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Got new Netgear router...now computer freezes every 15 mins....


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#1 crashandburn

crashandburn

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Posted 08 October 2011 - 05:02 PM

I have a fairly new Asus laptop that runs Windows 7. I recently got a new Netgear router and ever since then, my laptop freezes every 15 minutes and there is no way to unfreeze it besides restarting the entire laptop. I took her to a computer repair place and they left her running all night with no problems. Its got to be my router. Any suggestions??

Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

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#2 Chris Cosgrove

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Posted 17 December 2011 - 12:27 PM

Hi Crashandburn,

Do you still have your previous router ? Or failing that, can you borrow one from a friend for an hour or two, or even go round to a friend's house and connect through their router ? If the problem goes away when you connect through a different router, then the problem is almost certainly with your router, if it is still freezing, then the problem is almost certainly with your laptop.
If this indicates that the router is at fault, then all you can do is check the that router settings are correct in its control panel. If they are, and it is still causing freezes probably your only cure is a new router.
Mind you, I can't think of anything a router would do that would freeze a computer on such a regular schedule, and Win 7 is a pretty robust operating system.

Regards,

Chris Cosgrove :whistle:




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