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Windows will not boot


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2 replies to this topic

#1 bstarduk

bstarduk

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Posted 07 October 2011 - 02:00 AM

I have recently gained a new headache.
When I try to update to windows SP3 via the icon it starts to download the update but after 20 seconds it stops and I get the message "The file c:\windows\system32\ntdll is open or in use by another application".
So I installed a clean version of windows.
Now the install goes fine and all is well until I run GMER then it falls over again (just switches off and begins a reboot), it then hangs on the blue "Windows is loading please wait" screen and will go no further.
So we end up with another repair of windows.
I am currently running in safe mode and all is fine the down side is that I have run DDS and GMER with no issues but they are safe mode reports.
I have attached the DDS and GMER reports
Thank you for your help
Regards

Alistair Offer
Attached File  attach.txt   8.62KB   0 downloads

Attached File  ark.txt.log   1.81KB   0 downloads

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_26
Run by Administrator at 23:45:29 on 2011-10-06
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2047.1559 [GMT 1:00]
.
AV: AVG Internet Security 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: AVG Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\DOCUME~1\ADMINI~1.OFF\LOCALS~1\Temp\Temporary Directory 1 for gmer.zip\gmer.exe
.
============== Pseudo HJT Report ===============
.
mURLSearchHooks: H - No File
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
uRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [nwiz] nwiz.exe /install
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [NUSB3MON] "c:\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe"
mRun: [SecondBackup_FilesBackup] c:\program files\second backup\SecondBackup.exe 105
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
mPolicies-system: EnableLinkedConnections = 1 (0x1)
IE: {0FD01980-CCCB-11D3-80D4-0000E80E2EDE} - c:\program files\mass downloader\massdown.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file://c:\program files\tumblebugs\images\stg_drm.ocx
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file://c:\program files\tumblebugs\images\armhelper.ocx
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{96B5B163-A3A9-4642-9C4E-D991F07DB384} : DhcpNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Notification Packages = scecli scecli
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\administrator.offer-ab7981e56\application data\mozilla\firefox\profiles\pj1870kr.default\
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdjvu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll
.
============= SERVICES / DRIVERS ===============
.
R0 fltsrv;Acronis Storage Filter Management;c:\windows\system32\drivers\fltsrv.sys [2011-10-2 76768]
R0 SmartDefragDriver;SmartDefragDriver;c:\windows\system32\drivers\SmartDefragDriver.sys [2011-2-16 14776]
R0 vidsflt58;Acronis Disk Storage Filter (58);c:\windows\system32\drivers\vsflt58.sys [2011-10-2 84512]
R3 pneteth;PdaNet Broadband;c:\windows\system32\drivers\pneteth.sys [2011-8-27 13312]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-8-26 442200]
S1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-8-26 320856]
S1 RapportCerberus_29574;RapportCerberus_29574;c:\documents and settings\all users.windows\application data\trusteer\rapport\store\exts\rapportcerberus\29574\RapportCerberus32_29574.sys [2011-8-3 216912]
S1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2011-9-25 70416]
S1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2011-9-25 161936]
S2 AdvancedSystemCareService;Advanced SystemCare Service;c:\program files\iobit\advanced systemcare 4\ASCService.exe [2011-4-16 328536]
S2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-8-26 20568]
S2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-8-26 44768]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 GenieTimelineService;Genie Timeline Service;"c:\program files\genie-soft\genie timeline\genietimelineservice.exe" --> c:\program files\genie-soft\genie timeline\GenieTimelineService.exe [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-3-17 133104]
S2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-5-2 366152]
S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files\sony\pmb\PMBDeviceInfoProvider.exe [2009-10-24 360224]
S2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2011-9-25 919352]
S2 Second Backup Service;Second Backup Service;c:\program files\second backup\SecondBackup.exe [2007-12-27 1744896]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\toolbarbroker.exe --> c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [?]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-3-17 133104]
S3 imvad_multi;NETGEAR Digital Entertainer Virtual Audio Device;c:\windows\system32\drivers\imvad.sys [2007-4-26 17792]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-5-2 22216]
S3 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2011-9-25 56336]
S3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [2010-12-15 215936]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2006-2-28 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys --> c:\windows\system32\drivers\avgfwdx.sys [?]
S4 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys --> c:\windows\system32\drivers\avgfwdx.sys [?]
.
=============== Created Last 30 ================
.
2011-10-06 21:09:21 -------- d-----w- c:\documents and settings\administrator.offer-ab7981e56\application data\iWin
2011-10-06 19:28:00 41600 -c--a-w- c:\windows\system32\dllcache\weitekp9.dll
2011-10-06 19:28:00 31232 -c--a-w- c:\windows\system32\dllcache\weitekp9.sys
2011-10-06 19:26:59 8704 -c--a-w- c:\windows\system32\dllcache\infoctrs.dll
2011-10-06 19:25:57 7168 -c--a-w- c:\windows\system32\dllcache\wamregps.dll
2011-10-06 18:55:18 24661 -c--a-w- c:\windows\system32\dllcache\spxcoins.dll
2011-10-06 18:55:18 24661 ----a-w- c:\windows\system32\spxcoins.dll
2011-10-06 18:55:18 13312 -c--a-w- c:\windows\system32\dllcache\irclass.dll
2011-10-06 18:55:18 13312 ----a-w- c:\windows\system32\irclass.dll
2011-10-06 18:55:03 14573 ----a-r- c:\windows\SETA2.tmp
2011-10-06 18:54:46 13753 ----a-r- c:\windows\SET67.tmp
2011-10-06 18:54:40 1086058 ----a-r- c:\windows\SET5B.tmp
2011-10-06 18:54:37 1042903 ----a-r- c:\windows\SET58.tmp
2011-10-06 18:09:00 -------- d-----w- c:\windows\LastGood.Tmp
2011-10-06 17:30:16 14573 ----a-r- c:\windows\SET9D.tmp
2011-10-06 17:30:03 13753 ----a-r- c:\windows\SET62.tmp
2011-10-06 17:29:57 1086058 ----a-r- c:\windows\SET56.tmp
2011-10-06 17:29:54 1042903 ----a-r- c:\windows\SET53.tmp
2011-10-06 13:24:21 14573 ----a-r- c:\windows\SETEE.tmp
2011-10-06 13:24:04 13753 ----a-r- c:\windows\SETB3.tmp
2011-10-06 13:23:58 1086058 ----a-r- c:\windows\SETA7.tmp
2011-10-06 13:23:55 1042903 ----a-r- c:\windows\SETA4.tmp
2011-10-02 17:29:02 724992 ----a-w- c:\windows\iun6002.exe
2011-10-02 17:29:01 -------- d-----w- c:\program files\Second Backup
2011-10-02 16:12:55 766208 ----a-w- c:\windows\system32\drivers\tdrpman.sys
2011-10-02 16:12:49 609760 ----a-w- c:\windows\system32\drivers\timntr.sys
2011-10-02 16:12:42 126112 ----a-w- c:\windows\system32\drivers\vididr.sys
2011-10-02 16:12:38 84512 ----a-w- c:\windows\system32\drivers\vsflt58.sys
2011-10-02 16:12:33 170496 ----a-w- c:\windows\system32\drivers\snapman.sys
2011-10-02 16:12:27 76768 ----a-w- c:\windows\system32\drivers\fltsrv.sys
2011-10-02 10:04:31 -------- d-----w- c:\program files\Solway's Plain Backup
2011-09-28 22:58:33 634560 ----a-w- c:\windows\system32\XceedZip.dll
2011-09-28 17:20:31 -------- d-----w- c:\program files\LaCie
2011-09-25 18:00:08 56336 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2011-09-24 13:12:06 -------- d-----w- c:\program files\Bonjour
2011-09-08 18:44:04 -------- d-----w- c:\documents and settings\all users.windows\application data\vsosdk
.
==================== Find3M ====================
.
2011-10-04 12:52:53 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-06 20:45:29 41184 ----a-w- c:\windows\avastSS.scr
2011-09-06 20:38:05 442200 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-08-31 16:00:50 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-08 16:54:20 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-08-08 16:54:19 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-07-19 10:28:06 13312 ----a-w- c:\windows\system32\drivers\pneteth.sys
.
============= FINISH: 23:46:26.06 ===============

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#2 HelpBot

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Posted 12 October 2011 - 02:05 AM

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Posted 12 October 2011 - 06:58 AM

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