902-D092-0484E8EA828B}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\AVG\AVG2012\avgfws.exe
C:\Program Files (x86)\AVG\AVG PC Tuneup 2011\BoostSpeed.exe
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files\mcafee.com\agent\mcagent.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\8.0.1\ToolbarUpdater.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Windows\SysWOW64\ping.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_5251&r=27360911p115l04g4z195t45i2n29o
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_5251&r=27360911p115l04g4z195t45i2n29o
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_5251&r=27360911p115l04g4z195t45i2n29o
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_5251&r=27360911p115l04g4z195t45i2n29o
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20111008055947.dll
BHO: Partner BHO Class: {83ff80f4-8c74-4b80-b5ba-c8ddd434e5c4} - C:\ProgramData\Partner\Partner.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\8.0.0.34\AVG Secure Search_toolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\8.0.0.34\AVG Secure Search_toolbar.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62 192.168.1.1 209.18.47.61 209.18.47.62
TCP: Interfaces\{7C400FD4-78F2-4CCE-9B85-0B34F3D72FCD} : DhcpNameServer = 209.18.47.61 209.18.47.62 192.168.1.1 209.18.47.61 209.18.47.62
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\8.0.1\ViProtocol.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
BHO-X64: McAfee Phishing Filter - No File
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20111008055947.dll
BHO-X64: scriptproxy - No File
BHO-X64: Partner BHO Class: {83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4} - C:\ProgramData\Partner\Partner.dll
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\8.0.0.34\AVG Secure Search_toolbar.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO-X64: Google Dictionary Compression sdch: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
BHO-X64: Google Dictionary Compression sdch - No File
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\8.0.0.34\AVG Secure Search_toolbar.dll
mRun-x64: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun-x64: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun-x64: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun-x64: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun-x64: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Julie\AppData\Roaming\Mozilla\Firefox\Profiles\upfry6m5.default\
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7Bd0a9debc-1f12-4cdf-9ad8-97fdf1b44ae6%7D&mid=9024d19227cf47d186d2a113f00dd64b-1f4aff8963dac06dd611705dfb7f380adca86735&ds=AVG&v=8.0.0.34.1&lang=en&pr=fr&d=2011-10-09%2009%3A48%3A40&sap=ku&q=
FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]
R1 Avgfwfd;AVG network filter service;C:\Windows\system32\DRIVERS\avgfwd6a.sys --> C:\Windows\system32\DRIVERS\avgfwd6a.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\system32\DRIVERS\mwlPSDFilter.sys --> C:\Windows\system32\DRIVERS\mwlPSDFilter.sys [?]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\system32\DRIVERS\mwlPSDNServ.sys --> C:\Windows\system32\DRIVERS\mwlPSDNServ.sys [?]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\system32\DRIVERS\mwlPSDVDisk.sys --> C:\Windows\system32\DRIVERS\mwlPSDVDisk.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atipmdag.sys --> C:\Windows\system32\DRIVERS\atipmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
.
=============== Created Last 30 ================
.
2011-10-13 14:06:33 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-10-13 01:37:10 -------- d--h--w- C:\Windows\AxInstSV
2011-10-10 17:58:37 -------- d-----w- C:\Users\Julie\AppData\Roaming\Remote
2011-10-10 01:46:29 -------- d-----w- C:\Users\Julie\AppData\Local\Adobe
2011-10-09 13:48:07 -------- d-----w- C:\Program Files (x86)\AVG Secure Search
2011-10-09 13:47:07 -------- d-----w- C:\Windows\SysWow64\drivers\AVG
2011-10-09 13:40:49 -------- d-----w- C:\Windows\System32\drivers\AVG
2011-10-08 22:11:58 -------- d--h--w- C:\$AVG
2011-10-08 21:06:11 -------- d-----w- C:\Users\Julie\AppData\Roaming\AVG2012
2011-10-08 20:56:59 41272 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-10-08 20:55:50 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-10-08 18:44:48 -------- d-----w- C:\Users\Julie\AppData\Roaming\Malwarebytes
2011-10-08 18:44:34 -------- d-----w- C:\ProgramData\Malwarebytes
2011-10-08 18:44:30 -------- d-----w- C:\Program Files (x86)\MALWAREBYTES ANTI-MALWARE
2011-10-08 18:44:29 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-10-08 17:00:09 -------- d-----w- C:\Users\Julie\AppData\Roaming\AVG
2011-10-08 13:49:00 -------- d-----w- C:\Program Files (x86)\Common Files\AVG Secure Search
2011-10-08 13:48:55 -------- d--h--w- C:\ProgramData\Common Files
2011-10-08 13:47:38 -------- d-----w- C:\ProgramData\AVG2012
2011-10-08 13:46:13 -------- d-----w- C:\Program Files (x86)\AVG
2011-10-08 13:38:59 -------- d-----w- C:\ProgramData\MFAData
2011-10-08 12:59:47 24376 ----a-w- C:\Program Files (x86)\Mozilla Firefox\components\Scriptff.dll
2011-10-08 12:52:18 -------- d-----w- C:\Windows\SysWow64\Wat
2011-10-08 12:52:17 -------- d-----w- C:\Windows\System32\Wat
2011-10-08 12:44:37 367104 ----a-w- C:\Windows\System32\wcncsvc.dll
2011-10-08 12:44:37 276992 ----a-w- C:\Windows\SysWow64\wcncsvc.dll
2011-10-08 11:26:53 243712 ----a-w- C:\Windows\System32\drivers\ks.sys
2011-10-08 11:26:53 184832 ----a-w- C:\Windows\System32\drivers\usbvideo.sys
2011-10-08 04:24:04 9728 ----a-w- C:\Windows\SysWow64\sscore.dll
2011-10-08 04:24:04 463360 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-10-08 04:24:04 402944 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-10-08 04:24:04 236032 ----a-w- C:\Windows\System32\srvsvc.dll
2011-10-08 04:24:04 161792 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-10-08 04:23:42 5507968 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-10-08 04:23:40 3957120 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2011-10-08 04:23:40 3902336 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2011-10-08 04:13:11 -------- d-----w- C:\Users\Julie\AppData\Local\Mozilla
2011-09-27 22:02:27 -------- d-----w- C:\Users\Julie\AppData\Local\Microsoft Games
2011-09-27 19:52:59 -------- d-----w- C:\Users\Julie\AppData\Local\Google
2011-09-27 19:43:05 -------- d-----w- C:\Windows\NAPP_Dism_Log
2011-09-27 19:37:43 4398360 ----a-w- C:\Windows\System32\d3dx9_32.dll
2011-09-27 19:37:43 3426072 ----a-w- C:\Windows\SysWow64\d3dx9_32.dll
2011-09-27 19:37:23 -------- d-----w- C:\Program Files (x86)\Microsoft SQL Server Compact Edition
2011-09-27 19:36:32 -------- d-----w- C:\Program Files (x86)\Microsoft
2011-09-27 19:36:09 -------- d-----w- C:\Program Files (x86)\Windows Live SkyDrive
2011-09-27 19:35:24 74520 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\9a05b4571cc7d4c\DSETUP.dll
2011-09-27 19:35:24 484632 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\9a05b4571cc7d4c\DXSETUP.exe
2011-09-27 19:35:24 1670936 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\9a05b4571cc7d4c\dsetup32.dll
2011-09-27 19:34:57 141402440 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\wlc99A2.tmp
2011-09-27 19:34:40 -------- d-----w- C:\Program Files (x86)\Common Files\Windows Live
2011-09-27 19:33:46 -------- d-----w- C:\Program Files (x86)\Common Files\CyberLink
2011-09-27 19:32:23 505128 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2011-09-27 19:32:23 353576 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2011-09-27 19:32:23 29480 ----a-w- C:\Windows\SysWow64\msxml3a.dll
2011-09-27 19:29:47 206208 ----a-w- C:\Windows\PLFSetI.exe
2011-09-27 19:29:46 9168 ----a-w- C:\Windows\Suyin.reg
2011-09-27 19:29:46 632056 ----a-w- C:\Windows\Image.dll
2011-09-27 19:29:46 49464 ----a-w- C:\Windows\AutosetFrequency.exe
2011-09-27 19:29:46 25848 ----a-w- C:\Windows\USB_VIDEO_REG.exe
2011-09-27 19:29:46 1664248 ----a-w- C:\Windows\Acer Crystal Eye webcam.exe
2011-09-27 19:29:16 -------- d-----w- C:\Program Files\Synaptics
2011-09-27 19:27:18 -------- d-----w- C:\Program Files (x86)\Launch Manager
2011-09-27 19:27:15 -------- d-----w- C:\Users\Julie\AppData\Local\ATI
2011-09-27 19:25:56 -------- d---a-w- C:\book
2011-09-27 19:25:52 -------- d-----w- C:\Users\Julie\AppData\Local\EgisTec IPS
2011-09-27 19:25:09 -------- d-----w- C:\Users\Julie\AppData\Local\VirtualStore
2011-09-27 19:23:32 220672 ----a-w- C:\Windows\System32\wintrust.dll
2011-09-27 19:23:32 172032 ----a-w- C:\Windows\SysWow64\wintrust.dll
2011-09-27 19:23:31 139264 ----a-w- C:\Windows\System32\cabview.dll
2011-09-27 19:23:31 132608 ----a-w- C:\Windows\SysWow64\cabview.dll
2011-09-27 19:23:29 -------- d-----w- C:\Program Files (x86)\OEM
2011-09-27 19:23:17 -------- d-----w- C:\ProgramData\OEM_E471269A730D
2011-09-27 19:13:52 0 ----a-w- C:\Windows\ativpsrm.bin
2011-09-27 19:13:00 3 ----a-w- C:\Windows\System32\PLD_Framework.cmd
2011-09-27 19:11:59 38456 ----a-w- C:\Windows\System32\drivers\usbfilter.sys
2011-09-27 19:11:59 -------- d-----w- C:\Program Files (x86)\AMD
2011-09-27 19:10:35 -------- d-----w- C:\Program Files\ATI
2011-09-27 19:10:31 -------- d-----w- C:\Program Files (x86)\ATI Technologies
.
==================== Find3M ====================
.
2011-09-13 10:30:08 37456 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys
2011-08-08 10:08:58 46672 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
.
============= FINISH: 11:32:08.60 ===============

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 15 October 2011 - 02:45 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

:multiple Anti Virus programs:

It looks like you are operating your computer with multiple Anti Virus programs running in memory at once:

AV: McAfee Anti-Virus and Anti-Spyware
AV: AVG Premium Security 2012


Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

Please remove all but one of them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 18 October 2011 - 08:00 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 BadJuJu

BadJuJu
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  • Local time:12:31 PM

Posted 19 October 2011 - 01:58 PM

When I tried to open control panel to remove an antivirus software, the computer froze andI had to restart. Windows would not load again so I tried to format, but it was no use...Windows still would not open and now I'm talking to you from a PS3. My next step will be getting it repaired at my local Computer Doctors. Thanks for your help.

#7 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 19 October 2011 - 04:26 PM

all that from just opening the control panel?


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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