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really bad infection... combofix attached


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2 replies to this topic

#1 jen_help!

jen_help!

  • Members
  • 2 posts
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  •  
  • Local time:11:34 PM

Posted 07 October 2011 - 10:07 PM

i got a google redirect, firewall disabling, antivirus disabling virus somehow and THE ONLY tool that would run was combofix. absolutely all the other ones are blocked by whatever infection i have- my microsoft security client, super antispyware, hijack this, nothing will run and everything is disabled. combofix ran a couple times with restarts in between and i've attached the log i got a message thru it the infection was really bad. so, i know the warnings about combofix-annnd now my laptops keyboard and touchpad wont work, i'm using the tablet pointer thing for this. after the combofix cleanup my computer seems to be running better but everything is still disabled and of course now my keyboard and touch pad are failing. the keyboard worked fine to click thru the options during startup to get to safemode and whatnot though. please help if you can!
jen

ComboFix 11-10-05.02 - JW 10/07/2011 20:13:17.2.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.673 [GMT -6:00]
Running from: c:\documents and settings\JWoodward\My Documents\Downloads\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\fi0kqg0y.default\extensions\{71ea8617-c303-4391-8b6e-a53e64323264}
c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\fi0kqg0y.default\extensions\{71ea8617-c303-4391-8b6e-a53e64323264}\chrome.manifest
c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\fi0kqg0y.default\extensions\{71ea8617-c303-4391-8b6e-a53e64323264}\chrome\xulcache.jar
c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\fi0kqg0y.default\extensions\{71ea8617-c303-4391-8b6e-a53e64323264}\defaults\preferences\xulcache.js
c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\fi0kqg0y.default\extensions\{71ea8617-c303-4391-8b6e-a53e64323264}\install.rdf
c:\documents and settings\Administrator\WINDOWS
c:\documents and settings\All Users\Application Data\defender.exe
c:\documents and settings\Default User\WINDOWS
c:\documents and settings\JWoodward\Application Data\Mozilla\Firefox\Profiles\3zqet05d.default\extensions\{71ea8617-c303-4391-8b6e-a53e64323264}
c:\documents and settings\JWoodward\Application Data\Mozilla\Firefox\Profiles\3zqet05d.default\extensions\{71ea8617-c303-4391-8b6e-a53e64323264}\chrome.manifest
c:\documents and settings\JWoodward\Application Data\Mozilla\Firefox\Profiles\3zqet05d.default\extensions\{71ea8617-c303-4391-8b6e-a53e64323264}\chrome\xulcache.jar
c:\documents and settings\JWoodward\Application Data\Mozilla\Firefox\Profiles\3zqet05d.default\extensions\{71ea8617-c303-4391-8b6e-a53e64323264}\defaults\preferences\xulcache.js
c:\documents and settings\JWoodward\Application Data\Mozilla\Firefox\Profiles\3zqet05d.default\extensions\{71ea8617-c303-4391-8b6e-a53e64323264}\install.rdf
c:\documents and settings\JWoodward\Application Data\volmgr.dll
c:\documents and settings\JWoodward\qwxxbmskkz.tmp
c:\documents and settings\JWoodward\WINDOWS
c:\windows\$NtUninstallKB39093$\3038695694
c:\windows\$NtUninstallKB39093$\45508092\@
c:\windows\$NtUninstallKB39093$\45508092\bckfg.tmp
c:\windows\$NtUninstallKB39093$\45508092\cfg.ini
c:\windows\$NtUninstallKB39093$\45508092\Desktop.ini
c:\windows\$NtUninstallKB39093$\45508092\keywords
c:\windows\$NtUninstallKB39093$\45508092\kwrd.dll
c:\windows\$NtUninstallKB39093$\45508092\L\biingmfd
c:\windows\$NtUninstallKB39093$\45508092\U\00000001.@
c:\windows\$NtUninstallKB39093$\45508092\U\00000002.@
c:\windows\$NtUninstallKB39093$\45508092\U\80000000.@
c:\windows\$NtUninstallKB39093$\45508092\U\80000032.@
c:\windows\4234524162
c:\windows\4234524162:4249459203.exe
c:\windows\system32\config\systemprofile\WINDOWS
c:\windows\system32\d3d9caps.dat
c:\windows\$NtUninstallKB39093$ . . . . Failed to delete
.
.
((((((((((((((((((((((((( Files Created from 2011-09-08 to 2011-10-08 )))))))))))))))))))))))))))))))
.
.
2011-10-06 01:11 . 2011-10-06 01:11 52432 ----a-w- c:\windows\system32\drivers\klmd.sys
2011-09-25 18:01 . 2011-09-26 14:18 56200 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{3C635278-C1C0-4DD3-8AF6-45EB97974D52}\offreg.dll
2011-09-25 17:59 . 2011-09-12 23:14 7269712 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{3C635278-C1C0-4DD3-8AF6-45EB97974D52}\mpengine.dll
2011-09-19 23:55 . 2011-09-20 00:05 -------- d-----w- c:\program files\WhatsRunning
2011-09-17 16:30 . 2011-09-17 16:30 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-14 01:44 . 2011-10-03 14:51 -------- d-----w- c:\documents and settings\JWoodward\Application Data\Spotify
2011-09-14 01:44 . 2011-10-03 14:16 -------- d-----w- c:\documents and settings\JWoodward\Local Settings\Application Data\Spotify
2011-09-14 01:43 . 2011-10-03 14:16 -------- d-----w- c:\program files\Spotify
2011-09-08 04:32 . 2011-09-08 04:32 -------- d-----w- c:\program files\iPod
2011-09-08 04:23 . 2011-09-08 04:23 -------- d-----w- c:\program files\Bonjour
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-12 23:14 . 2010-06-28 03:18 7269712 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-09-09 09:12 . 2004-08-04 12:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-08-12 02:44 . 2011-08-23 15:18 7152464 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Updates\mpengine.dll
2011-07-15 13:29 . 2004-08-04 12:00 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-12 17:20 . 2011-07-12 17:20 83816 ----a-w- c:\windows\system32\dns-sd.exe
2011-07-12 17:20 . 2011-07-12 17:20 73064 ----a-w- c:\windows\system32\dnssd.dll
2011-07-12 17:20 . 2011-07-12 17:20 50536 ----a-w- c:\windows\system32\jdns_sd.dll
2011-07-12 17:20 . 2011-07-12 17:20 178536 ----a-w- c:\windows\system32\dnssdX.dll
2011-09-13 18:17 . 2011-03-24 23:19 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Desktop Software"="c:\program files\Common Files\SupportSoft\bin\bcont.exe" [2009-04-24 1025320]
"uTorrent"="c:\program files\uTorrent\uTorrent.exe" [2011-03-23 399736]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TabletWizard"="c:\windows\help\SplshWrp.exe" [2008-04-14 16384]
"TabletTip"="c:\program files\Common Files\microsoft shared\ink\tabtip.exe" [2008-04-14 271872]
"SoundMAXPnP"="c:\program files\Analog Devices\SoundMAX\SMax4PNP.exe" [2004-10-14 1388544]
"AGRSMMSG"="AGRSMMSG.exe" [2005-04-13 88209]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2006-03-31 86106]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-09-15 1015808]
"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2004-12-21 233534]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-06-16 81920]
"Snippet"="c:\program files\Microsoft Experience Pack\Snipping Tool\SnippingTool.exe" [2005-02-25 68296]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2007-06-19 101144]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2007-06-19 84760]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2007-06-19 125720]
"SynTPStart"="c:\program files\Synaptics\SynTP\SynTPStart.exe" [2007-09-15 102400]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2007-10-19 177456]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]
"ISUSPM Startup"="c:\progra~1\common~1\instal~1\update~1\isuspm.exe" [2004-06-16 221184]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 997920]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-04-20 58656]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2011-07-06 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-08-19 421736]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2008-11-04 435096]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\loginkey]
2008-04-14 10:41 47104 ----a-w- c:\program files\Common Files\Microsoft Shared\Ink\loginkey.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\TabBtnWL]
2002-08-29 08:41 11776 ----a-w- c:\windows\system32\tabbtnwl.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tpgwlnotify]
2008-04-14 10:42 32256 ----a-w- c:\windows\system32\tpgwlnot.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"\\\\zenapps\\ZENAPP\\SafeBoot_Install_Project\\PC Client\\ctmweb.exe"=
"\\\\zenapps\\zenapp\\SafeBoot_Install_Project\\Computrace PC Agent V879\\ctmweb.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\SUPERAntiSpyware\\SUPERAntiSpyware.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfcCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\Citrix\\Secure Access Client\\nsepa.exe"=
"c:\\Program Files\\Citrix\\Secure Access Client\\nsload.exe"=
"c:\\Program Files\\SUPERAntiSpyware\\SSUpdate.exe"=
"c:\\Documents and Settings\\JWoodward\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Spotify\\spotify.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:*:Disabled:@xpsp2res.dll,-22009
.
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [1/5/2010 7:56 AM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [1/5/2010 7:56 AM 67656]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [3/10/2006 8:28 AM 88192]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [9/2/2004 6:30 AM 32640]
R3 wisdpen;Wacom Penabled MiniDriver;c:\windows\system32\drivers\wisdpen.sys [1/22/2007 1:09 PM 34736]
S1 MpKsl60eabfb6;MpKsl60eabfb6;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{73868EE5-6BA3-4691-ABF0-D69132758E0A}\MpKsl60eabfb6.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{73868EE5-6BA3-4691-ABF0-D69132758E0A}\MpKsl60eabfb6.sys [?]
S1 MpKsl91560e47;MpKsl91560e47;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{46D09560-C274-4D44-AAC5-FA2B145674A3}\MpKsl91560e47.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{46D09560-C274-4D44-AAC5-FA2B145674A3}\MpKsl91560e47.sys [?]
S1 MpKsl99bda61f;MpKsl99bda61f;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{0F1ED431-EA82-499F-8171-6AF3E8562CA2}\MpKsl99bda61f.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{0F1ED431-EA82-499F-8171-6AF3E8562CA2}\MpKsl99bda61f.sys [?]
S1 MpKsl9a98a2d8;MpKsl9a98a2d8;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{F6154BFF-98CC-4F33-B987-5D2F712A6C5F}\MpKsl9a98a2d8.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{F6154BFF-98CC-4F33-B987-5D2F712A6C5F}\MpKsl9a98a2d8.sys [?]
S1 MpKslb705d0ad;MpKslb705d0ad;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{6E12E2F0-3004-4BD3-9D46-2BC545DD170A}\MpKslb705d0ad.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{6E12E2F0-3004-4BD3-9D46-2BC545DD170A}\MpKslb705d0ad.sys [?]
S1 MpKsle9d7d838;MpKsle9d7d838;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{FB328FDA-F168-4288-9A9B-8116F35728BA}\MpKsle9d7d838.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{FB328FDA-F168-4288-9A9B-8116F35728BA}\MpKsle9d7d838.sys [?]
S3 ctxva51;Citrix Virtual Adapter;c:\windows\system32\drivers\ctxva51.sys [1/19/2010 5:58 AM 41624]
S3 klmd23;klmd23;c:\windows\system32\drivers\klmd.sys [10/5/2011 7:11 PM 52432]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [1/5/2010 7:56 AM 12872]
S3 WacomISDPen;Wacom Penabled HID MiniDriver;c:\windows\system32\drivers\wacomisdpen.sys [9/12/2005 8:16 AM 22912]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
HPService REG_MULTI_SZ HPSLPSVC
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-08 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 18:34]
.
2011-10-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2666427444-2139122675-3199633207-1014Core.job
- c:\documents and settings\JWoodward\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-06-29 22:27]
.
2011-10-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2666427444-2139122675-3199633207-1014UA.job
- c:\documents and settings\JWoodward\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-06-29 22:27]
.
2011-09-26 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Client\Antimalware\MpCmdRun.exe [2011-04-27 21:39]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://www.kumc.edu
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:49758
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
Trusted Zone: advocatehealth.com\portal
TCP: DhcpNameServer = 68.87.85.102 68.87.69.150
FF - ProfilePath - c:\documents and settings\JWoodward\Application Data\Mozilla\Firefox\Profiles\3zqet05d.default\
FF - prefs.js: browser.startup.homepage - hxxp://gmail.com/
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 49758
FF - prefs.js: network.proxy.type - 4
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-klmd23.sys
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-10-07 20:31
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe????????1?2?2?6??p???? ?D?B?????????????hLC? ??????
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(3752)
c:\windows\system32\WININET.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\IEFRAME.dll
c:\windows\system32\msi.dll
c:\windows\system32\mshtml.dll
c:\windows\system32\msls31.dll
c:\program files\windows journal\nbmaptip.dll
c:\windows\IME\SPGRMR.DLL
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\btncopy.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
c:\windows\System32\SCardSvr.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Analog Devices\SoundMAX\SMAgent.exe
c:\program files\Comcast\Desktop Doctor\bin\sprtsvc.exe
c:\windows\system32\MsPMSPSv.exe
c:\windows\system32\SearchIndexer.exe
c:\program files\Hewlett-Packard\Shared\hpqwmiex.exe
c:\program files\Windows Media Player\WMPNetwk.exe
c:\windows\SYSTEM32\WISPTIS.EXE
c:\windows\System32\tabbtnu.exe
c:\program files\Common Files\Microsoft Shared\Ink\TCServer.exe
c:\windows\AGRSMMSG.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2011-10-07 20:36:33 - machine was rebooted
ComboFix-quarantined-files.txt 2011-10-08 02:36
.
Pre-Run: 1,844,305,920 bytes free
Post-Run: 3,364,839,424 bytes free
.
- - End Of File - - 53C27632C97ABB99B8CC9282B7737294

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Posted 12 October 2011 - 10:10 PM

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  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

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Posted 17 October 2011 - 10:15 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

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