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Win32 issues, Malware wont run & Google redirector


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#1 gwtf

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Posted 08 October 2011 - 11:00 AM

I believe my computer has a google redirect virus along with other issues. Anytime I click on a link the computer redirects to various websites. I tried to run the Malware Anti-Malware from the desktop icon however, the icon disappeared after trying to load than after restarting the computer I am now being told that I do not have permission to run this program. Also, I have found an issue with my Explore as it is showing that I have 2 drives C's & 2 drives D's as follows:
My Computer
-Local Disk(C:)
6c7575034291e746a7d30969ab
+32788R22FWJFW
+Local Disk (C:)
+Local Disk (D:)
At this point I'm not sure what's going on but any assistance would be greatly appreciated.
Thanks
Chris

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#2 DevonK

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Posted 08 October 2011 - 11:16 AM

I had pretty much the same problem a few weeks ago (except for the drives issue). None of my AV malware or even scanning tools would run. You've got a deep-level sophisticated rootkit infection, and probably other malware now piled on top of that. I think you are going to need the help of an expert - I did. Go to the log file posting subforum and follow their directions to get expert help - and be patient, it took me 2 weeks to get the problems fixed.

#3 gwtf

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Posted 08 October 2011 - 11:39 AM

Thanks Devon for the quick response. I am new here and not sure where the log file posting subforum is,can you direct me.

#4 Animal

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Posted 08 October 2011 - 11:49 AM

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

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#5 gwtf

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Posted 08 October 2011 - 06:14 PM

Created new topic, posted at: http://www.bleepingcomputer.com/forums/forum22.html
Infected with TDSS & Google keeps redirecting
Do not know how to remove it! gwtf 0 Replies 0 Views
Today, 06:10 PM By: gwtf

#6 hamluis

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Posted 08 October 2011 - 06:35 PM

MRL topic at http://www.bleepingcomputer.com/forums/topic422554.html/page__p__2434275#entry2434275 .

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Now that your log is posted and you are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.

Louis




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